Complaint Rating:

On December 26, 2009, after waiting til after christmas to receive a state unemployment check, I went to Wal-Mart to cash it. I have done this for months since being laid-off from work. I was denied. Was given a number and address to call or write to request information on why I was denied. I called twice and never spoke to a human, all automated. When I put the transaction number in the first call, I was told it was not valid. The second call I was given a very unclear explaination. There is a reason code number on my receipt of denial handed to me by Wal-Mart upon denial that day. I've had to look at the complaints from others on the web to find out what the code meant. I am proceeding to write them to request the denial explanation in writing. I will advise later how this attempt concludes. From what I experienced and I'm sure others have as welll, Certegy is out of control.