Complaint Rating:

American Strategic Insurance obstructs/delays paying legitimate claim. They have very difficult to work with. They do not return phone calls. They avoid using email so they can drag things out and make things much harder for policy holders. Our hour had significant damage from a major hail storm. My neighbors have had good luckwith their insurance companies. Dont use American Strategic Insurance unless you want a lot of hassles getting a claim paid.

09/16/2009
I asked for a copy of the adjusters report. Dorthy Purcell refused to provide it.
Requested adjusters name and phone number... request refused.
Requested adjuster's estimate...request refused