Superior Propane reviews and complaints 1
View all 28 complaintsSuperior Propane - Getting reimbursed after having my propane tanks removed 2 months ago
Initially they were supposed to remove our 2 propane tanks in the fall of 2020 but it got rescheduled 4 times. On the 4th time which was June 4th they finally showed up and removed them. After many calls later they kept changing our bill amount and then finally agreed to send us our reimbursement. We are still waiting for that payment to arrive over a month later. The amount first quoted us was apparently incorrect because they used current prices instead of the prices from when the tanks were filled. Also, they agreed to give us $25 extra since they had rescheduled so many times and now they had to go through my bushes to get them out. If they would have come when originally scheduled this would not have been an issue. I am getting frustrated as they expect their money asap, but when it comes to giving it to us they take their time. My Superior Propane account number is 3604932.
Desired outcome: my reimbursement
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