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BB&T Complaints - Deceiving customers

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BB&T

Posted: 2008-08-07 by Panda [send email]
Deceiving customers
Complaint Rating:  0 % with 0 votes
Company information:
BB&T
Columbia, Maryland
United States
www.bbt.com

BBT have deceived customers by only posting $100 of a deposit and only posting the rest a day later. This resulted in 2 overdrafts for my account costing me fees of $70. When I complained I got this long explanation of a minute by minute description of when a deposit is made, when I can expect it to clear etc. BBT wants you to remember the exact times of transactions, something they use a computer for! So much for customer service.
Comments United States Banks
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Comments

13 days ago by Nt [send email]
This bbt sucks., .
THEY ARE THE BEGGAR ON THE STREET WAITING FOR THE PEOPLE TO GIVE THEM PENNY!

I am really telling the truth...NEVER open aby account bbt bank...
They are the ass'hole banks in the whole United States.

I had the balance in my account..so I purchased like regular...
I purchased like of 200$ of 9 transactions...my balance was 203$
They charge me more than 400 dollar of overdraft charges...I dont know..why?
The transactions I made was late than the overdraft fees after 7 days..even I have my balance..
i called bbt..they give me the local branch number..I called..there was a bitch...
I told me about this...she said bank's rules is rule..
I also follow rules is rule...but I have balance and why is there fees?
she told this is not by done her...she is also asshoel.
she told I am not the founder of the bank..
Who the hell she is working in there to suck?
I got angry and I said i will complain.
she told me We cannot do anything...complaint wherever u want.
Next morning I called her and told I want to pay the fees...she hangup the phone and didnot received.
I called for about 1 hour...she just hangup within few rings...
so I made my friend go there and pay..
HOW THIS KING OF FUCKING BANK GOT in US..
They donot know about customer satisfaction.
These bbt bank should be shut off immediately...
The branch is Maryland and there are two ladies working there who ...
At least they receive the phone and made me understand...wat the rule is...and wat is going on.
THEY ARE...How come they become employee...
Look at Bank Of america...they strictly follow in customer satisfaction...THEY ARE THE BEST.
THIS IS MY EXPERIENCE WITH BBT..Never open bbt account..
nt0253@yahoo.com

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