Complaint Rating:

Company information:
Chase Auto Finance
Georgia
United States

OMG! Chase is the most AWFUL company to ever do business with. I have had a loan with them since 2006 ALWAYS paid on time. Fell behind 2 weeks they started calling me. I spoke to the agent who was so rude and nasty- he was condescending suggested i borrow the money, post date a check etc... I had to hang up to try to get someone else! I called back to inform them that I would make a payment within the next two weeks before my car note became 30 days late. My car note is due on the 10th of every month. I received a letter from them on 8-3 reminding me of my payment and a late fee. I mailed my payment in on 8-4.
On 8-8 I heard a heavy handed knock on my door .. it was one of their "investigators" to verify if I lived at the address provided and if the auto was on my property! I almost lost it! I told them to leave or I was calling the police to make them! the payment was not even 30 days late! HATEFUL AWFUL PEOPLE RUN this comapny is ungrateful.. never do business with them.
They are the worst company ever!
I have owned at least 5 cars and NEVER gone through this!!! do not do business with them ever!
They should be on an expose for how awful they treat their customers!