Complaint Rating:

Company information:
A & E Factory Service
Oregon
United States

After scheduling a service appointment through MAYTAG, I get a call from A&E Factory Service about 5 hours later to reschedule for several days later after they stated they had no one available for the previous scheduled times. After calling Maytag again and reporting the incident, the provided me with several other local companies.

I would suggest to look in the yellow pages first for an authorized repair company that is local before calling the manufacturer. The authorized repair business get the same parts and also honor the warranties.

I will not do business with unprofessional companies that misrepresent their services.