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1.3 54 Reviews

AnastasiaDate.com Complaints Summary

4 Resolved
49 Unresolved
Our verdict: If considering services from AnastasiaDate.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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ComplaintsBoard
L
2:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

AnastasiaDate.com not to trust

I am convinced that Anastasiadating is a scam. The girls will not meet with you, and there is one thing I wonder very much about.
It appeared from my profile that I was 56 years old, and it surprised me that many girls from 20 to 30 years contacted me. It would meet, they wrote sweet things to me to a man of 56 years.
I could not understand that as young girls would contact me. I was approached by many young girls.
I did not contact some of the girls on Anastasia, but found many of the girls on vk.com how many of the girls have a profile.
I hear not from the girls when I contacted them on their vk.profil. However, some written back that they only use Anastasiadating because they have a contract with Anastasiadating. Anastasia is also very expensive to use. A mail costs 50 Danish kr to open and a e-mail costs 50 Danish kr to send. So it is 100 Danish kroner every time you are in contact with a girl from Anastasia. Their webcam costing about 1000 danish kr. to use per hour. Totally insan
There are many other dating sites that is excellent and is much cheaper to use.
You can also use skype, yahoo messenger, facbook, twitter completely free, and gogle has an excellent translation program.
I do not recommend using Anastasiadating. The datingsite the pure scams and fraud, and just a money machine, some from Anastasia earn lots of money with the prices'
Find another page which is much cheaper to use and work well
mvh Lars

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J
1:52 am EST
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AnastasiaDate.com Dating scam

For those of you who chose to venture on to Anastasiadate.com please be aware of Inna Lyakun #1151250. She is out for gifts and a good time and has no intentions of a serious relationship. She will not give personal information, will not communicate away from Anastasia and will threaten to discontinue communication if gifts are not sent. Please be leary of ALL girls on this site. Jeff

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Update by Jeff S R
Apr 25, 2013 3:11 pm EDT

After speaking with Inna Lyakun in more detail and for a longer period of time I have come to realize that I was mistaken and she is in fact not a scammer but someone who is new to international dating and unfamiliar with the process of finding a husband in a different country and a bit naive of customs and formalities. Please disregard my previous comments

Jeff S R

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AnastasiaDate Customer Service
Chicago, US
Apr 23, 2013 1:57 am EDT
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Hello Jeff,

I haven't heard back from you regarding your claim of fraud/scam involving a member of our site. If you could please contact me I would be able to resolve it for you. Look forward to hearing from you as I will need more information.

Thanks,

Gregory
AnastasiaDate Customer Service

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A
AnastasiaDate Customer Service
Chicago, US
Apr 15, 2013 3:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

We don’t accept this type of behavior from members of our website. In the event behavior like this is evident, we will absolutely delete the lady from our database and reimburse you for any communication costs.
Please contacting me so I can look into this for you?
Our Customer Service Department can be reached by dialing toll-free (+[protected] or (+[protected]. You can also reach us by logging in through our website and clicking on the “LiveSupport” button.
I look forward to hearing from you.
Thank you,
Gregory
AnastasiaDate Customer Service Director

ComplaintsBoard
A
8:57 pm EST
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AnastasiaDate.com false total sham, scam

Any one that is a member or knows a member of Anastasia date.com please do not use their services and or those of any other pay to chat, pay to write letters to ladies. I have been to the Ukraine a couple of time annd will show you how this company has their ladies operate. There are basics signs you shall see if you are online there.

1.) ladies that have a very low id number like ID: 1111111 for example are not married in two to three years?
2) ladies that are always online, never seem to be away from the computer?
3.) ladies pop ups telling you that they like your profile, and you have no pictures and or there age is too young for you?
4.) ladies that try to bring you into chat sexually speaking?
5.) ladies that seem to be smiling and typing while you are not receiving anything?
6.) ladies that get mad if you ask them if they know what svadba.com is? Svadba.com is?

Svadba.com is the site the agency uses to recruit their workers, I am sorry their ladies with, their worker’s receive gifts and trips for being in chat the longest, longest phone call and things like this. They even give away cars and such if the workers can convince some guy that she is the one for him and he writes a bogus letter of love.

Anastasia date, does not own the agencies over seas they are just the broker and buy profiles that are to be verified that the lady is true. The local agencies join Anastasia date because of the money. The local agencies get a cut or percentage of the letters and chat minutes and the girls get a very small percentage, yes there are translators that are actually “looking” I said for a man? Not, you can see the ladies online their cities that they are in. you know their names and their age. Look on vk.com by city search on vk.com for their first name and age. You chances are will find them, another way is to look in the bad area’s type in Google search проститутки харькова, this means prostitutes Kharkov in Russian for example, use it in any city in Ukraine and or Russia. See if you find your lady on one of those. Another famous place to find your cam chatting girl is webcam [censored]s, yes. Webcam [censored] for money to do sex tricks with other ladies and guys. These are out there, one is called (my free cams) but check all the ones and you can do a search by country region also. You might be surprised at what you will see and find, I did!))

Now, for the fresh one off the kill floor, a lady that is still associated and working for svadba.com!

Daria ID: 1561044 Darya Vlasenko Karkov, Ukraine the information is as below in regards to her profile and that she is said to be intermediate in English speaking skills on Anastasia date or vk.com. This lady is pure scammer, watch out for this live one. At the bottom of this is a copy of her profile from Anastasia date, there also is a clip from her vk.com profile that she is now in Kiev, she also restricted access t her account, but she is still in Kharkov. Anastasia date will not do anything for any man that was cheated by the ladies. This is how everyone makes money. Lady said knows English you get there and wow, I am paying two translators! Nice!)) another place to file complaint against Anastasia date is with an former employee of theirs named Tony Bochene, easy to find his anti Anastasia website using his name, good guy set you strait. Yes, this is a rip off place of dating and government action must be implemented to stop them, twenty five million dollars a year leaves the USA to these scammers, let’s stop them!

Phone number: [protected]
Email [protected]@mail.ru

Tourism manager

Daria
View user page
Date of Birth: 02/06/1987
Region of work: Zaporozhye
El. E-mail: [protected]@mail.ru
Education:
09.2004 - 07.2009 higher Kharkiv National University. VN Karazin
faculty of foreign languages, linguist, translator and teacher
Zaporozhye
Experience:
09.2009 - present. time freelance translator The Chamber of Commerce
translations Zaporozhye
Translation of documents (industrial, technical, economic, legal, etc.) in English, German, Ukrainian and Russian. Working with existing customers and expand its client base. Experience in dealing with foreigners. Teamwork. Finding information on the Internet, its processing, classification and communication of the final result.
Additional Information:
Languages: English - fluent
German - a good level of
Ukrainian, Russian - fluent
Computer skills: Experienced PC user (Word, Excel, Open Office, Outlook Express, Internet) and office equipment (printer, scanner, fax).
Additional Information: Responsible, ambitious, sociable, quick to learn, polite, have an analytical mind, constantly working on them. Competently communicate with people, I know the psychology of people, easy to work in a team. It has a pleasant appearance and voice.
Foreign passport, rights "B" category, vehicle
No bad habits
Suggestions for future work:
Position: Tourism manager
Employment Type: Full employment
Region: Zaporozhye
Category: Office services.

Share ...
Darya Vlasenko
Speak English, dress Italian, drive Czech, kiss French, be Ukrainian.
From her vk.com webpage
Daria
ID: 1561044

Age
25
Birthday
06/02/1987 (Gemini)
Eye Color
Hazel
Hair Color
Chestnut
Height
5' 5" (164 cm)
Weight
101 lbs (46 kg)
Marital Status
Never married
Children
No
Religion
Christian Level of Education
University degree
Occupation
Teacher
Drinking
Socially
Smoking
No
Level of English*
Intermediate
Other languages
No
Lives in
Kharkov, Ukraine
* The level of English
is evaluated by the Lady
herself

Character
I consider intelligence, honesty, reliability and charm to be my merits. I am romantic and sexy, cheerful, charming, kind and gentle. I know how to make my beloved man happy. I can light a sparkle of joy in your heart, breathe hope into your soul, make your life full of harmony. I am a lady who is able to value romantic moments, I always try to remember all the best and I use to forgive all negative. I am very tender, caring, I cannot imagine my life without real friends and great love.
Interests
I take a great interest in sports. But you know, my main interest is to take a rest. I can do it so fine! Maybe one day I will teach you. I like to listen to good music, to try new meals, to see interesting performances. I love learning foreign languages, traveling and meeting new people. I adore the beauty of nature, beautiful days and wonderful nights together...
Her Type of Man
I am looking for my soul mate! I dream my man to be my best friend! I want him to be loyal, honest and loving! I want to feel myself as a real woman around my beloved person. The most important thing in relation is mutual understanding and passion love. Two partners should be devoted to each other. They should understand each other without words. I am looking for someone who knows what real love is. To me love is trust, till the last word, till the last breath. If I am in love, I want to be with this person in good and bad times, I can share happiness and troubles, and if

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Davmor
, GB
Jul 19, 2013 5:32 am EDT

After all the complaints about her, her profile was removed from Anastasiadate, probably to make it look like they were actually doing something about the scammers and cheats that are all over their site. But if you check online now, her profile is back on. Same reference number 1561044. All she has done is change her profile pictures to try and throw everyone off her bad scent. We should post everywhere about her (I was one that was personally scammed by her too - fool me!), and make sure that she never profits from anyone else. She should crawl back into the hole she came out of! Men should be made well aware of her and keep as far away as possible. If she gets no business she might hopefully disappear!

ComplaintsBoard
S
11:04 am EST

AnastasiaDate.com stay away from this website

Been dealing with this site for 8 years, did the Visa thing for Galina, brought to USA, married 4 years then after costing me over 300k hooked up with a sucker from Florida, I think that I had her deported but us won's share the information. Now spent three weeks in Odessa with Svetlana, did the fiance thing but now abandoned me because I did not want to send her 50 bucks for a dress for her new year's party after financing her appendectomy and now her kidney stones operation, paying her rent and food for a year. She was not as expensive but I am looking for a wife! Need to look elsewhere.

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AnastasiaDate Customer Service
Chicago, US
Mar 24, 2013 9:58 am EDT
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Thank you for your feedback. At AnastasiaDate we take all complaints very seriously.

It’s not by chance that AnastasiaDate has become the world's leading Russian-American Introduction Agency. For over fifteen years AnastasiaDate’s constant commitment to honesty, integrity and hard work on behalf of her members has allowed the industry to raise its standards. The history of AnastasiaDate has been one of providing clients with genuine, valuable service in the face of other less scrupulous Russian dating agencies whose iniquity tarnishes the reputation of all.

AnastasiaDate is the first and only agency to tackle the issues of internet dating fraud and anti-scam head-on. There are other Russian singles and mail order brides agencies that conduct honest business. However, in the online introductions industry simple honesty isn’t enough to make a real difference to the consumer with regards to dating fraud. Industry professionals must be proactive and fight scam directly, and here's why:

No agency is an island, and no mail order bride agency can operate independently. All major agencies depend on networks of dozens, (or in the case of AnastasiaDate over a thousand) smaller dating agencies to register ladies (Russian women and Ukraine women), perform services for members, and fight scam. Whenever a consumer deals with any given Russian or Ukraine brides agency they should keep in mind that their agency depends on numerous other affiliated agencies for scam and internet fraud protection.

If other Russian ladies’ agencies are less scrupulous (scammers), or if a particular Russian or Ukraine woman is disingenuous, the client suffers regardless of the integrity of their home mail order brides agency. Following this, a particular agency simply "being honest" is not enough to protect consumers. What is required is vigilance supported by forceful action against scam. Such attention is the pillar of AnastasiaDate scam and anti-scam operation.

AnastasiaDate scam and anti-scam unit has spent over a million dollars implementing an industry-wide business system designed to ferret out less than honest agencies suspected of internet dating scams while helping upright and trustworthy agencies prosper. Creating this comprehensive anti-scam watchdog system to protect and serve our members is a Herculean task as well as a significant financial investment. But AnastasiaDate’s scam and anti-scam operation firmly believes that the long term survival of our industry depends on stepping up to enforce discipline against dating fraud on the industry level. At the heart of the AnastasiaDate’s scam and anti-scam unit’s success is the protection she provides her members by establishing and asserting an ethical standard on the numerous Eastern European affiliate partners she deals with.

Internet Dating Fraud Protection
No other company has come close to investing the energy, time and resources necessary to create a system that obliges participating agencies to operate by strict U.S. business standards and the International Marriage Broker Regulation Act of 2005 (IMBRA). Anastasia is the only Russian dating company in the industry to even attempt a consumer protection campaign of this magnitude to combat internet dating fraud and scam.

Anastasia scam and anti-scam unit is the only agency that maintains a full time anti-scam staff specifically devoted to checking correspondence for fraudulent activity and reacting to reports of suspicious correspondence and internet dating fraud.
All single Russian women who register on Anastasia are personally contacted by Anastasia scam and anti-scam staff to verify their identity and contact information, and to confirm that (1) the Russian or Ukrainian woman exists, (2) she knows and understands that she is a part of Anastasia’s system and (3) she is interested in finding an American or European husband and (4) understands the terms of her participation.
No other Russian dating agency comprehensively validates the identity of each and every woman on their site. Every other mail order bride agency in this industry, including Anastasia’s major competitors, rely on local agencies to establish their ladies' identities.
When issues of possible fraudulent or inappropriate activity arise on her web site, Anastasia scam and anti-scam unit launches a quick and thorough investigation, documents all findings concerning possible internet dating fraud, takes appropriate action and reports to her members.
In all cases where improper or dishonest behavior is found, Anastasia scam and anti-scam unit removes the Russian or Ukraine lady from her system, fines the lady’s agency and issues a refund to her member.
Second or third offenses by an internet dating agency are fined more severely.
A fourth offense results in the mail order brides agency being permanently removed from Anastasia’s system.
The evolution of the international dating industry bears significant relevance to today’s situation. The industry was founded by dozens of small, family owned agencies helping Western men meet Russian girls and Ukraine girls via postal mail correspondence. In those days, the small agencies in Eastern Europe existed by selling addresses of their local ladies to Western owned agencies who then sold them to their clients. With the advent of email correspondence sites, these Russian ladies' addresses (the bread and butter of the small local agencies) became worthless almost overnight. The days of agencies simply selling the same information again and again became passé.

Subsequently, in order to survive, small Russian dating agencies are required to contact ladies to ensure that they are reading and responding to their email. Essentially they must now actually work for their living instead of selling static data on Russian women over and over. The transition to electronic marketing and correspondence has opened new opportunities for growth but also exposes avenues for potential corruption. So from the beginning Anastasia’s attitude toward small agencies has been simple: Anyone who tries to scam our clients is scamming us. We will react to this with great consequence to those proven guilty.

Most Russian dating agencies see this scenario as a positive change and an opportunity to professionalize and grow. There are numerous participating agencies that flourish within this system and open additional offices in multiple cities. These are the agencies for single Russian women that Anastasia supports, and we applaud the great strides and progress they have made.

An Educated Consumer
Correspondence with a potential Russian bride is a very valuable and potent tool. However it’s but the first in a series of steps towards a face to face meeting with a possible partner. All the advanced technology Anastasia employs on behalf of her members - correspondence, phone calls, video chat, etc…are preludes to the ultimate litmus test one must take in order to find a Russian or Ukraine woman as a mate. Ultimately, one must go there oneself in order to determine if any one of several Russian women they have connected with are suitable partners.

You must meet your would be Russian bride face to face and spend time with them in person in order to determine suitability to include them in your life, and for them to decide to include you in theirs.

The standard procedure for both Western men and Russian mail order brides when beginning correspondence is to list a brief description of themselves on a Russian dating website. Included is usually a personable, general introductory letter wherein they describe themselves and their life in modest detail together with what they are looking for in a mate. Men send copies of their introductory letters to many Russian women, and Russian girls send theirs to numerous men. Once both people have a better idea of who they are dealing with they decide to begin personal correspondence. At this stage more pertinent questions are asked of potential partners once the field narrows.

This procedure has been standard for everyone since the international dating industry began, whether the correspondence is by snail-mail or email.

Russian and Ukraine women’s agencies that perform match-making services in addition to simply providing introductions are considered more proactive about the process. These agencies take the further step of searching through databases for their clients and sending introductory letters to perspective matches who meet members criteria.

Anastasia’s email forwarding system links men in America and around the world with Russian and Ukrainian girls who are represented by over 1000 local internet dating agencies.

Local Russian and Ukraine women’s agencies join Anastasia’s network on a separate Russian language website where they list ladies from their own sites. Some agencies perform matchmaking services for their ladies by looking through our database of men and forwarding a lady's introductory letter to them through Anastasia. This is considered a proper and wholly ethical matchmaking service performed for the ladies and men on Anastasia’s system. Anastasia and the International Marriage Brokers Regulatory Act (IMBRA) do not consider this practice to be internet dating fraud or a dating scam. However, should an agency write further letters "on behalf" of the lady, after the Introductory Letter, this is certainly objectionable to which Anastasia will take action.

Consumers are sometimes under the mistaken impression that if a Russian or Ukraine girl’s photo and profile is on an agency's website means the agency vouches for the woman, for her character and trustworthiness. This is simply not true. No company can vouch for the character of any man or woman using their services, and no self respecting agency in the business, including Anastasia, will make that declaration.

The only measures a forthright agency can take is exactly what Anastasia does; keep a vigilant eye out and aggressively react to inappropriate behavior and possible internet dating scam scenarios when they come to her attention. The response of any professional organization should invariably be to investigate all reports, come to a clear determination of the facts, document the findings in detail, and if there is a problem, resolve it. In the case of a misunderstanding a reputable Russian dating agency will make the facts clear. If fraud is found, they should refund a member’s fees and insure that the perpetrators are removed from their system.

This is precisely Anastasia’s approach. She does it every single day and strongly urges her members to immediately report anything that seems suspect in their correspondence. Anastasia will immediately look into the issue, speak with all parties involved and take appropriate action to protect her members best interests

Summary
It’s impossible for any Russian dating agency to anticipate and prevent all instances of internet dating fraud or web scam. However, Anastasia has made significant progress by screening and monitoring both it’s Russian dating affiliates and ladies who register on her site. As a result, Anastasia has been successful to a large degree in sorting out undesirables and possible scammers from this industry.

To put the scale of the problem in perspective, Anastasia has approximately 400, 000 pieces of email moving through our system every week with from 20-30 complaints about suspicious activity that may involve internet dating fraud. About half of those cases turn out to be misunderstandings or situations where gentlemen have unrealistic expectations from the system.

Running an email-based correspondence system such as Anastasia’s is a highly complex task. This is why Anastasia’s is the only company that has been able to be effective and deliver for her members time and again.

Please contact us via LiveSupport if you are a member or visit us at: http://www.anastasiadate.com/pages/customersupport/questioncategories.aspx

Thank you,

AnastasiaDate Customer Service
www.anastasiadate.com

ComplaintsBoard
M
5:57 am EST

AnastasiaDate.com this is a scammer site, beware

This is a scammer site, beware, i have tried it over 8 weeks, they only want that you buy credits, that you can chat with the "women", the e-mails you get from them are fakes, send automatic to you and you only can answer when you buy credits.if you are so stupid, you get no response.

don`t touch this site. Sorry if my english is not the best but i want to warn others.

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AnastasiaDate Customer team
, US
Oct 10, 2014 1:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear AnastasiaFraud,

As a representative of AnastasiaDate I apologize you were unsatisfied with your experience on the site. We ensure you that we are a legitimate site with thousands of satisfied users, and would like to work with you directly to do whatever we can to further assist in making this right.
Our number one priority is keeping you, our valued member, completely satisfied. Should you have any questions, please
contact us via LiveSupport if you are a member or visit us at: http://www.anastasiadate.com/pages/customersupport/questioncategories.aspx
We appreciate your cooperation.
Anastasiadate Customer Service.

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anastasiaFraud
Middlesbrough, GB
Aug 02, 2018 10:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Anastasiadate Customer Service. You refused to refund the money I had spent on your scam site, so, with the help of people you had also defrauded I publicised your fraud and will continue to do so. I hope you like the free publicity. 4500 scammers & counting! http://scamvictimsunited.com/phpBB2/viewtopic.php?f=21&t=4963&sid=d6b4358ffb1e355136e80e833c3876b7&start=60

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anastasiaFraud
Middlesbrough, GB
Oct 07, 2014 5:16 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This is an advert placed on vk by one of AnastasiaFRAUDS subcontracting agencies
http://vk.com/club56725827

---Russian
Elizaveta - (Харьков)
Кого интересует пишите в личные сообщения.
Description:
Наша компания работает с иностранными сайтами знакомств, мы хотим предложить вам весьма выгодное сотрудничество. При том условии, что вы согласитесь разместить ваши фото у нас на сайте, мы дарим вам бесплатную профессиональную фотосессию, за регистрацию дарим духи или эту же сумму в деньгах на ваше усмотрение. После того, как ваша анкета будет зарегистрирована вам будут приходить дорогие и ценные подарки, также вы будете получать определённую сумму в месяц за то, что вы будете зарегистрированы у нас. Сумма будет зависеть от количества писем которые будут приходить на вашу анкету. Все другие нюансы мы готовы обсудить с вами. Будем рады знакомству с вами!
--- Translation
Elizaveta - (Kharkiv)
Who are interested in writing a personal message.
Description:
Our company works with foreign dating sites, we want to offer you a very beneficial partnership. On the condition that you agree to put your photos on our site, we give you a free professional photo shoot, we give for the registration of perfume or the same amount of money at your discretion. Once your profile is registered you will come expensive and valuable gifts, and you will receive a certain amount per month for the fact that you will be registered with us. The amount will depend on the number of letters that will be coming to your profile. All other details we are ready to discuss with you. We will be glad to meet you !
--
Still think AnastasiaFRAUD is in any way genuine?

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anastasiaFraud
Middlesbrough, GB
Oct 07, 2014 4:32 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The response from anastasia customer services is complete BS. The only reason they have a customer complaints procedure is to establish protocols so their agencies scams do not get exposed in the future.
The Anastasia date business model is to subcontract to local (mafia backed) dating agencies who pay the girls for each letter sent and minute of chat. When they are found out, the girls claim that they are not interested any more. The site is a complete fraud and breaks US laws on wire fraud with every transaction. Stay away from this site.

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andersrydving
, SE
Feb 22, 2014 2:21 pm EST

Is this lady a scammer?, Alla Chernikova, Akademika Street 52, apartm 64 Odessa

A
A
AnastasiaDate Customer Service
Chicago, US
Mar 24, 2013 9:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Thank you for your feedback. At AnastasiaDate we take all complaints very seriously. If you are a current or prior customer, please contact us as we are here to help.

It’s not by chance that AnastasiaDate has become the world's leading Russian-American Introduction Agency. For over fifteen years AnastasiaDate’s constant commitment to honesty, integrity and hard work on behalf of her members has allowed the industry to raise its standards. The history of AnastasiaDate has been one of providing clients with genuine, valuable service in the face of other less scrupulous Russian dating agencies whose iniquity tarnishes the reputation of all.

AnastasiaDate is the first and only agency to tackle the issues of internet dating fraud and anti-scam head-on. There are other Russian singles and mail order brides agencies that conduct honest business. However, in the online introductions industry simple honesty isn’t enough to make a real difference to the consumer with regards to dating fraud. Industry professionals must be proactive and fight scam directly, and here's why:

No agency is an island, and no mail order bride agency can operate independently. All major agencies depend on networks of dozens, (or in the case of AnastasiaDate over a thousand) smaller dating agencies to register ladies (Russian women and Ukraine women), perform services for members, and fight scam. Whenever a consumer deals with any given Russian or Ukraine brides agency they should keep in mind that their agency depends on numerous other affiliated agencies for scam and internet fraud protection.

If other Russian ladies’ agencies are less scrupulous (scammers), or if a particular Russian or Ukraine woman is disingenuous, the client suffers regardless of the integrity of their home mail order brides agency. Following this, a particular agency simply "being honest" is not enough to protect consumers. What is required is vigilance supported by forceful action against scam. Such attention is the pillar of AnastasiaDate scam and anti-scam operation.

AnastasiaDate scam and anti-scam unit has spent over a million dollars implementing an industry-wide business system designed to ferret out less than honest agencies suspected of internet dating scams while helping upright and trustworthy agencies prosper. Creating this comprehensive anti-scam watchdog system to protect and serve our members is a Herculean task as well as a significant financial investment. But AnastasiaDate’s scam and anti-scam operation firmly believes that the long term survival of our industry depends on stepping up to enforce discipline against dating fraud on the industry level. At the heart of the AnastasiaDate’s scam and anti-scam unit’s success is the protection she provides her members by establishing and asserting an ethical standard on the numerous Eastern European affiliate partners she deals with.

Internet Dating Fraud Protection
No other company has come close to investing the energy, time and resources necessary to create a system that obliges participating agencies to operate by strict U.S. business standards and the International Marriage Broker Regulation Act of 2005 (IMBRA). Anastasia is the only Russian dating company in the industry to even attempt a consumer protection campaign of this magnitude to combat internet dating fraud and scam.

Anastasia scam and anti-scam unit is the only agency that maintains a full time anti-scam staff specifically devoted to checking correspondence for fraudulent activity and reacting to reports of suspicious correspondence and internet dating fraud.
All single Russian women who register on Anastasia are personally contacted by Anastasia scam and anti-scam staff to verify their identity and contact information, and to confirm that (1) the Russian or Ukrainian woman exists, (2) she knows and understands that she is a part of Anastasia’s system and (3) she is interested in finding an American or European husband and (4) understands the terms of her participation.
No other Russian dating agency comprehensively validates the identity of each and every woman on their site. Every other mail order bride agency in this industry, including Anastasia’s major competitors, rely on local agencies to establish their ladies' identities.
When issues of possible fraudulent or inappropriate activity arise on her web site, Anastasia scam and anti-scam unit launches a quick and thorough investigation, documents all findings concerning possible internet dating fraud, takes appropriate action and reports to her members.
In all cases where improper or dishonest behavior is found, Anastasia scam and anti-scam unit removes the Russian or Ukraine lady from her system, fines the lady’s agency and issues a refund to her member.
Second or third offenses by an internet dating agency are fined more severely.
A fourth offense results in the mail order brides agency being permanently removed from Anastasia’s system.
The evolution of the international dating industry bears significant relevance to today’s situation. The industry was founded by dozens of small, family owned agencies helping Western men meet Russian girls and Ukraine girls via postal mail correspondence. In those days, the small agencies in Eastern Europe existed by selling addresses of their local ladies to Western owned agencies who then sold them to their clients. With the advent of email correspondence sites, these Russian ladies' addresses (the bread and butter of the small local agencies) became worthless almost overnight. The days of agencies simply selling the same information again and again became passé.

Subsequently, in order to survive, small Russian dating agencies are required to contact ladies to ensure that they are reading and responding to their email. Essentially they must now actually work for their living instead of selling static data on Russian women over and over. The transition to electronic marketing and correspondence has opened new opportunities for growth but also exposes avenues for potential corruption. So from the beginning Anastasia’s attitude toward small agencies has been simple: Anyone who tries to scam our clients is scamming us. We will react to this with great consequence to those proven guilty.

Most Russian dating agencies see this scenario as a positive change and an opportunity to professionalize and grow. There are numerous participating agencies that flourish within this system and open additional offices in multiple cities. These are the agencies for single Russian women that Anastasia supports, and we applaud the great strides and progress they have made.

An Educated Consumer
Correspondence with a potential Russian bride is a very valuable and potent tool. However it’s but the first in a series of steps towards a face to face meeting with a possible partner. All the advanced technology Anastasia employs on behalf of her members - correspondence, phone calls, video chat, etc…are preludes to the ultimate litmus test one must take in order to find a Russian or Ukraine woman as a mate. Ultimately, one must go there oneself in order to determine if any one of several Russian women they have connected with are suitable partners.

You must meet your would be Russian bride face to face and spend time with them in person in order to determine suitability to include them in your life, and for them to decide to include you in theirs.

The standard procedure for both Western men and Russian mail order brides when beginning correspondence is to list a brief description of themselves on a Russian dating website. Included is usually a personable, general introductory letter wherein they describe themselves and their life in modest detail together with what they are looking for in a mate. Men send copies of their introductory letters to many Russian women, and Russian girls send theirs to numerous men. Once both people have a better idea of who they are dealing with they decide to begin personal correspondence. At this stage more pertinent questions are asked of potential partners once the field narrows.

This procedure has been standard for everyone since the international dating industry began, whether the correspondence is by snail-mail or email.

Russian and Ukraine women’s agencies that perform match-making services in addition to simply providing introductions are considered more proactive about the process. These agencies take the further step of searching through databases for their clients and sending introductory letters to perspective matches who meet members criteria.

Anastasia’s email forwarding system links men in America and around the world with Russian and Ukrainian girls who are represented by over 1000 local internet dating agencies.

Local Russian and Ukraine women’s agencies join Anastasia’s network on a separate Russian language website where they list ladies from their own sites. Some agencies perform matchmaking services for their ladies by looking through our database of men and forwarding a lady's introductory letter to them through Anastasia. This is considered a proper and wholly ethical matchmaking service performed for the ladies and men on Anastasia’s system. Anastasia and the International Marriage Brokers Regulatory Act (IMBRA) do not consider this practice to be internet dating fraud or a dating scam. However, should an agency write further letters "on behalf" of the lady, after the Introductory Letter, this is certainly objectionable to which Anastasia will take action.

Consumers are sometimes under the mistaken impression that if a Russian or Ukraine girl’s photo and profile is on an agency's website means the agency vouches for the woman, for her character and trustworthiness. This is simply not true. No company can vouch for the character of any man or woman using their services, and no self respecting agency in the business, including Anastasia, will make that declaration.

The only measures a forthright agency can take is exactly what Anastasia does; keep a vigilant eye out and aggressively react to inappropriate behavior and possible internet dating scam scenarios when they come to her attention. The response of any professional organization should invariably be to investigate all reports, come to a clear determination of the facts, document the findings in detail, and if there is a problem, resolve it. In the case of a misunderstanding a reputable Russian dating agency will make the facts clear. If fraud is found, they should refund a member’s fees and insure that the perpetrators are removed from their system.

This is precisely Anastasia’s approach. She does it every single day and strongly urges her members to immediately report anything that seems suspect in their correspondence. Anastasia will immediately look into the issue, speak with all parties involved and take appropriate action to protect her members best interests

Summary
It’s impossible for any Russian dating agency to anticipate and prevent all instances of internet dating fraud or web scam. However, Anastasia has made significant progress by screening and monitoring both it’s Russian dating affiliates and ladies who register on her site. As a result, Anastasia has been successful to a large degree in sorting out undesirables and possible scammers from this industry.

To put the scale of the problem in perspective, Anastasia has approximately 400, 000 pieces of email moving through our system every week with from 20-30 complaints about suspicious activity that may involve internet dating fraud. About half of those cases turn out to be misunderstandings or situations where gentlemen have unrealistic expectations from the system.

Running an email-based correspondence system such as Anastasia’s is a highly complex task. This is why Anastasia’s is the only company that has been able to be effective and deliver for her members time and again.

Please contact us via LiveSupport if you are a member or visit us at: http://www.anastasiadate.com/pages/customersupport/questioncategories.aspx

Thank you,

AnastasiaDate Customer Service
www.anastasiadate.com

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AnastasiaDate.com - scam; overbilling

Well, I have spent about $650 this month chatting with really pretty women in Ukraine on Anastasiadate.com. A customer service rep told me that chat was billed at 1 "credit" per message that I, the American, sends. On the site it tells me different...it says the cost is 1 credit per minute. If you chat with a woman on her mobile device, it is extra. So, the...

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AnastasiaDate.com - I know it is a fraud

I know it is a fraud..i have been in ukraine 12 times the last two and a half years... i deveoped some friends that are girls on this site... they admitted to being paid.agency gets half and the the girls get half of that.. .two of them admitted to being each others translators...when a man came to visit..one of the girls would act as if she did not speak...

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AnastasiaDate.com Stay away from this website

Rubbish ! Scam i am writing on behalf of my friend who spend $5000 and travelled 3 times with a hope to get genuine bride for marriage, 9 out of 10 girls only want date to eat and dine and will never respond you back, Also to add as 9/10 girls can not understand English, Interprators are con as well ! i will write full review in seperate full blog to warn people, beside Odessa and kiev is expensive city to travle, if you are in Europe go to Spain, or even Brazil where people will respect you.

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Mintone
, US
Oct 15, 2011 3:03 pm EDT

First, most of what is said on here is true. Let me explain how Anastasia.com and amolatina.com scam you. They state that they do not give out personal info to protect the girls. This is crap, how is knowing a girls email or having it delivered directly to her not private! Second, you do not need translation, other dating sites do that for you for free or you can go to Google Translater and cut and paste in the message. Why they do this is that the translater in each country they operate in is the scammer! They answer all the emails. Do you think that perfect blond in the Ukraine who is in college every day from 9am to 3pm - that's their schedule! then also probably working a job has time to answer the 50 or so emails she gets each week? Of course not. The translaters read the prior correspondence and carry on the relationship with you. If you travel there, they will insist on meeting with you and the girl - for the girls safety of course! ha! I once took my own translater and the most they could say was that "I was obviously stupid for paying two translaters and she couldn't be interested in someone so foolish! hilarious! Well, I'm part Russian and have travelled there extensively but still fell for this on a trip and a half. But, this is huge, through a friend I met who was a Med student, he intro'd me to a former translater who quit because he felt so bad about taking the money. Understand that in Russia/Ukraine, scamming is a form of intelligence, not seen as a crime, its a very different culture, though in any poor country Anastasia and subsidiaries pray on poor women telling them that the men only want to meet you and there are no expectations, it is exciting for them to meet such beautiful foreign women! Plus you get a nice dinner (a casual restaurant visit is usually reserved for their birthday if their lucky) and no one is harmed because we're all so rich! Well, the second time I met the translater for drinks he was actually with a girl who I met through Anastasia on my first visit to Odessa! Oh, and the planned tours - avoid them! I walked into a bar where there was one, there were 6 old ugly US guys and 10 average looking women who were completely disinterested, I felt bad for them and at least spared myself that embarrassment though I am still embarrassed and realize how much money I lost. The translator told me that Anastasia makes over 1 million a month! Please please go to a trusted site, they exist! You will know when only 1 out of 10 girls is hot, that's real! Safe hunting!

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AnastasiaDate.com - the site does an excellent job of mixing real profiles with fake or hyped profiles

Anastaisa Date is a complex and difficult website to review because there are elements which seem legitimate and many other elements which seem to be designed to rip-off unsuspecting romantically inclined men. I believe it may be possible to have a real experience of meeting and marrying a woman from the site but I also believe the odds to be one in... say...

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AnastasiaDate.com - continued notification emails after I requested the unsubscribe or close my account.

Anastaisia continues to send me notifications emails after I requested they unsubscribe me or close my accout. They continue to send emails daily and I do not want their services.

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AnastasiaDate.com - total scam

"scam" "scams" "dating" "dating scams" "ukraine dating" "alinaspas" "www.anastasiadate.com" "anastasiadate" "www.ukrainianbrides.ru" "ukrainianbrides" "www.ukrainebridesagency.com" "ukrainebridesagency" --------------------------------------------------------------------------------------------------- Hi, This girl scammed me: Alina Profiles shows she...

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AnastasiaDate.com - total scam

Hi, This girl scammed me: Alina Websites: www.Anastasiadate.com (ID: 1567127) http://www.ukrainianbrides.ru/AlinaSpas.html http://www.ukrainebridesagency.com/Member/Spasskaya1/ This girl convinced me to visit her in the Ukraine, Zaporozhye, once we met she told me she was very serious about me and so did the marriage angency manager. I sent her money...

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AnastasiaDate.com too difficult to choose

Been a member of this site for about 6 months, and am writing this complaint as there are just too many good looking women on there).
Went on tour to Odessa with them in July, in fact was interviewed by a TV crew from Australia, and met some journalists from the UK too. Had an absolutely wonderful time. The girls were amazing, the staff were professional and courteous and I met a bunch of great girls.
So not really a complaint, but just a warning to people that might sign up...be careful...the girls are sooo sexy, you could spend all your money there!

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Update by CJNewton
Sep 02, 2011 8:44 am EDT

Hey man, that's pretty bad, but it looks to me that he had a personal experience on the site. I know Russian girls pretty well and they can be quite self centered and unpredictable, but when these things happen, you just gotta get up and move your ### along! Can't think about the cost either, this is love were talking about after all, don't come easy and don't come cheap no matter where you are in the world.
As for me, it all worked out pretty well, so I can't say anything bad about this site. They did what they said they would, introduced me to some top-dog Russian women and I'm a happy bunny!

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Egil
, NO
Jun 10, 2013 7:34 pm EDT

Anastatia.com consists are a bunch of criminals. They know it, and we the single guys are stupid by using it!

A
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AnastasiaDate Customer Service
Chicago, US
Mar 24, 2013 10:05 am EDT
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Thank you for your feedback. At AnastasiaDate we take all complaints very seriously. If you are a current or prior customer, please contact us as we are here to help.

It’s not by chance that AnastasiaDate has become the world's leading Russian-American Introduction Agency. For over fifteen years AnastasiaDate’s constant commitment to honesty, integrity and hard work on behalf of her members has allowed the industry to raise its standards. The history of AnastasiaDate has been one of providing clients with genuine, valuable service in the face of other less scrupulous Russian dating agencies whose iniquity tarnishes the reputation of all.

AnastasiaDate is the first and only agency to tackle the issues of internet dating fraud and anti-scam head-on. There are other Russian singles and mail order brides agencies that conduct honest business. However, in the online introductions industry simple honesty isn’t enough to make a real difference to the consumer with regards to dating fraud. Industry professionals must be proactive and fight scam directly, and here's why:

No agency is an island, and no mail order bride agency can operate independently. All major agencies depend on networks of dozens, (or in the case of AnastasiaDate over a thousand) smaller dating agencies to register ladies (Russian women and Ukraine women), perform services for members, and fight scam. Whenever a consumer deals with any given Russian or Ukraine brides agency they should keep in mind that their agency depends on numerous other affiliated agencies for scam and internet fraud protection.

If other Russian ladies’ agencies are less scrupulous (scammers), or if a particular Russian or Ukraine woman is disingenuous, the client suffers regardless of the integrity of their home mail order brides agency. Following this, a particular agency simply "being honest" is not enough to protect consumers. What is required is vigilance supported by forceful action against scam. Such attention is the pillar of AnastasiaDate scam and anti-scam operation.

AnastasiaDate scam and anti-scam unit has spent over a million dollars implementing an industry-wide business system designed to ferret out less than honest agencies suspected of internet dating scams while helping upright and trustworthy agencies prosper. Creating this comprehensive anti-scam watchdog system to protect and serve our members is a Herculean task as well as a significant financial investment. But AnastasiaDate’s scam and anti-scam operation firmly believes that the long term survival of our industry depends on stepping up to enforce discipline against dating fraud on the industry level. At the heart of the AnastasiaDate’s scam and anti-scam unit’s success is the protection she provides her members by establishing and asserting an ethical standard on the numerous Eastern European affiliate partners she deals with.

Internet Dating Fraud Protection
No other company has come close to investing the energy, time and resources necessary to create a system that obliges participating agencies to operate by strict U.S. business standards and the International Marriage Broker Regulation Act of 2005 (IMBRA). Anastasia is the only Russian dating company in the industry to even attempt a consumer protection campaign of this magnitude to combat internet dating fraud and scam.

Anastasia scam and anti-scam unit is the only agency that maintains a full time anti-scam staff specifically devoted to checking correspondence for fraudulent activity and reacting to reports of suspicious correspondence and internet dating fraud.
All single Russian women who register on Anastasia are personally contacted by Anastasia scam and anti-scam staff to verify their identity and contact information, and to confirm that (1) the Russian or Ukrainian woman exists, (2) she knows and understands that she is a part of Anastasia’s system and (3) she is interested in finding an American or European husband and (4) understands the terms of her participation.
No other Russian dating agency comprehensively validates the identity of each and every woman on their site. Every other mail order bride agency in this industry, including Anastasia’s major competitors, rely on local agencies to establish their ladies' identities.
When issues of possible fraudulent or inappropriate activity arise on her web site, Anastasia scam and anti-scam unit launches a quick and thorough investigation, documents all findings concerning possible internet dating fraud, takes appropriate action and reports to her members.
In all cases where improper or dishonest behavior is found, Anastasia scam and anti-scam unit removes the Russian or Ukraine lady from her system, fines the lady’s agency and issues a refund to her member.
Second or third offenses by an internet dating agency are fined more severely.
A fourth offense results in the mail order brides agency being permanently removed from Anastasia’s system.
The evolution of the international dating industry bears significant relevance to today’s situation. The industry was founded by dozens of small, family owned agencies helping Western men meet Russian girls and Ukraine girls via postal mail correspondence. In those days, the small agencies in Eastern Europe existed by selling addresses of their local ladies to Western owned agencies who then sold them to their clients. With the advent of email correspondence sites, these Russian ladies' addresses (the bread and butter of the small local agencies) became worthless almost overnight. The days of agencies simply selling the same information again and again became passé.

Subsequently, in order to survive, small Russian dating agencies are required to contact ladies to ensure that they are reading and responding to their email. Essentially they must now actually work for their living instead of selling static data on Russian women over and over. The transition to electronic marketing and correspondence has opened new opportunities for growth but also exposes avenues for potential corruption. So from the beginning Anastasia’s attitude toward small agencies has been simple: Anyone who tries to scam our clients is scamming us. We will react to this with great consequence to those proven guilty.

Most Russian dating agencies see this scenario as a positive change and an opportunity to professionalize and grow. There are numerous participating agencies that flourish within this system and open additional offices in multiple cities. These are the agencies for single Russian women that Anastasia supports, and we applaud the great strides and progress they have made.

An Educated Consumer
Correspondence with a potential Russian bride is a very valuable and potent tool. However it’s but the first in a series of steps towards a face to face meeting with a possible partner. All the advanced technology Anastasia employs on behalf of her members - correspondence, phone calls, video chat, etc…are preludes to the ultimate litmus test one must take in order to find a Russian or Ukraine woman as a mate. Ultimately, one must go there oneself in order to determine if any one of several Russian women they have connected with are suitable partners.

You must meet your would be Russian bride face to face and spend time with them in person in order to determine suitability to include them in your life, and for them to decide to include you in theirs.

The standard procedure for both Western men and Russian mail order brides when beginning correspondence is to list a brief description of themselves on a Russian dating website. Included is usually a personable, general introductory letter wherein they describe themselves and their life in modest detail together with what they are looking for in a mate. Men send copies of their introductory letters to many Russian women, and Russian girls send theirs to numerous men. Once both people have a better idea of who they are dealing with they decide to begin personal correspondence. At this stage more pertinent questions are asked of potential partners once the field narrows.

This procedure has been standard for everyone since the international dating industry began, whether the correspondence is by snail-mail or email.

Russian and Ukraine women’s agencies that perform match-making services in addition to simply providing introductions are considered more proactive about the process. These agencies take the further step of searching through databases for their clients and sending introductory letters to perspective matches who meet members criteria.

Anastasia’s email forwarding system links men in America and around the world with Russian and Ukrainian girls who are represented by over 1000 local internet dating agencies.

Local Russian and Ukraine women’s agencies join Anastasia’s network on a separate Russian language website where they list ladies from their own sites. Some agencies perform matchmaking services for their ladies by looking through our database of men and forwarding a lady's introductory letter to them through Anastasia. This is considered a proper and wholly ethical matchmaking service performed for the ladies and men on Anastasia’s system. Anastasia and the International Marriage Brokers Regulatory Act (IMBRA) do not consider this practice to be internet dating fraud or a dating scam. However, should an agency write further letters "on behalf" of the lady, after the Introductory Letter, this is certainly objectionable to which Anastasia will take action.

Consumers are sometimes under the mistaken impression that if a Russian or Ukraine girl’s photo and profile is on an agency's website means the agency vouches for the woman, for her character and trustworthiness. This is simply not true. No company can vouch for the character of any man or woman using their services, and no self respecting agency in the business, including Anastasia, will make that declaration.

The only measures a forthright agency can take is exactly what Anastasia does; keep a vigilant eye out and aggressively react to inappropriate behavior and possible internet dating scam scenarios when they come to her attention. The response of any professional organization should invariably be to investigate all reports, come to a clear determination of the facts, document the findings in detail, and if there is a problem, resolve it. In the case of a misunderstanding a reputable Russian dating agency will make the facts clear. If fraud is found, they should refund a member’s fees and insure that the perpetrators are removed from their system.

This is precisely Anastasia’s approach. She does it every single day and strongly urges her members to immediately report anything that seems suspect in their correspondence. Anastasia will immediately look into the issue, speak with all parties involved and take appropriate action to protect her members best interests

Summary
It’s impossible for any Russian dating agency to anticipate and prevent all instances of internet dating fraud or web scam. However, Anastasia has made significant progress by screening and monitoring both it’s Russian dating affiliates and ladies who register on her site. As a result, Anastasia has been successful to a large degree in sorting out undesirables and possible scammers from this industry.

To put the scale of the problem in perspective, Anastasia has approximately 400, 000 pieces of email moving through our system every week with from 20-30 complaints about suspicious activity that may involve internet dating fraud. About half of those cases turn out to be misunderstandings or situations where gentlemen have unrealistic expectations from the system.

Running an email-based correspondence system such as Anastasia’s is a highly complex task. This is why Anastasia’s is the only company that has been able to be effective and deliver for her members time and again.

Please contact us via LiveSupport if you are a member or visit us at: http://www.anastasiadate.com/pages/customersupport/questioncategories.aspx

Thank you,

AnastasiaDate Customer Service
www.anastasiadate.com

P
P
Pravilna
Houston, US
Jan 20, 2012 11:41 pm EST
Verified customer This comment was posted by a verified customer. Learn more

TruthIsNowTold, you say you have been burned many times by Anastasia. This makes no sense. If you got burned once, why do you keep on sticking your fingers back in the flame? To keep repeating behavior that causes harm expecting a different outcome is one definition of insanity.

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P
Pravilna
Houston, US
Nov 24, 2011 3:41 am EST
Verified customer This comment was posted by a verified customer. Learn more

I think TruthNowTold needs to take a more balanced viewpoint. Anastasia is a business and they charge top dollar for their service because they have a product which appeals to a certain population at that price point. Next, there probably are scammers on the site, but they are fairly easy to spot. I was in Moscow and emailed a few favorites and told them I would stop by for the weekend. They all were busy. OK, they are off my list. I would be careful of a gal who has a lot of videos too because at $5 to$10 a pop to view, that means you could spend $100 for viewing crappy videos, then get turned down later. better to view 1 video, and get her email so she can send all the videos to you for free. Tell her you'd rather spend all that money on airfare to see her, or shoes for your first baby with her. She will think you are romantic or serious, hopefully both. If she thinks you are cheap not to piss away $100, next.

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AnastasiaDate.com - fraud

Woman responded with information which had not been included in the letter I wrote to her. However, the information she referenced had been included in a letter to another person. Two paragraphs had been omitted in the letter to the first person but three items from those two paragraphs were referenced in her response. This causes me to question the...

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