Complaint Rating:

Company information:
Barton Publishing
PO Box 50
Brandon, South Dakota
United States
Phone: 1-866-931-1680
bartonpublishing.com

After ordering a $17 report to download to my computer, and carefully responding no to a variety of other requests that popped up, I was surprised to discover I was charged over $250.00. I was charged for a VIP upgrade, a printed report (again, something I made efforts to select NO to when asked if I would like to receive it) and a number of herbs sent to me by a third party.

After speaking to two very nice customer service representatives and writing a complaint directly to the company, I have not received a refund or response.

I am planning on submitting a formal complaint to the FTC if anyone cares to join. I also will be filing suit in small claims court if my refund is not received over the next several days.