Citizens Bank review: Manager Elaina at Havertown citizens bank

I went in on 10-13-23 and it was my turn in the line and she waited on the customer who already had a teller waiting on him and said nothing and I asked how long she would be because she was very rude and should not have not taken me and just ignored me and started waiting on him and when inquired she said without looking at me she didnt know or cared and I heard debbie getting done with her customer and him leaving and I asked and called out her name before approaching her desk in the back not to get or miss my spot in the teller spot since she already skipped right over me and this is why no one stays there and leaves or whatever the case may be and info is given wrong; no one calls you back to make nice like her and I specifically had called her the other day and explnd to her that I had a death in my family and I d be in frid the 13th and she said she would help me and didnt! She is a horrible unfair person and despicable manager if that is her so called sad to say manager of whom represents citizens who always tells you about her ex fiancee crying and chattering and then wait took another customer and dodged me after I told her I was still waiting and had to return to work she then shut the door to the office on me and the man opened it the customer said please take her if she was waiting thats not fair said the customer and she said I dont care let her wait! I still do not have all the info I nee d and I and my husband are going to go elsewhere because of poor managegment on her part and the new tellers are incapable of the job do not understand and are as rude and arrogant as her.