Casting360’s earns a 1.0-star rating from 0 reviews and 6 complaints, showing that the majority of aspiring actors and models are dissatisfied with casting opportunities.
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Movie and advertising temporary background actors and models.
They will coax you in with a statement guaranteeing you online presence in their line up for only $1.98. Once they get your bank or credit card information they then tell you you have 14 days to upload your pictures. If you wish to remain in the line up you will need to pay $4.95 per month.
They continued to charge me after I cancelled subscription
I signed up for two weeks trial on the website of the company Casting 360. I haven’t signed up for any long trials, but these jerks continued to charge me after these 2 weeks. WTF? I went to the website and cancelled my subscription on time, as the rep told me, but they took more and more from me. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
won't let me discontinue service
I signed up on the phone on 8-4-14 I spoke with Sam she went through her speech I thought that she said the monthly fee was $4.90 a month so I went ahead with the registration. When we got to the end of the conversation I wanted clarification on the monthly fee. When she told me it was in fact $34.90 a month I told her I couldn't afford the fee and to forget it I didn't want to sign up. She told me that I would have to call their 800 number which I did immediately it took 23 minutes to reach anyone. I was told at that time that I would have to call back by the Aug. 14th to get taken off the list. It is Aug 12th and I've been calling since 7:00am and the phones are mysteriously not being picked up, thus I cannot cancel my membership.
Casting 360 said the price per month so quickly that I thought they said $4.00 a month which is very reasonable. However after agreeing I come to find out that the price per month for their "service" is actually $34.00 a month I told the representative right then that I didn't want the service and she told me TOO LATE. If I wanted to cancel then I would have to wait out the trial period and then call and cancel. When I tried to call back NOBODY answered the phones. I tried all day! If I hadn't cancelled my bank card they would be charging me still.
I want to cancel my membership but I can't do it
Misleading
Answered craigslist add for work saying casting right now need actors and actresses for movie that was starting. Called the number and was told that I needed to pay 1.98 and supply credit card information to be put on the database. Person on the phone requested information to add me to the Internet database. When I tried to login was not able to login. I called supplied number and was called to support. I was called the next day by a person claiming to be from Casting360.. He advised that he was aware of my profile and that there was some work in my area they wanted to sent me to. We got disconnected on the phone and he advised that the 1.98 was a 14 day trial. and that it would be auto billed at 39.00 a month after that. He advised that he could make a deal and let me pay 59.95 for a year if I paid now. He never talked about any work anymore.I told him I didn't think I wanted to do that and that I couldn't even login to the sign. I hung up and shortly later I got a notice from my bank that there was a new charge for 59.95 on my bank account putting me under m limits. I checked my bank account and found that they had charged 1.98, 1.00 and the 59.95. The 59.95 was billed under the name Casting800.
They are using marketing people to advertise casting jobs but they direct you to Casting 360 which was sued.
Paying a fine does not stop them to continue their crooked advertising, I gave them my cc number and they wanted to charge me $39.90 per month although I never was provided with an interview. There we are, 6/19/2015 and they continue to scam people. I shall report them to BB and California State Attorney.
SCAM TOOK $$$ FROM MY CREDIT CARD
SCAM SCAM SCAM DO NOT DEAL WITH THIS COMPANY EMPLOYYES ARE TRAINED TO MIS INFORM YOU THEY GET YOUR CREDIT CARD INFO FOR A $1.98 ONE TIME CHARFE AND OFFER YOU A FREE SUBSCRIPTION MAGAZINE FOR $34.90 A MONTH WHICH THEY SAY YOU WONT BE CHARGED TIL AFTER 30 DAYS BUT THEY CHARGED MY CREDIR CARD 17 DAYS LATER I CALLED TO CANCEL AND GET MY NAME OFF THEIR LIST BUT EMPLOYEE GEORGE GILBERT REFUSED TO LISTEN TO MY REASONING WHY I DID NOT WANT MY CREDIT CARD CHARGED OR WANTED NOTHING TO DO WITH CASTING 360. THEN ANOTHER CHARGE OF $29.95 WAS TAKEN OFF CREDIR CARD FOR ACTING LESSONS I NEVER AGREED TO . I ASKED TO LISTEN TO RECORDED PHONE CONVERSATION I HAD WITH MARY JONES ON JAN 8 2012 BUT THE PART OF MY CONVERSATION WHERE I TOLD HER I WAS NOT INTERESTED IN ACTING LESSONS WAS NOT PLAYED BACK FOR ME. I CALLED AND SPOKE TO MANAGER ADAM MCKIMLEY AND HE WAS JUST AS BAD AS FIRST EMPLOYEE GEORGE GILBERT I SPOKE WITH. THEY ARE A BIG SCAM WHO MAKE THEIR LIVING CHEATED US AOUT OF OUR HARD EARNED MONEY. DO NOT RESPOND TO THE TEXT YOU MIGHT GET FROM THEM ABOUT EXTRAS NEEDED ON MOVIE SETS AND HOW MUCH MONEY YOU COULD MAKE. DO NOT RESPOND. SCAM SCAM SCAM SCAM
They too took $98.60 out of my account. That may not seem like a lot but to me it is a week worth of groceries.
I was a victim too! I filed a compliant with the BBB Better Business Bureau and the District Attorney send him a letter to pay me or he will shut them down. I had my $45.00 back in my account in less then a week including the letter time.They have nothing at all to with acting. That why they tell you to be careful when going to interviews. They have a apartment in San Francisco, but home to them is the Philippines. Your giving them money for nothing the ads they post come off somebody else's work they done and casting 360 is advertising as theirs. Pretty shady business. I hope this helps. Good luck write BBC it's a online really easy form. Do it!
Casting360 aka Talent6 Fined $45,000 for False Advertising, Misleading Ads & Fraud
San Mateo County consumer protection authorities are warning aspiring actors around the nation to be extra careful when pursuing their dreams of stardom after they fined a South San Francisco talent agency Casting360 also known as Talent6 for breaking state laws.
The District Attorney's Office Consumer Protection Unit said it opened the investigation into the Casting360 and Talent6 websites, after about 200 would-be entertainers complained about the company to the Better Business Bureau.
Casting360 aka Talent6 Fined $45, 000 for False Advertising, Misleading Ads & Fraud
The website links actors to potential auditions and charges them a fee upfront, then automatically charges them nearly $30 per month if they do not cancel, said Deputy District Attorney Chuck Finney. The site did not explain the contract to customers and in some cases advertised auditions that did not appear to exist, he said. The sites also used various employement sites advertising for actual jobs and then engaging in a "bait & switch" tactic.
The DA's office sued the company in San Mateo County Superior Court last month, claiming it violated two sections of state business and professions law that outline misrepresentation and unfair practices. Each violation comes with a $2, 500 fine per victim.
Judge Stephen Hall issued a judgment Thursday in which the company will pay a $45, 000 fine to the DA's office and its president will meet with Finney every four months for the next two years to discuss complaints against the company that consumers filed with authorities. The agency is also banned from advertising casting call opportunities "unless true" and from charging monthly fees without a customer's consent. In Many cases the company made it nearly impossible to cancel the service and double billed thousands of victims.
Finney said the company has paid back nearly everyone who complained. But his office was concerned the salespeople were working on commission and not divulging the full agreement to actors, or doing whatever they could to seal a sale. Casting360 and Talent6 Call Centers are located In Moldova, a former Soviet Bloc republic. The company maintains a small adminstrative presence in the USA.
"Would-be actors need to really make sure that they understand what the relationship is, " with talent managers, Finney said. "Young people are so star-struck that they think there is just a great opportunity out there."
Attorneys for the company did not return calls for comment Friday. In the ruling, the company and its president, Igor Reiant, agreed to pay the fine and meet the judge's demands.
Hey guys my name is Iness Thorpe and yes casting 360 is amazing! I have been on here for almost 2 weeks now got a few messages from some directors and got a call from a music producer and I'll be going to LA again soon! For all of you with doubt about this site but have big dreams continue to PRAY first and trust God anything can happen through him and continue to submit to as many casting calls as you can you will get results just believe!
do not dispute that Talent6 and Casting360 are connected. Igor Reiant is the CEO of Talent6 and the Managing Partner for Casting360 . However, they are two separate companies. I do dispute the other information here and on other websites. I am not defending Talent6 or Casting360; they may be bad businesses. What is very odd about Talent6 is that the web address in the BBB listing took me to a site for NoCancer that asks for donations. The donation button took me to the website for the National Breast Cancer Foundation that has a 4-star rating with Charity Navigator. I checked on the Charity Navigator website. I do not see why the NBCF would be using the Talent6 URL.
I have thoroughly researched and the following is the correct information about Talent6 and Casting360.
Talent6 is located in San Bruno, CA. Casting360 is located in San Francisco. I checked the BBB site and BBB has Casting360 rated A-. Talent6 is not rated by the BBB. Neither of the companies are a BBB accredited business. There are no complaints about Talent6 filed with BBB in the last 3 years. There have been 118 complaints filed with BBB against Casting360 in the last 3 years; all of the complaints have been resolved.
Alternate names of Casting360 are Casting Dynamics, LLC and Kidscasting.com. The alternate names for Talent6 are Search for Talent, Talent 360, and Casting Talent Network.
BBB does not list [protected] or [protected] as Casting360's phone numbers. They list:
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
The BBB lists only one phone number, a fax number, for Talent6. It is [protected].
The official court record of the complaint filed May 10, 2010 in San Mateo County shows the case as dismissed on 2/4/2011. No fine was charged. The defendants were Casting Talent Network, Inc., an alternate name for Talent6, and Igor Reiant. The case number is CIV49490. If you search by company name, enter Talent 6, not Talent6.
There has never been an article in a San Mateo newspaper about Talent6 or Talent 6 or Casting360.
There is nothing on the Department of Industrial Relations website about any denial. I checked. There is something about a bond.
I was looking on job sites and this casting360 came up and I called the number, I did not know it was a scam. They kept asking me for my credit card number in order to pay the $1.90 "portfolio" fee. I looked up online about them and they are a fraud and false-advertising.
We have talked to these people a number of times about canceling our member ship and they have gone so far as to give us a confirmation number for the cancellation. Plus they are billing us twice a month. After seeing what San Mateo county is doing, I'd like to know how they can help in getting my money back.
Charged my credit card without my concent. in the amount of 96.80 . I tried to contact them by phone no anwser, on line no response.
I thought that because they were listed through my employment agency search, they were legit. I guess not. I talked to them and it sounded way too good to be true, but I thought ehh for $1.98 and then I'll just cancel it in the next week. Then I immediately started researching (which I should have done before hand) and found out what frauds they really are. I called the customer service number they provided and it took me a few minutes to convince them I wanted to cancel, as they kept giving me reasons why not too. They did try and make it difficult for me to cancel, but in the end, I did and got a confirmation# for it and then immediately contacted my bank to make sure they knew of the issue and not to authorize any payments.
I was online the other day, and I was surprised that there are so many negative, and even abusive reviews and complaints.
Who cares where the call center is located if the casting calls and work are located in the US? When you call about your phone bill or get tech support, 90% of the time you are calling somewhere outside of the US anyway. Everyone outsources nowadays.
I saw the same complaint in about 10 different places. Clearly, someone posted the same thing over again trying to burn their reputation. It’s probably a competitor trying to beat Casting360. It’s not ethical, but it happens in business all the time.
It could also be a former member who didn’t read the Terms & Conditions and were surprised by the fees, and probably thought the film crew would come to their house and film them sitting on the couch in a new reality show. It’s easy to post a negative review when your not happy with something, instead of having more patience to figure out the best way to use the service you actually signed up for in the first place.
Casting360 helped a lot of people find jobs and various side gigs that changed their life, including myself. I applied myself, and used the tools that were available to me instead of just waiting for something to happen. I’ll admit, I didn’t find anything for the first month or so, but I didn’t give up searching. Since then I’ve acted in web series, commercials, and dozens of movie extra roles making a decent income.
It’s easy to blame the company, so stop hating and try harder! People that never do anything will never achieve their goals.
This site is unreal, I have seen and have been a victim of many scams but wow this site is truly giving you the access to opportunity simply for you to take it! Don't expect a hand out but expect the plate to be full of food and this site gives you the fork! Dig in! I've already been casted and will play in my first stage play, also I have been contacted for voice over work and a talent manager I'm meeting with this week!
yes Iam very happy that you chosed me and will do my best too make you happy that you picked me and you called right on time I was going from hard ship you called on the right moment at the right time thank you for calling be glad too started working soon antoinetterobbins28@yahoo.com
This service is a rip off! I told them that I didn't want to to purchase it after my free trial and that I wanted to cancel it. I still got charged and when I called, I was told that I wouldn't be able to get a refund. Not one there can speak good English so it is hard to understand them and they treated me horribly. Customer service is just terrible!
Overview of Casting360 complaint handling
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Casting360 Contacts
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Casting360 phone numbers+1 (800) 508-0298+1 (800) 508-0298Click up if you have successfully reached Casting360 by calling +1 (800) 508-0298 phone number 0 0 users reported that they have successfully reached Casting360 by calling +1 (800) 508-0298 phone number Click down if you have unsuccessfully reached Casting360 by calling +1 (800) 508-0298 phone number 0 0 users reported that they have UNsuccessfully reached Casting360 by calling +1 (800) 508-0298 phone number
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Casting360 emailssupport@casting360.com83%Confidence score: 83%supportcd@casting360.com10%Confidence score: 10%copyright@casting360.com10%Confidence score: 10%legalmail@casting360.com10%Confidence score: 10%support
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Casting360 address182 Howard Street, #412, San Francisco, California, 94105, United States
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Casting360 social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Casting360 contacts
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