Complaint Rating:

Company information:
Boost Mobile
Alabama
United States

Boost Mobile is a f*** joke. I call on Wed to get my phone re-activate, because it been more then 60 days. I still didn't get services I paid 55.00 from my debit card when they told it will be 50.00 after the card got charge. Then I was to pay additional 10.00 from restoring the services, they didn't process it( which in the end they want me to pay 11.75). Iask before being transfer again if that's all I have to pay is the 10.00 (yes). BULLSH** No phone services, all 9 of the the d** services rep was looking ( or not looking) my account could've inform, they didn't charge me the 10.00 for activation. I have to wait three days because the money needs to clear the bank before services to be provide to me.(I was told) I call back to Boost Mobile to get my money, was transfer to 5 rep within 45 minustes just to get a refund. On top of that, the rep couldn't find where I made a payment of 55.00 to the account, just 3 days ago( clear in 2 days). Nobody want to provide with a confirmation number or that additional charges will be give to you. I ask if I can pick the telephone number or will the give me one this time, the little girl told me will don't let pick the number the computer does that. She told me, I didn't pick my number I am mistaken, I told her did and she can't tell me I didn't b/c I want to our authorized store.

I left ATT( for this bull) thinking this is a GOOD deal unlimited minutes/text for 50.00, but their customer services sucks.. nobody d*** listerning and telling you wrong info just to get you off their line. if you don't - get the info then waste people time. nobody know SH***
If I dont get my money in tree days- I will blew up that line, and curse every rep out since they like to transfer people so d*** much...