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I am a handicapped 74 year old woman. I put on my Clark's sandals this morning to drive to get some food. I noticed my sandals did not feel right but thought it might be my feet. When I got back in my car I noticed a large chunk of black "dirt" by the brake which turned out to be from my shoes. When I drove home I looked at my soles and found they were torn up and full of holes and large crevasses. I could have fallen very easily and shudder to think of injuries at my age!
I don't believe I had worn my shoes more than 6 or 10 times!
The complaint has been investigated and resolved to the customer’s satisfaction.
My Clarks shoes that I wore maybe 10 times.
5 pairs of my Clarks disintegrated, one pair last night while I was at an event, had to leave as I was leaving rubber rubble all over the floor. Clarks is the only shoe that seems to fit my feet which are wide at the top, so I don't know where to get shoes now.
I just had a pair do the same thing. Thought it was a fluke; guess not. Certain companies re-sole shoes free; it doesn't appear Clarks does this. I guess if their shoes commonly fall apart, it would get too expensive. Too bad; I used to be a fan.
All twelve pairs of Clarks I owned disintegrated within a year of eachother...so embarrassing! I called customer service and they accused me of improperly storing them in boxes. Whatever... I keep them in fabric hanging bags in a walk-in closet. They didn't even listen to my concerns. Pathetic.
this is my second pair of clark's that all of a sudden fell apart . these haven't been worn all that much . this morning something felt funny so i looked down and the whole soul had cracked in half. when i got home i looked at the other shoe and it was cracked in half also! i couldn't believe it.
My sister had the same thing happen while on vacation last weekend.
I had this happen to a pair of Clark’s I wore one time. I slipped them on in the car and when I walked into the house the left heel was leaking black rubber dirt all over my nice carpet And the right heel had a big crack starting the same mess