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CIC Triple Advantage Complaints - Signed up for service I never received and did not want or need!

Review all CIC Triple Advantage complaints

CIC Triple Advantage

Posted: 2006-12-19 by Lisa Goines [send email]

Signed up for service I never received and did not want or need!

Complaint Rating:

CIC is billing me monthly for a service I do not use, do not need and can't seem to stop. I will call them, write them, report them to the BBB and to the attorney general. Shame on CIC!

Comments

United States

Online Scams

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Comments

470 days ago by Melissa Smith [send email]

I totally agree that CIC is a scam. I sent an email with a receipt to their customer service, then called them at 877-481-6826. I was on hold for 15 minutes, but finally got a person... clearly stalling is a tactic. Then the rep tried to talk me out of cancelling, and put me on hold multiple times, probably expecting me to hang up. They did cancel and I refused to hang up without a confirmation code and the rep's name. I am also filing a dispute with Amex, just so that I won't get charged again.

Good luck!

469 days ago by Sean Quin [send email]
What a scam. I called to get information on the company and i was outsourced to India. Then they refused to give a corporate address. I beg of the BB Bureau to do something about this. Guess this is what makes America great???

466 days ago by Lulu N. [send email]

The same thing happened to me. I just called and cancelled my membership that I never signed up for and these people had the nerve to ask me if I wanted to continue the service. I told them that I never signed up for the CIC triple advantage and that I have been billed $12.00 every month. The lady told me that they offered me a free trial for 30 days and since I never cancelled they started billing me. I was outraged because no one told me about the free trial or if I don’t cancel they will bill me. I heard about the freecreditreport.com and it only said that it costs a $1.00 so I decided to do it. I never thought I would get into this mess. I mean $12.00 is not a lot of money but still I worked hard for that money and they just took it away like it was nothing. Something must be done about this. If they continue billing me I will have to call my credit card and tell them to send me a new one. I wish I could receive my money back but they won’t return it to me.

464 days ago by Pia Bacolod [send email]
This is awful! They have got to be stopped. They are scamming people out of their hard earned money for something we never even signed up for.

463 days ago by John Rose [send email]
I have a 3/12/07 credit card charge for $12.95 for something called CIC Triple Advantage. I have never - to my knowledge- authorized any charges for this outfit. Who are they?

462 days ago by Ralph Mason [send email]
All you need to do is cancel your credit card.

462 days ago by Natasha [send email]
I have had the exact same problem. I called and tried to have them cancel it in December and I just realized today that they hadn't (it is now MARCH!) I just called again and told them that I wanted it cancelled today and a refund of my money since I had wanted it cancelled 3 months ago!

461 days ago by Kathryn Berryk [send email]
The above company - CIC Triple Advantage - is charging my bank account $12 per month. I never signed up for this, I don't want to and I want it to go away. According to your complaint page this is an on going problem - I want it stopped.

458 days ago by Tracy B [send email]

Recently notice these charges and I don't know where this company came from. I don't recall checking any box on that web page. My charges for $12.95 were suppose to STOP and they didn't. Called again and they said it takes a month for it to process, which I was charged again. Called again and got them to refund my money, but we'll see. I told them there's a lot of complaints about there company and he said, "But it doesn't say how many customers are satisfied" Called my credit card company and they will dispute these charges. What a pain in the ASS!!

457 days ago by Kathrine Decarlo [send email]

Who are these people? I never signed up for anything! I got my free credit report from AnnualCreditReport.com and the next thing I know, this CIC Triple advantage starts showing up on my account deducting $12.99 from me every month! I told my bank they are not authorized, and they still do it! I never signed up for it, I contakted all the credit agencys I got a report from and they say I am not in their system, so what is the deal?

457 days ago by Roberta [send email]

They have promised that they will reimburse me the two charges of $12.95. They were charging an account that was not even active anymore, and I was not aware of it until the bank contacted me. I had numerous overdraft charges on the account because of CIC Triple Advantage. My bank was investigating the situation but said that CIC triple Advantage did not want to be involved. Bottom Line, You have to contact them yourself.

To all of those who call make sure you get the persons name and confirmation number just in case. I dont trust these people.

457 days ago by M. Armstrong [send email]
This is fcking bullsht! I don't like this unknown bill on my fcking credit. I'm cancelling my fcking card!! This is a outrage. Is this sh*t legal?

455 days ago by Gordon Evenson [send email]
I do not recall signing up for CIC Triple Advantage service. I have never received any service from this company. I just noticed they are charging me $12.00 each month for a service I have never received. I think I should be give a full refund.

453 days ago by Dee Andres [send email]

I found the same charge on my card. Unfortunately it is on my debit card and not a credit card. I could not for the life of me remember signing up for this service. I type in CIC in google and found this website. And I dont feel so alone that I feel like I am the only being scammed and being robbed.

I called the company at 1 888 888 8553 and was able to speak with customer service representative.

I informed her that there is a charge that appeared on my bank statement of a service I was led to believe was free and that I do not want to be charged because I don't need a credit report anymore.

She informed me that after the 30 day trial the charges incur. I informed her that with most 30 day trials for ANYTHING there is usually a notification email that the consumer receives giving them a choice to continue or discontinue service.

I was ADAMANT about getting the charge removed as well as canceling this stupid membership bullshit.

She asked for my Social Security Number, Debit Card Number and Mother's Maiden Name.

I told her that they have already scammed me once, I am not giving her my entire social security number, Debit card number along with my mother's maiden name. I told her to look me up using first and last name and Date of birth. She said that alot of results came up. That was bullshit. So she asked me for the last 4 of my social which i reluctantly gave to her.

She said that she would go ahead and cancel the membership and have the amount of 12.95 refunded to my account within 7-10 business days.

I asked her for a confirmation or reference number for the transaction and she said she couldn't provide me with one which again i think is bullshit. But she did give me her first name and corporate ID number which might not even help in the future.

I informed her too that while 12.95 doesnt seem like a big amount. but when they scam thousands of hundreds of people, it all adds up and that is unfair business practice.

We shall see when the charge is reversed and i shall post an update.

452 days ago by Teresa M [send email]

This scam company is owned by Experian, the credit report company! What a SCAM! Here is there information from Network Solutions:

% Experian Interactive WHOIS Server 1.20
%
% version: 1.20
%
Domain: freecreditreport.com
Status: 200 Active
%
%
Experian Consumer Direct
18500 Von Karman Avenue
Irvine, CA 92612
()
%
Administrative Contact
Experian Interactive - domains@experianinteractive.com
18500 Von Karman Ave
Suite 400
Irvine, CA 92612
()
Phone: + 9495673600
%
Technical Contact
Experian Interactive - domains@experianinteractive.com
18500 Von Karman Ave
Suite 400
Irvine, CA 92612
()
Phone: + 9495673600
%
%
Record Created: 1999-01-10T21:00:00-8:00
Record Expires: 2013-01-10T21:00:00-8:00
Record Updated: 2007-01-16T07:11:00-8:00
%
%
%
Domain Servers in listed order
NS01.CONSUMERINFO.COM 66.161.61.150
NS02.CONSUMERINFO.COM 12.129.165.156
%
%
The data in Experian Interactive WHOIS database is provided to you
by Experian Interactive for information purposes only, that is, to
assist you in obtaining information about or related to a domain name
registration record. Experian Interactive makes this information
available "as is", and does not guarantee its accuracy.

Report this to your State Attorney General as well as the California Attorney General. And be sure to read the fine print when you sign up at any website!

451 days ago by Jeffrey R. Taylor [send email]
I purchased a credit history, now I see I am being billing monthly for some CIC Credit Advantage I never ordered.

450 days ago by Doug Champaigne [send email]
If you are having the same problem as everyone else with this shit hole company and need to cancel this bill that pops up once a month here is the number: 18774816826. They sat there and called me a lier to my face on the phone.

449 days ago by Dawn Trantham [send email]

I have been charged for the last 10 months for the same supposed membership of which I did not sign up for neither did I have a clue about the company. I have called several times and was sent to another number, told they didn't have an account for me and was hung up on. Some how they were able to access my checking account but did not have a billing address for me. This is scary stuff. I did finally speak to someone and they claimed this was going to be stopped with a 2 months refund within 7 to 10 days. I guess I will find out then. Call this #888-888-8553 and select option #3.

448 days ago by William Velthoven [send email]
I called them once and they stopped billing me for a few months then they started billing me again out of the blue!

448 days ago by George Misencik [send email]