Canada Pharmacy
reviews and complaints

At Canada Pharmacy, you'll find a wide range of prescription and over-the-counter drugs at discounted prices. With exceptional customer service and a focus on patient health and safety, this certified pharmacy has been serving satisfied customers since 2001. Customers appreciate the quick and easy-to-use website, along with the reliable transactions and secure SSL encryption. While some reviews mention delays during peak seasons, the pharmacy's commitment to customer care shines through with extra shipments and helpful service. Overall, Canada Pharmacy is a trusted choice for those seeking quality medications at affordable prices.

For 11 months i have received 15-29 emails per day from these people... i have never once requested anything from these people... i ignored and deleted them, and i immediately received twice as many... i "unsubscribed"... to which i immediately received three times the amount... i then sent them emails asking them to stop, i was not interested, to which i received twice as many again... for the last 4 days i have received 23, 28, 18, and 32, repectively... this is blanant, deliberate harassment... what do i have to do to get through to these poor excuses for human beings? I am soooo fed up with my email jammed full of this crap every single day... nothing gets through to them... they are irresponsible, unethical and blanantly harassing... who else gets harassed by these jerks?...

I recently had a very unsatisfactory, disturbing transaction with a company that does business at www.canadapharmacy.com. That may be the formal name of the company, or maybe not. The formal name of this company is not clear.

Here are the *major* problems I had with this company. I am omitting the minor ones.

1. I ordered a blood pressure medication called Benicar, made by Sanyo. The company shipped me a medicine with the same generic name (olmesartan medoximil), but made by Pfizer.

I complained about not being given Benicar. The explanation I received from CanadaPharmacy for why it shipped a product I did not order, made no sense.

I was told that CanadaPharmacy.com is not allowed to ship Benicar. Yet another Canadian pharmacy told me that it would ship me Benicar, made by Sanyo, if that was that I ordered.

2. I was billed as soon as CanadaPharmacy received my order, even tho it claimed it had not received the actual RX from my doc. (I had mailed my order, and the RX, in the same envelope.) Yet the product was not shipped until 2 weeks later, and I did not receive it for another 3 1/2 weeks.

3. CanadaPharmacy apparently does not have the ability to trace its own shipments! I was told there would be a delay because some agency of the US gov't was inspecting meds packages shipped from Canada. Yet this package was shipped from England. That was why there was a delay, not because of any inspection of meds packages.

4. The company maintains a postal address in Washington state. I mailed my RX from a neighboring state, but after 10 days Canadapharmacy insisted it had not yet received the RX. It then took more than a week for CanadaPharmacy to contact my doc's office and ascertain that my doc did in fact write this RX for me.

5. CanadaPharmacy was totally unresponsive to my emails (? perhaps because it does not want to document anything in writing?) Its phone is apparently answered around the clock.

6. Here is something that in retrospect probably should have been a red flag: I was unable to determine any canadian postal address for the company.

Altho in the past I had a successful transaction with this company, this transaction stands out as the worst one I have ever had with any mail-order or web-based business.