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1800SkyRide.com Complaints - Beware this is SCAM!

Review all 1800SkyRide.com complaints

1800SkyRide.com

Posted: 2007-03-08 by Kelly D Campbell  [send email]
Beware this is SCAM!
Complaint Rating:  100 % with 7 votes
This company is a scam. You will book a hot air balloon ride, hang gliding, skydiving, etc. and they will charge your credit card the same day but you never get what you paid for. I was going to have a hot air balloon ride in Little Rock, Arkansas, for my 40th birthday and after making reservations and paying I was awaiting their vendor in Arkansas to contact me and they never did. I called and emailed the company several times and was told they are scheduling it now and would call me back or that they hadn't reached my reservation date yet or simply that they do not have any vendors in Arkansas! I was able to find out some facts that I would like to share with the public. This company is based in Smyrna, Georgia, showing an address of 3240 S Cobb Drive St, Suite X, Smyrna, GA 30080, and their fax number is 770-405-1048. I have filed a complaint with the Atlanta Better Business Bureau as well as the Federal Trade Commission. I have also reported this company to my credit card company as fraud. Please note this company goes by numerous names such as: 1800SkyRide.com; soaringsports.com; nevadaskydiving.com; Skydivingamerica.com; skydivegrandrapids and there are many more.
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 941 days ago by Brad Gaines  [send email] 0 Votes
I booked a hot air balloon ride for my wife and I on 4-11-05 for our 5 year anniversary. It is now 4-11-07 and we still have not taken our balloon ride. I have tried to contact this, sorry good for nothing, company well over 100 times to try to take our ride and keep getting the run around. I called the HELP desk #(what a joke) and tried to get a refund but I am put on hold for 20-30 minutes every time I call. No balloonist in our area will take skyride customers anymore, so that means we are out of $400. This is worst company I have ever dealt with. I would never advise anyone to use this company for any of your adventures, unless you like flushing your money down the drain.

Has anyone ever gotten a refund from this company, and if so how did you do it? Please e-mail me and let me know thanks.
 910 days ago by Leah Vanderzanden  [send email] 0 Votes
Tell me how to get involved with your complaint, 1800SkyRide.com got over $600 from me and I would like not only the money back, but this company stopped, I've contacted the news station in my area and am not stopping there, so any advice would help, thank you.
 893 days ago by Cari Coppock  [send email] 0 Votes
I am having the same trouble with these idiots!! After trying my hardest to get a refund from the company, I concluded they were frauds, I found out after the fact that I was right, by looking on websites such as this one. If only I had looked this up sooner!! I have already tried getting my money back through my bank and I am currently waiting on their response. I have contacted my local news, and I was about to contact the Better fussiness Bureau, but after discovering the 200 and something complaints filed against them... I knew it wouldn't be any use. Instead I am filing with the Govorner's Office of Consumer Affairs in Atlanta, GA... which I hope does something, because if not... I will find a way to get my money back and put these jerks out of business!! Who's with me?
 539 days ago by Thomas Graham  [send email] 0 Votes
Today I provided a service to a prospective hang gliding student. A good time was had by all...so much so that the gentleman's wife decided to take a tandem also. What I wasn't aware of was that he had paid 1800SkyRide.com $210 for the booking and $20 for a T-Shirt. Needless to say when it came time to settle up with me, he was more than happy to pay me for his wife's adventure but was rightfully reluctant to pay me for his.

I am trying to build a good reputation for hang gliding and those who dedicate their time teaching others to fly, so I agreed with him to tag team this company to see if they will pay me as the provider...It's not looking good so far. What gets me is that I never signed up to be a service provider for this company. They must have found my website on the internet and used my good name in vain. I only charge $95 per person for my tandem service and this gentleman was charged $210.00 He did get the service that he paid way too much for and was so impressed that he and his wife want to be repeat customers, however, I am in serious doubt that I will ever see a single penny from these scammers.

Any of you reading this message...DON'T USE A BOOKING SERVICE...especially this one. Each of the aviation disciplines has a national organization that you can get information on providers in you area. All the national organizations are member funded and provide this information free of charge. In the case of hang gliding its www.ushpa.aero. If you go to this site you will be given a list of certified providers around your area. Providers from this list will not charge you until service is provided as their services are weather dependent. At most you will be charged a small deposit to guarantee that you will show up when scheduled. No middle men, no muss, no fuss, and ever so much less expensive.

I will post again for better or worse when I contact this company to find out their policies and procedures for paying actual providers.

For those of you still trying to take to the skies, don't be discouraged by this company. Reach out directly to providers...I haven't come across one yet who doesn't really love to pass on the enthusiam they have about their particular dicipline...I know, I'm one of many.
 456 days ago by Carol Corradi  [send email] 0 Votes
I have been trying to reach them to schedule my handgliding service. The phone goes to a message machine, no call backs.

This was a gift and I feel sorry for the person who got stuck for paying for a service that I will never be able to use.

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