Update to previous statement
Our car repairs have been completed. After going through quite an ordeal and having the car go back to the repair shop 3 times, it appears that Caliber has done a fairly good job. Thankfully, they do have a lifetime warranty on their work so that if any problems to arise, they will take care of it. On the day we picked up the car, the remote was missing. This car has a push button start. The car would start to we assumed the remote had to be in the car somewhere. After I searched for a couple of hours, I returned the car to Caliber where they had 5 men search the car from top to bottom, inside and out. They could not locate the remote. So, this is like leaving your keys in your car 24/7 for anyone to break into and steal. Caliber came to the conclusion that they lost the keys somewhere within the repairs made on the car. At this point I had to laugh! So, it appears that the lost remote is now a permanent part of the car, never to be found again. I then had to go to my dealership and they had to deactivate the lost remote and program a new one for me. Caliber had to pick up the cost on the new remotes!
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Caliber Collision Centers Contacts
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Caliber Collision Centers phone numbers+1 (888) 225-4237+1 (888) 225-4237Click up if you have successfully reached Caliber Collision Centers by calling +1 (888) 225-4237 phone number 2 2 users reported that they have successfully reached Caliber Collision Centers by calling +1 (888) 225-4237 phone number Click down if you have unsuccessfully reached Caliber Collision Centers by calling +1 (888) 225-4237 phone number 2 2 users reported that they have UNsuccessfully reached Caliber Collision Centers by calling +1 (888) 225-4237 phone numberCustomer Service+1 (469) 948-9500+1 (469) 948-9500Click up if you have successfully reached Caliber Collision Centers by calling +1 (469) 948-9500 phone number 0 0 users reported that they have successfully reached Caliber Collision Centers by calling +1 (469) 948-9500 phone number Click down if you have unsuccessfully reached Caliber Collision Centers by calling +1 (469) 948-9500 phone number 1 1 users reported that they have UNsuccessfully reached Caliber Collision Centers by calling +1 (469) 948-9500 phone numberHead Office
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Caliber Collision Centers emailscontactus@calibercollision.com100%Confidence score: 100%Supportsteve.welch@calibercollision.com99%Confidence score: 99%executivemitch.mcmaster@calibercollision.com99%Confidence score: 99%executivebrandon.hawkins@calibercollision.com98%Confidence score: 98%executivetom.sadler@calibercollision.com98%Confidence score: 98%executivejoshua.carpenter@calibercollision.com98%Confidence score: 98%executive
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Caliber Collision Centers address401 E. Corporate Drive Suite 150, Lewisville, Texas, 75057, United States
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Caliber Collision Centers social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 07, 2025 - View all Caliber Collision Centers contacts
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*** CUSTOMER BEWARE ***
Caliber has had my RAM 1500 for over 2 weeks (8/8/2023) to (8/21/2023)for a basic windshield repair. They do not have an ETA on when it will be fixed and only give excuses as to why it is not complete. I still do not have my vehicle and they will NOT release it to me to take it somewhere else.
Your company sucks I took my car in to get fixed from a baby deer hitting us and it took took 3 months to get my car back not to mention in the process of waiting are car was taken to Mercedes Benz dealer and we had no clue why it was there to then not even having it 24 hours and we have a flat and an error message on it I’m getting a Lawyer
After 3 months I still waiting for my car to be repaired, also I found more damages in my car in the opposite side and the manager fix ix whit wax and a rag