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3.6 68 Reviews

Barton Publishing Complaints Summary

43 Resolved
25 Unresolved
Our verdict: With a good resolution rate, Barton Publishing generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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Barton Publishing reviews & complaints 68

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1:28 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Barton Publishing Fradulaent Advertising

I ordered the High Blood Pressure Remedy Report from Barton Publishing which stated in the ad:

"Learn Exactly How To STOP High Blood Pressure And Eliminate Your Risk Of A Heart Attack Or Stroke, In Just A Few Short Days, Using A Step By Step Natural Home Remedy - With No Worry, No Wasted Money, No Pain, and No Harmful Drugs..."

This small pdf download included no step by step process or home remedy and offered no way to lower your blood pressure in a few short days. All it really contained was a collection of mostly nutritional information that can be found for free on many websites. This actually isn't a bad product, but it is overpriced and does not give the information that it's advertisement claims.

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carole smith
Salem, US
Jan 19, 2009 10:32 pm EST

I started to order a report on high blood pressure, but when I got the final page there were charges for things I didn't order and didn't want. I went back a few pages to try to find a way to delete the things I didn't want. When I couldn't, I left the website. The next month WellnessWatchersMD began charging my credit card. I disputed the charges with my credit card company be so far have been unsuccessful. This company is bad news, don't order any thing from them.

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Ken Parks
Johns Creek, US
Jan 15, 2009 11:44 am EST

BARTON PUBLISHING designs their ads and ordering process to RIP OFF anyone ordering their so-called health products. The order process does not have a preview of what items you order prior to submittla. When you call the 800 number, you get a recording telling you to e-mail their dis-service department. You never get a response.

Once you do all of this... DO NOT accept their product nor click on their download link. Call your credit card company and file a complaint. You will be credited back and the investigation process may take up to 90 days.

BARTON PUBLISHING is a fraudelent outfit... period!

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11:50 am EST
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Barton Publishing - Refund

In respect of a purchase made for a remedy on www.getridofkidneystones.com Joe Barton offers a full refund if his "remedy" doesn't work - well it didn't and I notified him several times requesting a full refund, Joe Barton states "100% gauranteed results or pay nothing" - well I paid, tried the remedy - twice and it din't work. I e mailed the stated...

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7:01 am EST

Barton Publishing Taking unauthorised money on credit card

Well, well! I did an internet search on Welwatch as I found that unauthorised monies had been taken from my credit card after I had ordered a report from Barton Publishing. The search found this site and, surprise, surprise, what do I find but other customers of Barton registering the same compliants as they, to0, have had unauthorised amounts taken from their accounts by Welwatch.

So, I immediately (this morning) contacted my credit card company and put the amount ($29.95) into immediate dispute as an unauthorised charge. I also cancelled my card so that they could not continue to "tap into" my account. I am based in the UK so I do hope some of you will file official police complaints against this shower!

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dee
Martinsburg, US
Jan 27, 2009 9:30 am EST

In my humble experience (employed by a major credit card bank) is that many customers did auth welwatch to bill the account. From what I have learned, the customers had made a purchase with Barton publishing and ae intrigued bya rebate off er from wewatch. What the customer fails to acknowledge is that, in accepting the rebate they are also accepting a 15 day trial of the welwatch service. The service nust be cancelled within the trial period for the customer to avoid membership charges. This is my experience, and from it i can conslude that customers really should not be so quick to get what they incorrectly understand to be "free money" in the form of a rebate without making themselves fully aware and accountable. Everything has a price or a catch to it.

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Donald Dalmeny
,
Nov 21, 2008 6:26 am EST

My credit card statement this month shows an unauthorised charge of £17.70 with the reference HMD08005916383 NJ. Having never had any dealings with Barton Publishing. I am interested to learn that these two companies appear to be linked.
In an attempt to resolve this problem I have emailed
Barton publishing at 'Support@Bartonpublishing.com'...I await their reply.

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1:44 pm EST
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Barton Publishing Fraudlent credit card charges

These companies/web sites are running scam
Barton publishing
www.cureyourgout.com
www.wellnesswatchersmd.com
Please be careful if you want to buy something from them. They will rip you off and pass you credit information to each other for fraudulent charges.

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Phyllis Better
, US
Sep 30, 2017 3:04 pm EDT

I purchased two cans of the Almond Kisses in April. I saw it was for Passover but I held it to Rosh Hashana. My husband use to buy these I
on the lower side of Manhattan, many years ago. These two cans do not taste good at all and doesn't look good either. I kept it in a cool place and never opened the cans. At the bottom in red is 1H017VR. UPC #[protected] 3. I think I bought these as a memory and my daughter remembered her father bringing them home. The cans were not cheap and I am so very disappointed. I would love to be able to get these fresh again.

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Thank you,
Mrs. Phyllis Better
801 Vly Pointe Dr.
Niskayuna, NY 12309
pbetter@nycap.rr.com

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Wastie
Gold Coast, AU
Dec 20, 2009 2:08 pm EST

Barton Publis charges me $5.50 every month and don't know what for ? unable to cancel this charge

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Mr. Tex
Surrey, CA
Apr 22, 2009 2:13 pm EDT

I made a purchase from Barton Publishing in September 2008; paid for and obtained a receipt. Subsequently my Visa was billed in September for US$1.00; October '08 to April '09 at US$29.95/mth. Unfortunately I was not keeping a closer eye on my Visa and therefore missed these illegal charges. I called Wellness Watchers on 15 April and complained and only then did they cancel the illegal billing and credited me back with the April charge. So far they have refused to credit my Visa for the remaining US$180.70. This is unacceptable. What is more unacceptable is the fact that my Visa Co. refused to dispute and chargeback the illegal billings, further telling me that they would continue to process any new charges until I contacted the billing party to cancel the billings? Furthermore that if they issued me with a new Visa number that they would transfer any new charges to that Visa? What kind of crap is this?

WHO IS INTERESTED IN STARTING A CLASS-ACTION LAWSUIT AGAINST WELLNESS WATCHERS MD AND BARTON PUBLISHING?

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jofi_Gil
Orlando, US
Mar 18, 2009 8:51 am EDT

I buy a book from barton publishing and after that i have a fraudulent charges to my account using my debit credit card. Well Watch debit $29.95 and $1.83 for service charge. Barton Publishing is passing the credit card information to this company for make a frudulent charges.

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Helen Kerr
Rathmines, AU
Apr 19, 2009 6:47 pm EDT

Like so many others around the world, I have had a decuction of $41.69 taken from my credit card by Welwatch, knowing I had not purchased anything from this company, I went into the internet to find they are linked with Barton Publishing, whom I had purchased a publication last year worth $29.99.

I will be visiting my bank this morning to issue an unauthorised payment and will be cancelling my card, to ensure Welwatch cannot access my account for future.

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Yvette Cohen
Monmouth Beach, US
May 07, 2009 4:15 pm EDT

I don't know where they are located. I filled out some forms yesterday, but it wouldn't accept my state of New Jersey. However, I had given my credit card but I did not receive the article on my computer which I think I bought for $20. Did they or did they not charge my card.? I am Yvette Cohen and my e mail is Missyvette9@verizon.net

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DrDene
, US
Oct 30, 2016 1:29 pm EDT

Joe, please explain something to me. I recently got a credit card with a bank and never used it. The bank called me and told me that I haven't paid my outstanding balance- the only charge was one from "Barton Publishing"... and I have never made a charge. I KNOW I have never used this card because I have meant for it to be a backup if ever needed, and now I have to deal with the bank too. How did you do that? The bank is taking action, so I won't request that you reverse the charge. However, I WAS very dismayed.

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Connie Milam Tipton
, US
Apr 29, 2016 2:56 pm EDT

I received an email this week informing me that "as a courtesy" my credit card would be charged $57 for the annual Home Cures that Work membership. I had absolutely no idea what this was so I called the customer service number provided on the email. Turns out when I had ordered information on an Acid Reflux Solutions Kit for under $20 on April 28, 2011, I was automatically enrolled in the Home Cures that Work (HCTW) membership - whatever that is. Say what you want Joe Barton, I was never presented with an option to decline, deny, turndown, check no, nothing. Given benefit of doubt though, I may have actually received something on acid reflux (a download perhaps), but I have never received any information in any shape, form or fashion on HCTW - no email, no download, no mail, no letter, no book, no pamphlet. The customer service person advised me: (1) that I had been a member since April 2011, (2) that HCTW information had surely been provided, and (3) that my credit card had been charged this amount each April 28 since 2011. Shame on me for missing this underhanded, sneaky, slimy reaching into my wallet and pilfering of my hard earned money grab of yours, but good grief! Even if you weren't stealing (and you are), you know exactly what you're doing with these tactics and it's just wrong. You charge $57 on my credit card every year for FIVE YEARS. I'm sure I assumed the charge each year was perhaps for a book (publishing, right?) my husband or daughter had ordered. Ugh! I could just throat you! But I digress... back to never receiving ANYthing on HCTW... Mr. Customer Service said it wasn't hard copy, it was access to a website using a username and password. Again, I had no email about any of this but fortunately (or unfortunately) I have email that spans back to 2005. I combed every April email for the years [protected]. Nothing. Not a damn thing. The email I received this week as "a courtesy"? It was to prompt a call because my credit card had expired and you weren't able to fleece me again! While on the phone with Mr. Customer Service, I went to the website: www.homecuresthatwork.com. He said to enter my email address in both the user and password areas and what-to-you-know, I was in. Funny thing though, I was viewing what ANYone who visits the website can view! UGH, you lying ###! I was able to look at the payment history so I have a copy of all the times you (Burton Publishing) stole from me. I attached it for the world to see. This, along with copies of my credit card statements, I'll be sharing with authorities. I'm not sure who yet... BBB, local police, FBI. Mr. Customer Service is definitely in on your game too. I'm sure he fields these calls numerous times per day. He put me on hold several times, spoke with his "supervisor" several times, assured me it would be escalated several times, yada, yada, yada. Joe Barton, you and everyone who works for you is a thief. What a racket you run. What a scammer you are. You lying piece of crap, you will surely burn in hell.

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jmy1
, US
Dec 02, 2015 8:52 am EST

Just saw this site while checking on the Diabetes reversal email I received. Glad I did! However, haven't you folks heard of Virtual credit cards? Citi cards and some others have an option you can use for online ordering, that lets you set the expiry date and the credit limit. Set a 2 month expiry date and a credit limit a few bucks over the price you are ordering, and that's the end of it. That card can only be used with that merchant, and with a low credit limit, they can't add more stuff. After you use it, you can also delete the card. The charge will show up on the account of the real card you tie it to.
Hope this helps

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KFleming
Butler Township, US
Jul 06, 2015 12:15 am EDT

Hello, yes, they still r doing it in 2015 cuz I just got charged from them and never enrolled in a membership with them. They're listing their name as Red US GDE which is when I looked it up, it's called Reductionguide.com or something in that category. So, everyone be aware. I called my Credit card Co. and if they don't block them or anything then I'll be sure to change my card rite away. They only charged me so far that I seen $19.95 but I'll be sure to check further into all of it since now I know and read up on it as well as looking it up too. So, be careful and don't do anything or even order from them. Nothing period cuz it's obvious that their a SCAM ARTIST, BIG TIME. Kathy.

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7:49 pm EDT

Barton Publishing sales practices

i purchased and e-book from them and signed up for no other services on 9/8 the cost of the e-book was debited from my account. on 9/10 1 .00 was debited from my account by well watchers md. on
9/25 29.90 was debited from my account by well watchers md on 10/29 19.95 was debited by well watchers. when i called they said that when i bought the book i signed up for well watchers. they scammed me. i never authorized them to take money from my account. i don't even know what well watchers md is.

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leon basil
Melbourne Metro Area, AU
Mar 28, 2010 7:35 am EDT

leon.basil@gmail.com I have just placed an order for reflux cure and given my credit card details and it has not been accepted because I dont have a secondary phone .Idont have a mobile phone leon

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leon basil
Melbourne Metro Area, AU
Mar 28, 2010 7:27 am EDT

leon.basil@gmail.com I have just placed an order for reflux cure with all my credit card details and it wont go through because I dont own a mobile phone leon

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Jane
,
Nov 15, 2008 5:07 am EST

To Joe Barton CEO Barton publishing Welwatch --Wellness Watchers MD charged $Aust 31.14 to my Amex account on November 1st 2008

A SCAM or FRAUDULENT charge has been entered on my account

I have NOT received the mentioned publication from you.

Please refund the amount to my account at American Express Australia

I await your refund

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Joe Barton
Brandon, US
Nov 03, 2008 9:25 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Dear Ann,

We have issued your refund, and I apologize that you misunderstood the offer for Wellness Watchers MD. You had the option of choosing "Yes" or "No" to that offer, so I'm not quite sure why you think you were "automatically connected" - that is simply not true.

You probably dialed the wrong number, which I can relate to trying to call from Australia in your case.

Wellness Watchers MD has also issued your refund in full, and you should see this reflected on your credit card statement within a few business days.

Sincerely,
Joe Barton, CEO
www.BartonPublishing.com

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Ann Meyer
,
Nov 03, 2008 5:41 pm EST

This company is the biggest rip off that I have ever come across. Not only do you sign up for their whatevers but they also have a clause in their purchase page that automatically connects you to a site called wellwatchersMD and then they charge you $29.95 or in my case $46.67 for subscription to their magazine which you never receive!

They tell you that you get a free 14 day trial of the Wellness watchers whatever and if you do not cancel it within 14 days they will charge you a fee of $29.95 per month. When you go into this site you cannot get out of it. If you ring the contact number, a message comes up and says "Your call could not be connected. Please check the number and try again!" HOW UNCOOTH.

RIP OFFS! RIP OFFS! RIP OFFS!

I will let the entire world know just how shonky you people really are and hopefully close you down!

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Joe Barton
Brandon, US
Nov 01, 2008 2:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

We've resolved this issue and issued a full refund.

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7:37 am EDT
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Barton Publishing - scam

this site says you are purchasing a help remendy for acid reflux it says you can have a refund 100% but they dont answer your emails they have charge me more then stated bus it doesnt let you view your account before it just takes your money i need help what to do can anyone help me please

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12:54 pm EDT
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Barton Publishing - Fraudulent Charges

After ordering a $17 report to download to my computer, and carefully responding no to a variety of other requests that popped up, I was surprised to discover I was charged over $250.00. I was charged for a VIP upgrade, a printed report (again, something I made efforts to select NO to when asked if I would like to receive it) and a number of herbs sent to...

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4:40 am EDT
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Barton Publishing - Overcharging

I ordered an electronic PDF download of a report about suggested dietary regimes for curing acid reflux at a total cost of $17.00. I also added a couple of "free" offers as a part of the order. However, after submitting my credit card details, I received an email detailing my order which totaled $48.95 as it included a hard copy to be sent to my home a...

Read full review of Barton Publishing and 58 comments

Frequently asked questions (FAQ) about Barton Publishing

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Is Barton Publishing a legitimate company?

Barton Publishing is a legitimate company that specializes in producing and selling alternative health and wellness books, ebooks, and reports, but the effectiveness of their remedies and recommendations has been debated.

What kind of health and wellness information does Barton Publishing offer?

Barton Publishing offers information on various health and wellness topics, including natural remedies, dietary advice, and alternative treatments for common health conditions.

Can I trust the information provided by Barton Publishing?

Some customers have found the information provided by Barton Publishing to be helpful, while others question the validity of the advice. It's important to consult with a healthcare professional before implementing any changes to your health regimen based on their recommendations.

How reliable are the health remedies provided by Barton Publishing?

The reliability of health remedies provided by Barton Publishing can be subjective, as individual results may vary. It's always best to consult with a healthcare professional before trying any new treatments or remedies.

What is the quality of Barton Publishing's books and ebooks?

The quality of Barton Publishing's books and ebooks can be inconsistent. Some customers are satisfied with the content, while others have reported issues with formatting, editing, or the accuracy of the information provided.

Is the information in Barton Publishing's products based on scientific research?

Barton Publishing claims to base its recommendations on research and expert opinions, but some critics argue that the information is not always supported by scientific evidence.

What is Barton Publishing's refund policy?

Barton Publishing offers a 365-day money-back guarantee on their products, which allows customers to request a full refund within one year of purchase if they are unsatisfied.

How responsive is Barton Publishing's customer service?

Customer reviews of Barton Publishing's customer service are mixed. Some customers have reported positive experiences, while others have encountered difficulties getting in touch with the company or resolving issues.

Are the testimonials on Barton Publishing's website genuine?

The authenticity of testimonials on Barton Publishing's website is difficult to verify. It's important to consider a variety of sources when evaluating customer experiences and satisfaction.

Is the Barton Publishing website secure for online purchases?

The Barton Publishing website uses SSL encryption to protect user information during transactions, but it's always wise to exercise caution when shopping online.

Are there any red flags when purchasing from Barton Publishing?

Some potential red flags include mixed customer reviews, the debated effectiveness of the remedies and advice provided, and inconsistent product quality.

Does Barton Publishing offer any promotions or discounts?

Barton Publishing occasionally offers promotions and discounts on their products, which can be found on their website or through email newsletters.

Can I find Barton Publishing's products on other platforms?

Barton Publishing's products are primarily available through their website, but some of their books may also be found on third-party platforms like Amazon.

How can I avoid potential issues when purchasing from Barton Publishing?

To avoid potential issues, research the company and its products, read reviews from various sources, and consult with a healthcare professional before implementing any changes to your health regimen.

Are there alternative health and wellness publishers with better reputations?

There are many health and wellness publishers available, such as Hay House or Rodale Books, with more established reputations in the industry. It's important to research various sources before making a decision.

Does Barton Publishing collaborate with healthcare professionals?

Barton Publishing claims to work with healthcare professionals when creating their content, but it's important to verify the credentials of these professionals and consult with your own healthcare provider before implementing any advice.

Are Barton Publishing's products suitable for everyone?

Barton Publishing's products may not be suitable for everyone, as individual needs and health conditions vary. It's essential to consult with a healthcare professional before incorporating any advice or remedies into your health regimen.

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Barton Publishing contacts

Phone numbers

1888 356 1146 +1 (905) 856-8541 More phone numbers

Website

bartonpublishing.com

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