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Kenny Goldsmith
United States

My Wamu credit card was absorbed by Chase and they immediately increased my interest rate to an ungodly 29.9% and reduced my credit line at the same time. After I paid off my account prior to the statement close, I assumed I would just leave it open and did not even pay attention to it any more. I did not expect to receive an addition finance charge for the few days that there was a balance before the payment was posted. When I realized there was a balance, it had become late by 2 business days they imposed a late fee. When I called to inquire and try to have at least the late fee waived I was told tough luck. They would not even let me speak to a manager and when I expressed my disgust all they could say is they were sorry I felt that way. I guess they are the big bully on the block and don’t care about taking everyone’s lunch money. I immediately closed the account and can’t wait to tell everyone I can that they are an oppressive origination.