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CB Fast Food Chains Carl's Jr. 1005 S Fairfax Ave, Los Angeles, CA, 90019, US
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Carl's Jr.
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Carl's Jr. company logo

Carl's Jr.

1005 S Fairfax Ave, Los Angeles, CA, 90019, US
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1:55 am EDT

Carl's Jr. - lack of customer service/given wrong order

Ordered drive-thru, the order was taken wrong and they charged me and gave me an order I didn't order. Plus, the food they did give me was GROSS and I would never order this item, they have no phone number on their receipt nor any way to complain on the internet. I will not be going back there again.

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Darrell Bussell
US
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Aug 31, 2025 4:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Went in (2nd time in two weeks). The burger was cold again and the place was filthy. Flies all over the place, floor looked scummy, just dirty. Will never eat there again.

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abbie allbee
Liberty Lake, US
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Aug 09, 2025 5:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

so dont waste your time ordering from the carls jr in airway heights wa. no sure how you sell a burger without a bun when it shows one. not once, not twice but three times. they are not very good at their jobs. i thought i wopuld give them another chance. but not they still screw it up. will never order from this horrible location again

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Diana Guti
Lynwood, US
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Jan 07, 2024 4:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I waited almost 15 minutes on the driveway and I was the only one and the drive thru. The food was extremely salty . I ordered breaded chicken with fries and I could eat it . The chicken was really burn from the outside and hard from inside. Disgusting.

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Blanca Landeros
Anaheim, US
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Nov 19, 2023 2:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My ordered was incomplete and damaged

Missing fries.The burger had a hair inside ..DISGUSTING. Also customer service was awful... never going back.

11/08/23 around 4:34:32pm.

Store# 1100124

Order# 375561

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Martha Sperry
Ridgecrest, US
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Nov 04, 2023 12:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My regular cashier, Veronica, gave me a VIP discount today and I didn't notice until later on. Thank you, Veronica at store # 1101044 in Ridgecrest, CA!

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Maricelle
US
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Aug 05, 2023 7:05 am EDT

Molds on bread!

Eaten partial already!

Store #1100072

165 E. Duarte Rd, Arcadia CA

7/28/23 11:22:59 AM

Order # 363672

See pictures!

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sandra Willey
Hesperia, US
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Jul 31, 2023 7:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I Don't know if anyone has reached out to you on this matter or not but As a Christian,am appalled by your ad for the diablo burger . Sounds satanic to me

1. The price 6.66

2. The devil made me buy and.

Eat it ...

I always enjoyed your restaurant but I and my family will not be going to your restaurant any longer.

Praying for you ...

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Ricky hiatt
Alpine, US
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Jul 11, 2023 8:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered two loaded breakfast burritos from Carl’s Jr. with no pico the Gallo, and they made him wrong. Both of the burritos came with pico the Gallo.

my email is Rhiatt1983@icloud.com

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Raider Girl
Oakland, US
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Jul 11, 2023 8:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I went to the Carl’s Jr. at 2300 Sunrise Blvd., Rancho Cordova 95670. I purchased two hand breaded chicken sandwich meals and when I receive my meals half a sandwich it was all bun the chicken itself was very little should not be paying almost $12 for a half a sandwich. And there was barely any dressing on our sandwich. What you made it very dry

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Knight0117
Upland, US
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Jun 28, 2023 10:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Customer service is horrible every time I go there. They are rude in disrespectful to customers. It happened today. @ 8:19 am 06/21/2023 cashier Courtney