Cider
reviews and complaints

As someone who loves to stay trendy and experiment with fashion, I recently explored Cider, a globally-minded fashion brand. My journey with Cider was a mix of highs and lows. While some items I purchased were of good quality and lived up to the hype, there were instances where the experience fell short. The customer service, though responsive, seemed to struggle with issues like order cancellations due to pricing errors and challenges with returns. Despite the trendy designs and reasonable prices, the overall experience left me feeling cautious about future purchases. However, the brand's commitment to sustainability through a pre-order model is commendable. If you decide to shop at Cider, be sure to carefully review sizing charts and policies to avoid any surprises. Fashion enthusiasts looking for unique pieces may find something special at Cider, but it's essential to approach each purchase with a discerning eye.

I shop with cider all the time! I can't be sure about the straight size section, but they have fantastic plus size options that look and feel very high quality. I do wish some of the straight size options came with more accessible sizing, but their selection is good nonetheless!

OMGosh I love Cider! I was a little bit skeptical about their products but glad I was wrong. The clothes are so cute, good quality, and affordable. Also, it was a fast delivery. They already shipped out my items a few days after I placed my order. I will definitely order some in the near future.

It's indeed rare to find good quality at affordable prices, and Cider has managed to provide both with their line of products. I have ordered clothing from them multiple times because they off unique styles that actually look better in person than on their advertisements. I will continue my love affair with them and I hope that you give them a try as well.

When it comes to shopping, we all have our go-to stores that we can't resist visiting over and over again. One such online store, which never fails to impress me with its clothing collection and customer service, is Cider (shopcider.com). Yes, the clothes on offer here are indeed fabulous, but that's not all that makes me eager to return to this online store time and time again.

Let's talk about their impressive customer service, which I believe is equally responsible for making Cider such a popular online shopping destination. As a seasoned online shopper, I know that having to deal with issues related to a purchase is sometimes inevitable. However, what sets Cider apart from other online retailers is that their customer service team is available round the clock, ready to assist shoppers like me with expert guidance and quick solutions.

Whenever I have faced any issue with my Cider order, I have always found their customer service team to be prompt in their response. Their swift replies, sometimes within minutes of sending them a query, and their ability to resolve any issue in a jiffy, are highly commendable. I have often marveled at their professionalism, which I feel is a true reflection of their focus on providing the best online shopping experience to their customers.

In conclusion, it's not just the awe-inspiring collection of clothes that Cider offers that has impressed me, but also their unwavering focus on customer satisfaction. I'm a big fan of their online store and have no qualms about recommending it to anyone looking for quality clothing and top-notch customer service. As someone who enjoys online shopping, I'm eagerly looking forward to my next purchase from Cider and can't wait to experience their exceptional service once again!

from CIDER!

Upon finding CIDER, I was immediately intrigued by their vast selection of unique and delicious ciders. I placed an order, eagerly anticipating the arrival of my items. However, I noticed that my order seemed to be taking an unusual amount of time to process. At that point, I decided to reach out to their customer service team via WhatsApp, hoping to find out what was causing the delay.

To my delight, I was met with an instant response from one of their friendly and knowledgeable representatives. The individual quickly assessed the situation and provided me with all the information I needed. I was informed that one of the items I had ordered was currently out of stock, and that the store was waiting to ship all of my items together. Without hesitation, the representative offered to split my shipment so that I could receive the rest of my order as soon as possible.

I was extremely impressed by the level of customer service provided by CIDER, which made me feel valued as a customer. Thanks to their exceptional customer service, I was able to receive my order in a timely manner and am eager to order from them again in the future.

Overall, my experience with CIDER was incredibly positive, and I would highly recommend their products to anyone looking for delicious and unique ciders. With their great selection, exceptional customer service, and commitment to quality, CIDER is a must-try for any cider lover!

When I first stumbled upon Cider's website, shopcider.com, I was immediately captivated by the beautiful dresses that were displayed. I decided to take the plunge and make a purchase, and I can honestly say that I couldn't be happier with the quality of the dress that I received.

Upon receiving my new dress, I was so impressed with the attention to detail and the overall quality of the garment. The fit was perfect, and the material felt luxurious against my skin. I felt like a million bucks wearing it!

After that experience, I decided to give Cider another chance and perused their site once again. This time, I was on the hunt for some cozy, warm clothes to update my wardrobe for the upcoming colder months. Once again, I was impressed with the selection and the unique style that Cider offers.

What's more, I was delighted with the packaging of my order. The delivery bags were strong and durable, and I even received some cute stickers that I gave to my daughter as a little surprise.

All in all, I can't wait to continue shopping with Cider in the future. The unique style and quality of their products are truly unparalleled, and I highly recommend them to anyone looking to stand out and create their own unique style. Thank you, Cider!

Cider (shopcider.com) is, without a doubt, the go-to store for those who seek unique and diverse clothing options to add to their wardrobe. The sheer variety of options available on the website is unmatched by any other store out there, making it an easy choice for anyone who wants to stand out from the crowd.

I, myself, have been shopping at Cider for quite some time and I have to say, I own a staggering 60-80% of the store's pantsuits. The impeccable quality, affordability, and speedy delivery of their products are some of the many reasons why I keep returning to the website time and time again.

Despite the amazing quality of clothes, there's one thing to keep in mind when purchasing from Cider - the washing instructions. I recently had one of my favorite Cider shirts fray after its first wash, and while this doesn't happen often, it's important to wash the clothes on the delicate cycle.

Overall, I'm beyond pleased with my experiences shopping at Cider. I'm grateful to have found such a reliable and unique store, and even more grateful that I can give my wardrobe the upgrade it deserves without breaking the bank. It's hard not to order from the website all the time, especially because of the exciting new options they always seem to have in stock. If you haven't checked out Cider yet, do yourself a favor and head over to their website - you won't regret it!

As an avid online shopper, I have to say that Cider has really impressed me with their exceptional customer service. Recently, I placed an order for a garment that I typically buy from them, only to realize later that the measurements for the garment weren't exactly what I expected. Normally, this would be a frustrating experience, but I decided to contact Cider anyway just to see if there were any options available to me.

To my surprise, the customer service representative I spoke with was incredibly helpful and went above and beyond to assist me with my issue. I explained my situation and asked if there was any way I could return the product without opening it, even though their store policy is typically final sale for store credit. The representative listened attentively and took the time to thoroughly explain how the situation could be resolved. She even went the extra mile by consulting with her superiors to ensure that I was provided the best possible outcome.

I can't express how grateful I am for their level of care and attention to detail. It's not often that you come across such a helpful and understanding customer service team, and as a result, I will continue shopping with Cider in the future. I highly recommend this app for anyone who enjoys online shopping and values excellent customer service. Thank you, Cider!

Overall, I have to say that I was very pleased with my experience shopping at Cider. I stumbled upon their online shop through Instagram and was impressed with the variety of trendy pieces that they offer. While some have speculated that they may be a drop shipping company, I can't say for certain, but I did notice that they have some unique pieces that I have never seen before.

Upon visiting their website, I found that it was quite cute and easy to navigate. One thing that I especially appreciated was the size chart that they provide, which includes both cm and inch measurements conveniently located on the same page. What I found particularly interesting was that Cider has shipping dates for each size of their items listed, which could be helpful for planning ahead if you need an item by a specific date.

As for the items that I purchased, I selected the Single Belt Tank Top in Black, the Spray on Smiley Face Jeans in Beige, and the Don't Look At Me Sweater Vest in Blue - all in size small. I was very pleased with the quality of each item when they arrived, and they all fit perfectly based on the measurements I had taken using the size chart on the website.

Shipping was reasonably priced given that I am an international customer, and I paid $7.99 for my order. However, if you are located in the US, you can enjoy free shipping on orders of $59 or more.

Overall, I must say that I was quite impressed with Cider and their offerings. I would definitely recommend checking this online shop out if you are looking for some trendy pieces to add to your wardrobe!

Recently, I had placed an order on Cider's website and unfortunately, my parcels never arrived. On contacting the delivery company, I was informed that they had attempted delivery at 13:30, however, I was present at my house at the time and no one had come by to make a delivery. To resolve the issue, I contacted Cider's customer service team to get an update on my missing order.

At first, they shared that the delivery guy must have passed on my package to one of my neighbours. However, I live in a city centre with several flats around me, so it was challenging to determine whom the package was delivered to. Furthermore, none of my neighbours admitted receiving the order and keeping it. Hence, it raised my concerns about the whereabouts of my item.

Despite trying to solve the issue with Cider's team for nearly two weeks without any resolution, my package is still missing, and I am yet to receive any support, either regarding a refund or a replacement package.

Although I understand that mistakes can happen, especially in companies' early stages, there should be flexibility in the resolution process. Additionally, as a customer, I was eagerly awaiting the arrival of my items and not just merely for the monetary value of the goods.

In conclusion, it's essential for companies to have reliable customer service to avoid losing customers' trust. I hope Cider can learn from this situation and take necessary measures to prevent such incidents from happening in the future.

When I first heard about Cider (shopcider.com), I was a bit skeptical, as it was an international company and I had never ordered from them before. However, I decided to take a chance and order a few items from their website that my daughter had put on her wish list. I was pleasantly surprised at the quality of their products and the overall experience of ordering from Cider.

Unlike some other companies I have ordered from in the past, Cider's clothing is true to size and the quality of their fabric is exceptional. I ordered a velvet dress in a beautiful blue color and it looks and feels exactly like velvet! Not only is it cozy and comfortable, but it's also stretchy and fits perfectly. I was delighted to discover that Cider's pictures and descriptions of their products are honest and consistent with the items I received.

I also ordered a belt with a celestial design that I plan to give as a Christmas gift. It is made of good-quality metal and has a really cool design. One downside is that Cider does not currently offer plus-size belts, but my daughter is an artist and can easily add some chains to fit around her belly.

Overall, I was very impressed with Cider's integrity and the quality of their products. I highly recommend them to anyone who is looking for unique and stylish clothing and accessories. Thank you, Cider, for providing such an excellent and trustworthy shopping experience - keep up the good work!

I recently had an experience with Cider (shopcider.com), which has left a sour taste in my mouth. I placed an order in November, and unfortunately, it never arrived. After contacting Cider, they claimed there was a delay and asked me to wait patiently. I did just that and contacted them again when my item was still missing. This time, they told me to chase Evri, the seller, even though it was their responsibility to do so. I tried reaching out to Evri, but there was no response.

As a frustrated customer, I reached out to Cider once more, and only then did "Rebecca" respond. However, I was disappointed to hear that they wouldn't refund me, even though they had no grounds to deny it. After all, I paid for an item that never arrived, and the shipping label was correct. There was no negligence on my part, yet apparently, the item was on its way back to Hong Kong.

To add insult to injury, Cider only offered me a 10% discount or credit vouchers, which didn't seem like a fair solution. I'm currently in a dispute with Cider, who is based outside the UK, which makes it challenging to pursue. I feel like they intentionally make it difficult for customers, hoping that they'll give up. As someone with severe anxiety, this experience has undoubtedly affected my mental health, and I do not recommend using Cider.

After reaching out once more via email, I received no response. It's frustrating when a company that claims to care about their customers' experience has such terrible customer service. I don't use social media, so I'm unable to message them there.

When Cider finally did respond, they claimed that they attempted delivery at my address, but I wasn't home. This was a blatant lie, as I am housebound due to agoraphobia and have CCTV to prove that no delivery was attempted. However, Cider chose to ignore this fact. Instead, they claim that it costs them money to return the package and want me to sympathize with them! It's an absolute joke, and I still haven't received a refund—utter a***holes.

It's incredibly frustrating when a company that claims to care about its customers fails to do so. Cider made it challenging for me, and they're still not communicating with me now. If you want to avoid wasting your time and money, I suggest steering clear of Cider.

As someone who frequents online shopping platforms, I have come across many admirable e-commerce stores, but Cider (shopcider.com) always had a special place in my heart. The store boasts an impressive range of adorably designed products that are fairly priced, and everything is crafted with eco-friendly packaging. To put it simply, I was in love with Cider and didn't hesitate to let them know.

However, my pleasant shopping experience started to take a downturn when I discovered their very brief 2-week refund policy. Unfortunately, I found myself past the refund deadline when I tried to return some items. To my disappointment, Cider declined to accept my returns, insisting that I was too late. I must admit, this was a devastating experience, considering the hundreds of dollars I spent on their products.

Despite feeling frustrated and displeased, I was pleased when Cider provided me with a modest store credit, which somewhat cushioned the blow. You can only imagine my surprise and disappointment when I realized that the store was not yet set up for product exchanges. All I wanted was to exchange two items for the correct sizes, but Cider rejected that option as well. They refused to process store credit refunds, meaning I had to pay the full price for the exchange.

As a loyal customer, I thought I would have received better treatment, yet Cider told me that I should have been more considerate about the product sizes before purchasing. This response was completely irrational and effaced all the good things I thought of the store. I urged the store to make an exception, but they remained indifferent, ignoring my plea to connect me to a supervisor.

In the end, I had no other option but to find alternatives shopping destinations that demonstrated an appreciation for their customers. Although Cider boasts of trendy styles, their customer service lacks basic principles and support. To sacrifice a customer for the sake of tight policies is unacceptable. I find it hard to recommend Cider to anyone, given the quagmire I had to go through to return or exchange goods. In short, the process is not worth the time or effort. Look elsewhere for better customer satisfaction.

I recently made a purchase from Cider (shopcider.com), and I was left with a terrible experience. While I was excited to receive my products, I was disappointed when I checked my account balance and realized that I had been charged $68.85 instead of the $49.75 total I was expecting.

This discrepancy left me feeling cheated and scammed by the website and their payment processing system. While I do understand that mistakes can happen, I still feel frustrated that I had to go through the hassle of correcting this issue.

Furthermore, I was disappointed to see that there was no customer support available to assist me with my payment issue. Not only did the company take more money from me than they should have, but they were also not willing to provide any assistance in resolving the issue.

Overall, my experience with Cider (shopcider.com) was disappointing and frustrating. The lack of customer support and the erroneous charge left me feeling uneasy about making any future purchases with this website. I would advise others to be cautious when shopping on this website and ensure that they carefully check their payment statements for any discrepancies.

I had a terrible experience ordering from Cider (shopcider.com). Unfortunately, my package never arrived and this was after numerous attempts to contact their customer service team. I must have written over 100 emails, yet I still received nothing in return. Needless to say, I was extremely disappointed and frustrated with this situation.

As time went on, I waited in hopes of the package arriving, but 5 long months have passed since placing my order and I still have not received anything. It is incredibly upsetting to have paid for something that never arrived, and to have gone through the process of trying to get in touch with customer service only to be ignored.

The entire experience left me feeling disheartened and I cannot recommend Cider (shopcider.com) to anyone based on my experience. It is important for customers to feel valued and heard, and unfortunately this was not the case with my situation. I hope that in the future, this company can improve their customer service and ensure that all orders are properly fulfilled. Until then, I will not be ordering from them again.

Wow, I had such a terrible experience with Cider (shopcider.com). I found them to be a complete scam – their refund policy is absolutely horrible. And their customer service? Equally as terrible. Unfortunately, I will never be purchasing from them again.

It's really disappointing to come across a company that doesn't care about their customers. When investing our hard-earned money in a product or service, we deserve to have reasonable policies in place and helpful support when needed. It's troubling that Cider fails to provide either of these basic customer service standards.

It's also important to note that customer reviews are a key component of a company's reputation. In sharing my experience with others, I hope to save them from the same frustration and disappointment I experienced. I urge anyone considering a purchase from Cider (shopcider.com) to think twice and research other options with a more reputable track record.

Overall, it's a shame that Cider disappoints on multiple fronts. As consumers, we all deserve better when it comes to the products and services we choose to invest in.

I want to talk to you all today about a frustrating experience I had while trying to make a purchase on Shopcider.com. I ended up spending $90, which is a not-insubstantial amount of money, but unfortunately, my experience was pretty negative.

As soon as I'd placed my order, I realized that I couldn't find any tracking information for my package. I reached out to the company, but unfortunately, I didn't receive any response. At first, I tried to give them the benefit of the doubt - hey, sometimes websites are buggy and emails don't go through - but after several attempts at communication, I realized this was not a technical issue.

In fact, it very much felt like Shopcider.com was actively avoiding my attempts at outreach. I'm not sure what was going on - maybe my item was out of stock and they didn't want to admit it, or maybe their customer service team was just really swamped - but regardless, the lack of response definitely felt like a red flag.

Eventually, I realized that my only recourse was to escalate the issue. I filed a dispute through PayPal and hoped that would get the company's attention. Unfortunately, that didn't seem to do the trick. Even in the face of a formal complaint, Shopcider.com still refused to communicate with me or provide me with any information about my order.

All in all, I'm pretty disappointed with this experience. I can't speak to the quality of Shopcider's products, since I never actually received my package, but based on this experience alone, I wouldn't recommend them. If you're considering making a purchase through this site, I'd urge you to proceed with caution - and maybe look for other options while you're at it.

I recently had a frustrating experience with Cider (shopcider.com). Despite being a loyal customer who had previously enjoyed their clothing selection, my recent encounter with their customer support team has left me feeling disappointed and out of pocket. After ordering a package, unfortunately, it went missing in transit, and I found myself in a position of needing to contact Cider's customer service team for assistance.

Unfortunately, I was extremely disappointed with the level of service I received from them. I reached out to them five times, hoping to receive help with tracking down my missing package. Each time, however, I was met with an unsatisfactory response and no genuine effort to help me. This experience has left me feeling frustrated and let down by a company that I previously enjoyed doing business with.

Not only did I lose out on the money I spent on the clothes I never received, but I also wasted a considerable amount of my time and energy trying to resolve the issue with their support team. It's disappointing that what started as a positive experience with Cider ended up leaving such a bad taste in my mouth, and it's something that I can't overlook.

In summary, while I have had a favorable experience with Cider in the past, this recent encounter has made me hesitant to shop with them again in the future. Good customer service is critical, and unfortunately, Cider's team failed to deliver when it mattered most.

As a consumer, I recently made a purchase on shopcider.com and unfortunately, I was extremely disappointed with the quality of the product. Additionally, their return policy left much to be desired. I couldn't help but compare the experience to that of shopping on Amazon, where items can be easily delivered and returned at no additional cost. It left me questioning why I would choose to do business with a company that can't provide comparable standards for their customers.

I understand that businesses have different ways of operating, but in my opinion, shopcider.com falls short in providing a satisfactory consumer experience. Furthermore, their subpar quality and lack of easy returns only contributes to my frustration. I am honestly left wishing that they would exit the market entirely.

Overall, I highly recommend that consumers take their business elsewhere in search of a more reliable and customer-oriented shopping experience.

When it comes to online shopping, we always expect a smooth and seamless experience. Unfortunately, my experience with Cider (shopcider.com) has been anything but that. I recently ordered a bikini from their website and was eagerly waiting for it to arrive. However, when it did, I was utterly disappointed to find that they had sent me the wrong size. I had ordered a size S bikini, but instead received a size S top and size L bottom. This was a major inconvenience and made me question the quality of their service.

Moreover, when I tried to get in touch with their customer support, I found them to be unresponsive and unhelpful. It only added to my frustration and disappointment. The worst part? They expected me to pay extra if I wanted to receive the correct item. This is not just bad service, but it's also unfair to their customers.

Overall, I would strongly advise against ordering from Cider (shopcider.com). They have clearly not lived up to the expectations of their customers and have left me feeling incredibly dissatisfied with my experience. It's a shame because I was really looking forward to wearing that bikini!

I had high hopes for my first purchase from Cider, an online retailer specializing in cider products, but unfortunately, my experience was far from positive. Despite being listed as delivered, I never received my $149.60 order. When I attempted to communicate my concerns with the company, I found their customer service to be extremely difficult to reach and unhelpful. It was disheartening to receive what appeared to be computer-generated responses that showed no regard for the frustration and inconvenience I was experiencing.

As a customer, I expect to be treated with respect and care, especially when I am spending a significant amount of money on a purchase. Unfortunately, Cider failed to meet even the most basic standards of customer service. It's clear that their delivery process and communication with customers needs significant improvement in order to ensure that future customers do not experience the same issues that I did.

Overall, my experience with Cider was extremely disappointing, and I would not recommend this retailer to others. I hope that they take their customer service seriously and work to improve their processes in the future. Until then, I'll be taking my business elsewhere.