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Afni Collections Complaints - These rip-offs must be punished for what they are doing!

Review all Afni Collections complaints

Afni Collections

Posted: 2007-01-10 by Vicki [send email]
These rip-offs must be punished for what they are doing!
Complaint Rating:  93 % with 371 votes
I received a collections notice from Afni, Inc., also Afni Collections stating that I owed Verizon Communications a bill for an outrageous amount of $637.25. I only owe Verizon for my current phone service.

Verizon stated that I only owe for my current bill. I have never at anytime ever owed Verizon this amount. If I ever did, I seriously doubt if I would have any type of phone service available to me today.

When I went to their website, it is a fake too! These ripoff con artists need to be stopped and prevented from pulling this with anyone else. Also from causing Verizon a needless bad reputation.

The phone number they are using on the bill they sent to me is not even my correct phone number. These rip-offs need stopped and punished for what they are doing and trying to do!
Comments United States Collections Agencies
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Comments

452 days ago by Ana Lisa De La Fuente [send email]
I received a bill like everyone stating I owed $498.00 for a Verizon cell phone number I never had! The company said I had to prove I wasn't receiving the bill from 6 years ago which was going to an address I never lived at. What a fraud! I sent a lease agreement but that wasn't enough it has to cover the whole year. Isn't there some kind of action we all take against this agency??
448 days ago by Pierre C. Luchnick [send email]
I received a call from AFNI representing Verizon. They demanded immediate payment for a final bill, since I canceled Verizon and went with Vonage for my land-lines. The problem is that I had my Verizon bill auto debited from my checking account each month. Why would they not simply auto debit my account for my last month of service? It has been well over a year now, and even though I AFNI the money (I think I was scammed), AFNI (ACTUALLY VERIZON) is showing up on my credit reports. It shows paid, but that it was in collections. This caused all of my credit cards to have their lines of credit lowered greatly. Does anyone know how to deal with Verizon in NJ to deal wiyh this. I think Verizon is trying to punish me for switching away from them. Also, shortly after giving AFNI my credit card info I received many fraudulent charges on my card. I feel both of these companies are thieves, and I may just have to sue them.

Thanks very much. Pierre.
447 days ago by Roni [send email]
We just received a letter today from AFNI PO box 3427 Bloomington, IL 61702-3427 dated7/15/07 stating that my husband owed $347.16 from a verizon new york inc. account. My hubby never had a verizon NY account and we value our credit and pay the bills on time. This really makes me mad! As advised, i am planning to write a letter and dispute this.

Thanks!
446 days ago by Renee S. [send email]
I got a letter from these rip offs too. The bill was from 1991! I called their company asked about the account, and I told them this was not my bill. They went on and on about how this was going to affect my credit and I said take me to court I would love to see your ass in court. I warned them if this get on my credit report I will sue them. 6weeks after that I got a letter from AFNI stating the account was resolved and I owed no money. THESE PEOPLE ARE RIP OFFS AND THEY ARE SEEKING OUT ANYONE WHO IS AFRAID AND WILL PAY FOR THESE MADE UP BILL!
445 days ago by Las [send email]
It appears all cell phone companies are being targeted by AFNI. I just received a letter from AFNI stating I owed $250 for an ALLTEL bill. It came in my previously married name, which I changed back to my maiden 10 years ago. I know this is not a legit bill as it is not on the 3 credit reports either. All of my bills are paid in full. I did have a cell phone by Alltel 10 years ago but it wasn't in this last name and definitely not at this address. I have not called AFNI yet as I am fuming over the fact that they are jacking me around. Great thing about the web is you can find out info from other people getting scammed. I am going to follow the suggestions to file a dispute as M Thomas & others posted.. Thanks for that advice!!!
445 days ago by J [send email]
Considering most of the bills are final balances that were unpaid, how can you say such things are scams. Afni has been around over 70 plus years. If you would of paid your final balance you wouldn't be in collections. What they are doing is perfectly legal. As for the website, yes its legit. I have a bill with them as well, from an old GTE bill. Yes i remember and I pay on it. So you all need to stop whining about receiving a collections notice and start acting like an adult and pay your bill.
443 days ago by H [send email]
Some people are 70 years old and just started turning to crime. That don't mean nothing. What's your employment number at AFNI.
442 days ago by T [send email]
I also received a bill from AFNI stating that I owed Alltel $451 dollars. To answer J from 2 days ago. This is not from a bill where I left owing them money. I closed my account in good standing OVER 10 years ago. If it is a legitimate bill, why will they not validate it without me sending in a photocopy of my license? I have sent them two requests for information, and disputed with the credit reporting agencies on two occasions. I have also filed complaints with the FTC and the Attorney General in my state. I had not thought of reporting them to the USPS for fraud, but that sounds like a good idea as well. My next step is to file suit against them.

With over two hundred complaints on another board, and who knows how many on this one, I would tend to think that they are the crooks they are made out to be.

I for one would LOVE to get in on any class action lawsuit that has as one of its goals to put this scamming company out of business. The fraud they are perpetrating is bordering on criminal if it is not outright criminal.
442 days ago by A C [send email]
Yes FTC should shut these guys down for their ongoing scams, I too received a notice for collections dated 6/2007. I actually got through to someone there but of course they don't have any documentation to show that I ever owed Verizon anything. Can any say class action lawsuit, I think we have enough people??
437 days ago by Annette D [send email]
I received a collection letter from Afni for a fraudulent Verizon phone bill. I have Never had a Verizon account. I contacted Equifax & put in a "fraud alert" immediately. They also put it through with the other 2 credit reporting agencies.

I contacted Lisa Madigan, the Attorney General of Illinois. I explained my side of it & informed her that I never had a Verizon Account. I told her that there are numerous complaints online about Afni & the fraudulent collection notices they are sending to people.

After an Ms. Madigan's office contacted Afni, & it was "investigated", Afni closed my account & also sent me a letter of apology. I hope that everyone else who is being harassed by Afni will contact Lisa Madigan & ask for her help in stopping Afni's fraudulent collections.

Her website is:

http://www.illinoisattorneygeneral.gov/about/email_ag.jsp

I was very polite & asked her for help. It was resolved in approx. 3 weeks. Good luck to everyone.

Annette!
437 days ago by Annette D [send email]
It's not only cell phones. The bill they claimed I owed was for a Verizon Land line in the Bronx from 1999. I lived in Brooklyn all my life until I moved out of state a few years ago. I never lived in the Bronx & I don't even know anyone who lives in the Bronx. I wasn't even living in N.Y. anymore during the fraudulent phone bill from Afni.

This company should be shut down. Maybe if enough people contact the Attorney General of Illinois, they will be. I asked them how they got my current address & they told me that they ran my credit report. I was furious. Definitely a scam!! This was from 1999. If this debt had been for real, it would have been on my credit reports for the past few years. It wasn't, because it was bogus.

As for the bimbo who works for Afni, if you knew anything at all, you would understand that when you owe a company money, they report it on your credit reports after it is delinquent for a few months.

I can speak for myself, & I doubt that I'm alone here, but I never incurred this debt & the proof is that it was never reported over the past 8 years on my credit report from Verizon. That wasn't just an oversight from Verizon, it was because it wasn't my debt.
437 days ago by Pc [send email]
Hey folks,

I too have gotten the aforementioned letter from AFNI. Not once, but 3 times.
Whether your debt is legit or not (some are completely fraudulent), AFNI engages in practices that are barely legal. These include, but are not limited to, attempting to collect debts that may be well past the statute of limitations for collection in your state.

Here is how to fight them and win (I am speaking from experience. I fought their letter this way and actually received an apology from them). The thing is you have to do it "by the book", so to speak. This website has instructions on how to properly dispute the debt:

http://www.nedap.org/hotline/fdcpa-disputing.html

Follow their instructions to the letter, and AFNI will be forced to leave you alone.
434 days ago by Kelly [send email]
These people from Afni sent me a letter that I owed money on a bill in another state that I never had an account with verizon in. How they got my info. I don't know, but I will prove this is all fake and if someone is using my name I will press charges.
433 days ago by John Jones [send email]
The lot of you are ridiculous. I work for AFNI and have heard it all. If you feel upset having to send proof that you are innocent, like the other 99 percent of debtors that the evil creditor and collection agency have supposedly conspired against to extort a whopping 100 dollars, then perhaps you should look around and blame the dishonest masses for their outlandish fabrications and never ending need to avoid responsibility for their actions.

The collector is surprisingly powerless to read the minds of others, and if every account was closed the minute someone uttered "not me," there would be no collection industry because of course, as we all know, the vast majority of those with credit card, phone, or any other account listed on their credit are in fact, victims of cruel, twisted fate in the form of some freak billing error.

Oh yes and while on the subject, why forget that according to 60 minutes and the rest of the fear mongering drivel the media fills the minds of americans with these days, identity theft actually happens more often then customers legitimately get phones. If you can't remember your phone number from 10 years ago, then what most certainly occurred was someone had got hold of your personal information, followed you to work in order to obtain your current employer, requested your phone number in order to list it as the can be reached number on the account, then had the phone installed in your house (since the service address of the phone was your home), and lastly with precise timing every month snuck into your mailbox (the billing address on the account) to pay that bill in order to keep that phone on for 2 years. (That would be sarcasm for the slow minded).

It may not be pretty, but if verizon or any other telecommunications company has a portfolio of old unpaid debts that the consumer has mistakenly not been billed for in the meantime, someone has to collect upon them. Everyone, per law, is given the opportunity (30 days) to resolve the debt before any collection activity including credit reporting is taken. Computers don't forget about money owed, apparently much like the infallible human beings that have posted in this topic thus far. There are laws in place to protect consumers, you may send in a letter of dispute, along with any supporting documentation if you feel inclined, it will be reviewed and the agency will validate the bill:if it is still correct, you will be mailed that validation, if not you will be sent a release of responsibility letter.

I'm not accusing anyone of trying to get out of something they know they owe, in fact it's quite the opposite. I have no doubt that everyone here honestly believes they don't owe the bill, unfortunately deeply believing something does not change the situation in this particular case. In short, try thinking before speaking, learn the laws (there is no statute of limitations on collecting a debt, only on credit reporting and litigation), and spare the semantics and threats of lawsuits; these are two multi-million dollar companies, with detailed account information and no reason to put themselves at risk by making up numbers vs. a debtor whose only "documentation" is attempting to remember a 3 minute conversation that took place 5 years ago in which they think/hope that someone told them this bill was all a big mistake and they don't owe any money.

I will conclude with responses to the most frequent objections that I have seen:

This has never been on my credit-

Your bill was run up just prior to the merger when verizon was created by buying out many smaller companies. Verizon did not have in house collections of their own the first few years of their existence and when they did finally have in house collections, they started with new accounts and moved forward. All the accounts from this timeframe sat in their office in a file until they recently did an audit last year and sold AFNI a large number of past due accounts. Oh and to my dear Annette a few posts above me, how's about you try educating yourself before blabbering on about things you know nothing about. The "bimbo who works for Afni?" Ah yes, name calling, the last refuge of someone with nothing intelligent to say. You certainly went to college no? I do this for a living, what do you do? I would imagine nothing, and I'm willing to bet that if you took all the energy you put into weaseling your way out of debts and obligations into actually looking for a decent job and taking care of your responsibilities, you'd have no creditors coming after you.

The phone was on for 6 months after i moved out-

The terms of service state the customer is responsible to make sure phone is disconnected or taken out of their name when leaving an address, and if it is not the customer is liable.

I've never had verizon-

You're absolutely correct, they didn't exist for most of the 90's, you had GTE, Bell, or a number of other companies that were bought out.

The original creditor said they have no record of this-

On most accounts, AFNI is not acting as a 3rd party collection agency but has rather bought the acct from the creditor who cannot even look up the account in their computer let alone discuss it with you, not to mention the fact that unless you specifically inform them that it is a sold account, they will not be able to find it thinking you have a current account with them.

They are phishing for my personal information-

AFNI already has your information because you gave it to the telephone companies and they in turn sent it to us. If asked it is for the purposes of verifying your identity due to privacy laws, or making sure we have the correct john smith, jane doe, etc. as per the social security number, not attempting to connect you to the bill.

Thank you all for your time, and this certainly doesn't apply to everyone. Hats off to those with enough integrity to accept their responsibilities and satisfy their debts, without immediately firing off excuses and looking for loopholes or a quick buck in this sue-happy country of ours.
431 days ago by Jim P [send email]
Mr John Jones, IF that is even your real name, then how do you explain AFNI sending a bill to me at a totally different address than the service address attached to the telephone number in question. Furthermore, I should not have to prove anything - YOUR COMPANY SHOULD PROVE that I incurred the charges in question - which they cannot because I did not. Having said this I already filed complaints against both Verizon and AFNI with the BBB and States Attorney Generals. I also filed a complaint against Verizon with the New York Public Service Commission for unethical practices. I will spend the amount of the bill in legal fees if I have to but I will NOT GIVE VERIZON/AFNI A DIME!

By the way - I had the same Verizon phone number for thirty years going back to the days when it was New York Telephone. Based on the way I was treated by Verizon I closed the account and changed to another local provider ending a thirty year account in good standing!

If anyone gets a class action suit going please contact me - I am ready and willing to join!!
429 days ago by Jd [send email]
I received a collections notice from afni today. I called today, and they said I owe them $178.87 from a supposed Verizon bill from 1991? Do you imagine? I said that I do not have records from 16 yrs ago to prove it. So I agreed to pay. I did not want to destroy my credit. I called and started to give them my credit card #, then I asked "How do I know that you are legit"? They said that they would fax me an official bill on their letter head. I told them that I would call them when I got it. The fax arrived and it looked legit. I called then started to give them my credit card, and decided I was not comfortable with that. They said that I could pay on their web-site. Thats when I found this. Thank goodness I did not give them my credit card#.

I think that we all should get together and start a class action suit against the company, as well as the principals of the company personally. Any thoughts?
428 days ago by Pc [send email]
John Jones wrote: "In short, try thinking before speaking, learn the laws (there is no statute of limitations on collecting a debt, only on credit reporting and litigation), and spare the semantics and threats of lawsuits".

You're a funny guy, "John". You mention semantics in an attempt to discredit my post, but I wonder if you realize that it is arguing semantics to make that case?

Obviously there is no statute of limitation on ATTEMPTING to collect a debt.
However, what I implied (and I don't think it takes a rocket scientist to figure this out) was what you reiterated here. There is a statute of limitations on legal action. Without legal action, no agency can collect a debt (unless an individual decides to pay on their own accord), and nothing can be reported on an individual's credit report. Duh!

For the average person, "collecting a debt" translates to "using legal action to collect a debt". Do not accuse me of not knowing the law simply because I chose to break this down into common language.

Your company, AFNI (if you do, in fact, work for them) was forced to cease all collection activity and sent me a letter of apology after I disputed the letter they sent me based on the statute of limitations for my state.

It worked. I won. Get over it.

Here is the website, once again, for anyone else who wants detailed info on how to properly dispute a letter of collection from AFNI (or any other agency), for any reason...

http://www.nedap.org/hotline/fdcpa-disputing.html
428 days ago by Craig Palmer [send email]
For everyone out there that has gotten a Notice from AFNI, they need to contact their States Attorney General's Office. In the wonderful state of NY there is a 7 year STATUTE OF LIMITATIONS on bill collection. You must file a complaint in order to protect your credit from being destroyed!
427 days ago by Robert Rogers [send email]
I dispute this bill because this not my bill. I never own a phone number of 803-773-3257.
427 days ago by Betsy Wallace [send email]
I received a bill dated august 3, 2007 that says I owe $768.09 for a creditor named VERIZON MARYLAND, INC. They do not have my social security number and could not provide me with a phone number or any info regarding this account.
I filed with the FTC and BBB and everyone should do the same!!! SOMETHING HAS TO BE DONE!!!

The address on my bill is:

AFNI, Inc.
404 Brock Drive
PO Box 3517
Bloomington, IL 61702-3517
866-352-0474

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