Menu
CB Apparel Aeropostale 2625 Scottsville Rd, Bowling Green, KY, 42104, US
Aeropostale company logo
Aeropostale
reviews & complaints
Aeropostale company logo

Aeropostale

2625 Scottsville Rd, Bowling Green, KY, 42104, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
12:30 pm - 6:00 pm
ComplaintsBoard
R
7:34 pm EST

Aeropostale - no customer service at all!

Hello, i called the greenwood mall store; aeropostale on monday, november 16, 2015 to inquire about a particular sweater and size. The sales clerk said that they no longer had the item. Well, i called back today, and talked to a sales clerk and told her exactly what item i was looking for. She said they did have the item. So, i go to the store to exchange my items. The sales clerk had pulled the incorrect item. The manager went over to ask her about it and she said she was asked to pull the items that she had pulled. I told her that i was the lady that called and that was not the item i inquired about. She literally wanted to argue with me about the items. She said well the person i talked to on the phone asked for the item that she had pulled. I had to do a return since they didn't have the item and the manager informed me that in the future i needed to be sure and ask for the right item to avoid any confusion in the future. Really? She was just as rude as the sales clerk was to me. While i was shopping, i saw an item in the bin and asked the clerk on the floor(Same person i spoke to on phone) was that something close to what i was looking for, and she answered rudely they were just shirts. She acted like she didn't want me to touch them. Both the manager and sales person were very rude to me. I will not be going back into the store! No customer service at all!

Read full review of Aeropostale
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.