1. (0 minutes ago)
HP printers (HP Redemption Cell)
Not giving promotion free gift!

2. (0 minutes ago)
InterVoip.com
Fraud and scam

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Unauthorized access to my account!

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Order not delivered

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Take your money and run away

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$2500 gift card survey!

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Never came back to finish the job!

4. Dr. Sydney Coleman (565)
Buyer beware!

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Signed up for service I never received and did not want or need!

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Virgin Mobile USA Complaints


Virgin Mobile USA
Posted: 2007-10-19 by Christine G [send email]
Virgin Mobile USA - customer service is a joke! Complaint Rating: I recently purchased a Slider Sonic from Virgin Mobile. The following is the email correspondence. This would be laughable if it wasn't so common. Original mail sent by me to VM: I recently purchased the Kyocera Slider Sonic for my son's b-day (today)....
Comments	United States	Telecommunications


Virgin Mobile USA - Illinois, Cicero
Posted: 2008-09-18 by ANETA [send email]
bad customer service Complaint Rating: they turned my phone off because they could not charge my account extra money i did not owe them. they are con artist. never use virginmobile phone service....
Comments	United States	Unauthorized Mobile Charges


Virgin Mobile USA
Posted: 2008-10-06 by Ann Kramer [send email]
Bad service Complaint Rating: I have had a Keocera K9 for years. About three or so monthes ago I decided to buy a newer model and update my phone. I bought an LG Flare, because I had no problems with Virgin Mobile before. First I tried to activate the phone and it would not work. I was told by customer service to call during...
Comments	United States	Telecommunications


Virgin Mobile USA
Posted: 2008-08-04 by Tim Repole [send email]
Unauthorized use of debit card to activate monthly plan Complaint Rating: They activated my monthly plan for august via my debit card without my consent....
Comments	United States	Telecommunications


Virgin Mobile USA - Virginia
Posted: 2008-07-01 by lisa quintero [send email]
Lack of response to my account Complaint Rating: i lost my cell phone on 6/21/08 called to suspend account 6/22/08 at that time ordered a replacement phone paid the shipping charges off of my cash balance..the incompetent non-english speaking associate put the wrong zip code in for my address... thus suspending my order... upon seeing my cash...
Comments	United States	Telecommunications


Virgin Mobile USA - Delaware, Seaford
Posted: 2008-05-16 by Ruth Malti [send email]
Charged twice for 3 month plan of $20.00! Complaint Rating: I purchased a Virgin Mobile cell phone and called to activate my service. The phone I had did not work and had to take it back to the store. Called to activate my new phone and they could not find my record so they started a new one. Now they have charged me twice for the same month and I called...
Comments	United States	Unauthorized Charges


Virgin Mobile USA - California
Posted: 2007-12-16 by Jerry Mikos [send email]
Not able to cancel order! Complaint Rating: Placed on Web order on 12/01/07, received an auto-reply email stating order would ship within 1-2 business days, which was strange as web stated 3-5 days since I used free shipping option. Called after 2 days, first person told me that because of how I ordered (free shipping). That delivery...
Comments	United States	Telecommunications


Virgin Mobile USA
Posted: 2006-11-08 by Gloria [send email]
Thanks for nothing! Complaint Rating: My husband and I had our services terminated even though we were not due to top up on our accounts until 11/21/06. After calling the company's so-called "expert advisors", they can't seem to agree on our previous top up dates. One person says May 2006 and another says June...
Comments	United States	Telecommunications