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4.3 347 Reviews

UpWork Complaints Summary

13 Resolved
53 Unresolved
Our verdict: When using services from UpWork with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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7:38 am EDT
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UpWork Upwork, a COVID haven!

If it wasn't from Upwork, I certainly would have been homeless by now.

With the whole world now resorting to online alternatives for their usual go-to places to get stuff done, Upwork was already far ahead of anyone in this business with the quality and reliability of the services they offer to their clients as well as freelancers. I think of Upwork as being one of the best 'employment broker' out there, having a solid customer base with a proven history of positive long-term client relationships. I have been on Upwork on a daily basis for almost a month now and have already had more than 15 successful proposals and over 10 contracts. By working with clients from all over the world looking for skilled and professional people, Upwork has been constantly working 24/7 on linking those clients with freelancers that would suit their needs best.

At the end of the day, I believe that it is clear to everyone that it is in Upwork's interest to look after everyone relying on their platform and services to earn a bit of money, be it their clients, the freelancers, or even themselves. As long as all of our goals are aligned, I can't think of any reason for which I would give them anything less than a 5-star rating.

To Upwork: Keep up the great work, keep growing and keep improving the design and ease of use of this golden platform of yours!

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7:37 am EDT
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UpWork Success on Upwork Comes With Knowing If You're A Good Fit For a Project

I have been a freelance writer on Upwork for over 4 years now and have honestly been very lucky. Within the first month of looking on the platform (back in 2016, much has changed since then), I found a steady client to work with and the work helped me support my medical recovery at the time. Now, I'm able to work from anywhere in the world and work with clients from all over the world!

There are obviously downsides to every platform (particularly concerning % fees), and you have to be smart about what clients you accept and to vet projects the best you can. I've had a few unpleasant clients, but I have always chosen to have their best interest in mind, including if the project should come to a close.

I've enjoyed the perks of my hard labor (and over 37 jobs over the past 4 years), as now I've been able to hold my status as a top-rated freelancer for a long time. With that status, great clients find me and I rarely have to use connects for a new job proposal.

I personally think the key to success on this platform is to trust your gut on whether a client is a good fit for you. I've been asked to join projects that just didn't feel right, and those were always the ones that didn't go well. Upwork is great as a platform if you're building up your portfolio, or looking for a way to work from home. I continue to recommend it to friends, and they've also been successful on the platform!

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6:45 am EDT
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UpWork 50 STARS for Upwork's Service, Security and My Success!

To the self-entitled reviewers who can't read or follow the necessary policies that is required of any successful business or community of legitimate members: "Read & comply the instructions. Contact UW Support (anytime) if you have a legit problem. Otherwise, don't embarrass yourself with egocentric rants."

I've been writing professionally for more than 40 years, I have a dozen external, longstanding clients.and joined Upwork about 5 years ago. I've subscribed to no less than 9 other online platforms over the past 10 years. One by one, I have canceled all but Upwork. I long ago realized that I was wasting my time with any but UW.

Some of my projects require subcontracting services such as graphic arts, technology or other computer geek-type stuff. Maintaining both a freelancer & client accounts, being somewhat techno-stoopid, I can rely the company's focus on providing a human Support staff (available 24/7/365) & constant monitoring/anticipation of trolls/hackers/scammers, I can in turn provide one-stop service & to my clients.

Upwork's business model is why it is the most successful (among so few) publicly-traded freelancer companies. Its focus on service, security & protection of both freelancers & clients from the wannabe's & whiners is why I can have a 100% rating (and make a couple of bucks).

"Read & comply the instructions. Contact UW Support (anytime) if you have a legit problem. Otherwise, don't embarrass yourself with egocentric rants."

Mike S.

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Is UpWork legit?

Our verdict: Complaints Board's thorough examination reveals UpWork as a legitimate entity with notable strengths. Despite a 19% resolution rate on customer complaints, which invites a closer look, UpWork stands out for its commitment to quality and security. Clients considering UpWork should delve into its customer service record to gauge compatibility with their expectations.

UpWork earns 91% level of Trustworthiness

Perfect Trust Endorsement: UpWork achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for UpWork. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

UpWork has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for upwork.com can be seen as a positive aspect for UpWork as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of UpWork's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Upwork.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up UpWork and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While UpWork has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 19% of 66 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • UpWork protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  1. Pros
    1. Vast Talent Pool: Access to millions of freelancers.
    2. Diverse Skill Sets: Wide range of professional services.
    3. Robust Filtering: Easy to find specific expertise.
    4. Secure Payments: Escrow system protects funds.
    5. Project Management Tools: Streamlined workflow platform.
  1. Cons
    1. High service fees for freelancers
    2. Intense competition among freelancers
    3. Limited client control over project execution
    4. Potential for inconsistent project flow
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UpWork Upwork Does a Lot of Things Right

As a freelance editor, proofreader, and voice over artist, it would be difficult for me to find work without my own website. Upwork provides a platform for people and businesses which need the services of all sorts of freelancers, from website designers and graphic artists to proofreaders and editors like myself. Other categories of work include writing, project managing, translation, customer support, design, marketing, cinematography, programming, and these are literally just a few drops in the bucket of work available. For better or worse, the U.S. is to a large extent a "gig economy," and Upwork provides a well run, responsible, and supportive virtual environment which brings employers and workers together for their mutual benefit. Moreover, Upwork provides seminars and administrative support for its workers, and price and payment guarantees for clients and workers.

Other helpful features include video calls, messaging that allows for transfers of multiple files up to 95 MB in size, spreadsheets of clients and earnings, and verification of work hours through a Time Tracker feature. I once worked with a client in Israel who was particularly fastidious, and we talked via Upwork's video platform for over two hours! So there's a lot of opportunity for exciting adventures on Upwork's platform as well.

For anyone wanting to find reliable, talented workers to help with a project of any sort--or for anyone wanting to start a career or "side hustle" to supplement income, or try his or her hand at a new talent--I recommend using the numerous services and opportunities that Upwork offers.

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UpWork Where You Get to Earn from Doing What you Love & with utmost Convenience

Once your profile has been approved, dive in and begin applying for the jobs you are confident you can handle. Like in any other business, you need to be consistent in communicating with your clients.

As a beginner, expect to send in a number of applications before you can clinch a job, because clients, like other business people, seek to work with contractors/freelancers who have been tried before.

Gladly, Upwork has a system that displays how you have fared with different clients. So, once you have built a favorable profile history, probably over some months, the going gets easier, and soon you may even find yourself being invited for jobs you did not apply for; because the clients consider you a great fit.

As long as you are diligent and honest with your clients, you'll be able to build great working relationships with clients from all over the world. I've personally had wonderful experiences working with individuals and businesses from the US, UK, Netherlands, Canada, Kenya, Ukraine, Australia, and other regions.

Remember: Any business place has its share of unscrupulous participants. You need to read a lot of the material the platform provides regarding how to avoid being scammed. And when your sixth sense sends you an alarm, share your doubts on the community forum, where the 'old guards' can advise you accordingly.

Finally, whatever skill you are paid for in the conventional/brick&mortar world, you can find a client willing to pay for it on Upwork. So I say - it's worth joining & getting to choose from thousands of clients online, especially because the payment system is secure.

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UpWork Amazing platform for best incomes for Central Africa resident!

I started on Odesk now Upwork in 2014, helping my brothers in their website descriptions in french. Then they trained me how to do SEO tasks. Add links, submit websites in directories... Ater this I wrote some articles for them.

Then I created my own profile. After my second degree at the University, I was unable to find a real job in my country or the rare ones were not well paid, unser 200 USD/monh!

After some 12 months courses in Birtish Centre, I tried my chance in French translation, then Webinterpet, from Philipines, an a translation agency gave be my big deal, I was paid 400 USD/week! In Africa, it is enough to live well.

Since then, I have done more and more courses in English, writing and passing some exams such as IELTS.
Today, my average income in upwork since 2015 is estimated waouh USD.

But to be honest, sometime I passed 3 motnhs withut a good job, or witouth a real job.

Sometime I faced non recommended clients, those who pay with the lowest rate, as I did not have any job at that moment, I accepted; sometimes clients take the work delivred in a hurry with tight deaines and go withouth pay, you have to wait untile 14 days to be paid by the upwork platform itself.

But hapilly, you have best clients, to there is always a joy to work with them: Medschenker, Tuxcare, WebInterpret, Labster, Gapminder who pay well and you can live happily with this here, in Central Africa without travelling to abroad!

My areas are: real estate, IT, health, marketing, gas and oil...

Upwork is amazing, you dont need to travel, you learn something new every day fromyour clients and their varius projects, areas and subjects on which you work on. Odesk helped me to open my mind, to learn more, to overincrease my income and to help other!

Thanks

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UpWork I urgently need Upwork account

I hope you read this doc till the end.

Hi! How are you?
I just wanted to discuss my business idea for both of us.
I'm never a faker or a cheater and I am really serious.
I am a full-stack web developer with good experience of 7+ years.
I want to work on a Upwork.com site.
I have worked at Upwork.com before and my Upwork account was closed for some reason a few days ago.
Upwork.com prefers European and American freelancers and they are well treated. (in the price of their works)
So I need a European or American account to get more money.(Other nationality maybe possible)
If I don't pay you, you can close the account any time, because you will have all access and the profile image is yours.
In this case, it will be a great lost to me. So there is no need to worry about the payment.
If you are interested in me, please contact me through Skype.
We can discuss more detail.
If you dislike mine, please don't be angry with me.
Business is business! But I want you.
To think once more. Believe me.
If you agree, I should work on your pc using anydesk or teamviewer because of my location.
***
On your PC remotely, I ONLY use your computer for searching jobs on upwork.
I won't access/use any of your data on your computer but just need to access Upwork.com and work there only.
After I get hired, on my PC I will work on a project.
If I login to Upwork on my pc, the account will be closed soon. So, I need to work on your pc.
***
Eventually you will get money earned. You can choose one of 2 kinds of payments
? 10 % of my monthly income.(I can earn 3000$ after two months)
? 100$ per month.

My skype id:
Live:. Cid. 60f655b74ac5ada8 (username: ladyhand)

Thanks for reading.

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UpWork Legitimate Internet Income

With the very challenging economic climate, the un-availability of suitable jobs and the challenges of commuting to work if you are employed, more and more persons are seeking work at home opportunities, this is a well known fact. As a result of this there are many scammers out there who would stop at nothing to fleece on the innocent who are seeking legitimate work at home opportunities, jobs to do on the internet, at home.

I personally have known of individuals who are actually allowing others to pay them money just to give them one or two of these legitimate sites. I am one such person. I actually paid $JA10,000 just for someone to show me one of these sites and navigate me through it, this I could have done myself if only I knew of the website.

I spent many hours, days, months and money seeking legitimate Internet Income opportunities, at one point I almost gave up because it is not a very easy task. It takes a lot of time, effort and energy to search websites to locate legitimate work at home income. I only discontinued my search when I learnt about upwork.com.

It is a Website where you can find Freelancers to do any jobs you want done. These jobs can be done at any time, anywhere. Whereever you are in the world you can be registered on upwork to find available jobs that suits your profile, whether it's Data Entry, Typing, Executive Assistant jobs, Website building, Transcribing, you name it, it's there on upwork. If you want somone to do your job for you or you want to do a job for someone, the site is for all.

I have registered on the site, I am now employed full time so I do not get the chance yet to really actively seek a job, I will soon but I know of invividuals who are making a comfortable income on this site. I will not tell anyone they will get rich if they register on this site but I can tell you if your profile is attractive and you spend quality time reviewing and working this site you will have success.

So all those who are asking you for money to register on a website or to get an application from them that will help you to make thousands per day or week, I say thats an hoax, beware of those sites. Legitimate websites are usually free to sign up and they do not promise anything that sounds too good to be true. You have to work hard on upwork to accomplish your desired goal, that is of making a satisfactory income.IF IT SOUNDS TOO GOOD TO BE TRUE IT IS NOT TRUE.

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UpWork Upwork is Abuse and Fraud Company for Client

Actually i don't like share my issue to others, but this exception since it can ruin someone life and i hope i can protect other clients from Upwrok.

I used Upwork and lost $1150 + arbitrary cost $300 so total i lost by abuse and fraud of Upwork is $1450 and waste 3 months time.
It started when I post a job with detail description by Fixed Price
You can see the job desc on this link https://fileholic.com/share/Upwork-job-desc.png

As you see it show $1000 at the beginning but after Frelancer ask more, we agreed on $1150, with bold point it need work on Framework React/Angular for frontend.

Upwork has a great support during the progress and i don't have any bad impression about them.
Upwork also recommend a Freelancer to me (he is High Rate Freelancer with Good Reputation) and after Freelancer agreed, he start work on it and i already paid to Upwork $1150.

2 weeks later, He show me the sample via link to see the admin page and front page style, but he not work on it via Framework for frontend like we agreed before, so i ask he to not waste time anymore and do like we agreed with framework Frontend via React.

After 3 months later, he promised that he will deliver the same design frontend and admin like file that i already send to him 2 months before, but after i wait 2 months he show link the same page and same admin page like when he show on the first time without React.

So i felt i just fraud by this Freelancer, he not do any progress since 2 months ago, he just smart to explain but no work at all, also the fact that he never send any files to me that make me decide to stop waste my time with this Freelancer and plan to try find other freelancer that far better rather this one.

So i ask to Upwork how can i end of this with this Freelancer, and i already explain my issue to Upwork, and they said "according to TOS etc" i must click cancel from job page, and it can't done without confirm from Freelancer side, i really surprise with this funny rule, if Freelancer already send the files or do the work close with the requirement that will make more sense that Freelancer has rights to confirm my dispute, but this one, he never send me any files and never do the work closely with my requirements.

So Upwork not give me any choice to waiting confirmation from Freelancer, and like i thought 100% is correct that freelancer refuse to it and demand payment 50% from agreement, and it shocked me that this Freelancer use his chance to against my dispute and demand payment for nothing.

I reject it and explain i offer this job as Fixed Price mean i only able to pay that i want based on my description.
Do you want pay something that you already describe but you get nothing or see the item is not closely with you want?
So i ask Upwork as middle man / protection as side who held my money from fraud Freelancer like him, and again i shocked that Upwork state they not able to as middle man and there is other party that able to make decision on each issue on Upwork platform, and that party is not even you aware, that party is Arbitrary.

When you have issue with bad Freelancer and want to help to solve your issue, you must pay $300 more for fee Arbitrary, again, i felt Upwork abuse and fraud me since they only want my money but dont want take any responsibility if there is bad Freelancer or bad Client on they Platform.

So I pay Arbitrary and finally Arbitrary decide to pay Freelancer 100%, shocked by this Arbitrary decison, and i want to ask to Arbitrary what is the reason i must pay 100% to Freelancer and they have rule to not have to explain everything to anyone.

So here i am, Fraud and Abuse on the first time with famous platform Freelancer like Upwork, before this i never get this experience with other Freelancer marketplace because other is responsible and they will do action directly for Bad Freelancer and Bad Client so as long you stay good and clear, you will be safe, but not on Upwork.

I want make a point or advice from my experienced and you must knew this before you use Upwork:

1) Upwork not responsible with your money as client, from any issue you experience from job or from any Freelancer.
They only want your money, once you pay to Upwork, you no longer has rights and Upwork doesn't care if you get fraud by Freelancer.

2) Upwork will not give you any support/help and he will throw your issue to other party that completely outside of between you and Upwork, and remember, Arbitrary fee is $300 upfront.
This Arbitrary also doesn't care with your money and you must explain all things from beginning to them, and they can make any decision they like, and they don't have responsibility with their decisions (It's like dreaming job when you can do anything and you don't need do responsible with your action).

3) Upwork Community and Support is not a support, it build from them to build image they have great platform and support (which they are not), you will not get any help or proper support like on other Platform Freelancer Marketplace.

4) Rather you risk your precious money to Upwork, you better use on other Platform that want to take responsibility as middle man between Client and Freelancer and will not lap their hands to other party plus you not need to pay more for other party like Upwork.

While this is the rights of Upwork to lap their hands from any issue inside their platform, we as client especially need careful with their TOS, better you use other like Fverr or other like Freelancer.com

This Upwork or former is Elance (probably one of the reason they change brand is to avoid bad testimonial and try to rebrand new to give customers better company but, they really worse)

No files, no work you get and you lost $1450, that happen on Upwork for real.
After Freelancer win, he contact me by skype for laugh and mock me and it just give my day more worse.

Be Careful Guys.

Last One:
For Proof that i'm not boast, here is the more proof that you might interest to check
https://fileholic.com/share/Decision-Arbitrary.png (this the proof Arbitrary that win the Freelancer)
https://fileholic.com/share/Upwork-denied-responsible.png (this the One of the proof Upwork don't want responsible with your case even it happen on their platform)

Probably after this some Upwork team will try to defend their rights by TOS and blame that Arbitrary decision is final decision that everyone should accept, even the fact freelancer do fraud is the winner.
Also If you a Freelancer you can get free money like this Freelancer by abuse TOS Upwork, like you just need show link to your client that which seems to show you are already working, no need send any files, you can also can use any link you found from google, and make your client upset, and once your client dispute, challenge him, and prepare win on Arbitrary level for free money (some good Freelancer will not do this, but this method will use by bad freelancer person, and on the end, Client must pay that when they got trap)

I hope i already give you a point and warn you before you got "trap" on Upwork.
Seriously, use other freelancer marketplace, there are a lot alternative out there.

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10:59 pm EDT
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UpWork Client chargebacks and theft of services

Time and time again services have been performed on behalf of a client. The work is then submitted to be paid according to their terms of service ( Restricts so much to ensure their control). The clients multiple times have disputed that the work was never done.

When the dispute arises their "customer support mediation" teams is to assist. They do not say nor mediate anything. They only go through the process and side with the client facilitating their return of funds and they have received free work

There have been many freelancers that have had this same issue with the site.

Desired outcome: Lost wages from the theft they aide the clints in committing

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UpWork - Website Problems

Re: UPWORK Not!. Q: Is UPWORK profitable?. A: No, UPWORK is not profitable. In 2022, UPWORK'S net losses were a sad $89.9 million.. In a time when you should be making money — and you’re not — it’s time to rethink the business model.. FYI: It’s no wonder UPWORK is a failing company. The website needs work — but UPWORK doesn’t take to kindly to...

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UpWork Upwork Review: Misunderstandings and Misrepresentations of the Largest Freelance Marketplace Ecosystem

I've been using Upwork (formerly known as Odesk and Elance) since 2007, both as a customer looking to get work done and as a service provider (freelance and agency). Over the years, I've completed over 800 jobs using Upwork, with some being direct clients and others using agency accounts. Upwork is often misunderstood and misrepresented, which is a shame because it has the largest freelance marketplace ecosystem.

One of the biggest misunderstandings about Upwork is that customers assume they can connect with experts and pay only a fraction of the cost. However, when they realize that native experts are not cheap, they often hire people from other countries who can match their price. This assumption often leads to frustration mid-way through the project, resulting in a not-so-nice deliverable or a failure. Additionally, some customers refuse to believe that "what you pay for is what you get," and try to force their legal rights, policies, and terms, which still wouldn't get their job done.

Upwork is a third party that connects two parties, has escrow, and optionally takes additional facilitation of disputes and arbitration. It does not guarantee terms or enter into agreements between clients and vendors.

Upwork is also misrepresented in many ways. For example, its fee is not actually 20% for freelancers, but Upwork makes it appear as if they are stealing. Additionally, they have an option for clients to pick from a monthly subscription/flat fee, but do not explain what it is for. Upwork does not promote a thorough education on what it would charge freelancers/vendors/clients in doing business directly/locally or getting into a full-time hiring position as opposed to getting a freelance hired.

Clients also often misrepresent Upwork when they need help in hiring. Upwork uses catch-phrases that they will help in getting their work done, which is not always the case. Upwork also assumes that their terms and policies or Help Center section is the place for people to know what it is all about, which is absurd.

Despite these misunderstandings and misrepresentations, Upwork has been a great platform for me and has contributed to my growth. On Upwork, there are people like me offering services while ensuring that customers are educated about the platform. Upwork is the best platform for people looking to get quality work done, and it cannot be matched with Fiver/Freelancer and others because when clients are looking for exceptional work rather than just quality work, only Upwork has such exceptional vendors that can produce such work.

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UpWork Upwork Review: Hit or Miss Quality, Ripped Off by Freelancers, and Frustrating Experience

I've had my fair share of experiences with Upwork and let me tell you, it's not all sunshine and rainbows. Sure, you can find a freelancer for almost anything you need, but finding a reliable and consistent one is like finding a needle in a haystack. I've hired so many people, only to have them disappear a few months later. It's frustrating to say the least.

Upwork and Elance may talk a big game, but they don't always deliver. I was once ripped off by a freelancer for $800. I'm not a programmer, so I didn't realize the code wasn't right until months later when I was trying to fill the database. I tried to get Upwork to do something about it, but they didn't. They even kept the freelancer on their platform. And to add insult to injury, they wouldn't let me update my 5-star review for the freelancer.

The quality of freelancers on Upwork is hit or miss. If you're running a business and need results, you may not find what you're looking for on the platform. Most of the freelancers aren't qualified for real-world jobs, which is why they're on Upwork in the first place. And don't even get me started on their attitudes.

Don't believe everything you see on their profiles either. I've caught too many fake samples. They claim they wrote something, but it's actually a copy. And when you hire them, what they deliver is nowhere near the quality level of their samples.

Web developers and SEO experts are some of the worst offenders. They may keep you busy and hopeful for a while, but they often can't deliver results. For example, if you hire a copywriter for a direct mail project, you may like the copy, but it won't sell. Copywriters on Upwork don't understand branding and idea. And SEO may improve your ranking, but it's likely on keywords no one searches for. And there's a good chance your pages will be blocked by Google for using cheating techniques.

Web development is a whole other story. They may make it halfway, but then you'll need to fix the code or start over completely. The website will be slow, and they'll keep charging you for "extra work" that should have been done in the first place. It's like having a car that needs body work and paint work. They'll do the paint job first, then tell you that you need body work. After the body work, they'll say you need another paint job. By the time you're done, you'll realize your car isn't even drivable. And some of the freelancers are just plain evil and will deceive you.

The worst part is, after all of this, you'll still hear marketing talk from Upwork and Elance. You can't take anyone to court, and you can't make the freelancers fix their bad work.

And to top it all off, the prices aren't even that low anymore. You can hire a local, trustworthy person or company for 10-30% more and avoid all the headaches.

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UpWork Upwork: A Platform That Supports Fraudulent Businesses and Fails to Protect Customers

Upwork is a platform that has been widely criticized for allowing fraudulent freelancers to post their services. This has been reported in multiple web articles, yelp reviews, and complaints on the better business bureau website, among other platforms. Unlike Facebook, which is trying to remove fake accounts, harmful content, and misinformation, Upwork not only refuses to reprimand and eliminate fraudulent businesses on their platform, but they also create an environment that supports such frauds.

Upwork's customer service team is not helpful and attempts to end and undermine complaints in order to facilitate continued service from their fraudulent vendors. They instruct their customer service team to facilitate toxic interactions with customers that complain, and they involve themselves in transactional payments by customers' banks to prevent customers' banks from reversing charges for fraudulent business. Upwork allows fraudulent businesses that have been on their platform for a number of months to expunge reviews critical of the vendors' service. As a result, fraudulent businesses flourish, unsuspecting new customers continue to pay fraudulent companies, and Upwork gains the associated fees.

One can only imagine why a company such as Upwork would want fraudulent businesses to flourish on their platform. An observation of Upwork's payment scheme eliminates any further imagination. The greater the amount of fraudulent business on their platform that remains unaccounted for, the greater the revenue for Upwork. Importantly, it is the fact that the fraudulent business is unaccounted for that permits greater revenue for Upwork.

Similar to the experience of many of the reviewers here and elsewhere, I was the victim of a fraud on Upwork. The Upwork customer service team was not only unhelpful but attempted, forcefully, to end and undermine my complaint in order to facilitate continued service from their fraudulent vendor. Fortunately, the fraudulent vendor is currently in a lawsuit and has been unable to scam further unsuspecting customers. However, unfortunately, I have spent the last 5 months disputing the fraudulent transactions with my bank, only because Upwork has been fighting hard to prevent the vendor's fraudulent business from being exposed.

As noted elsewhere in these reviews, it is unsurprising that Upwork's stock price has declined sharply from $20.99 after their IPO in October 2018 and $22.72 in February 2019 to $14.66 today, despite the fact that the S&P 500 peaked to its highest position since the beginning of the index, yesterday. I imagine the company is going to continue to fail because a business model based on fraud and a lack of customer service may be successful in the short run but cannot be successful in the long run.

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UpWork Upwork Review: A Goldmine for Collaborations and Solutions-Finding!

The internet has been a game-changer for the world, and one of its most valuable contributions is the availability of remote work platforms like Upwork, Freelancer.com, and Fiverr. In this millennium, remote work platforms have proven to be an effective meeting point for the best talents and job demands, especially for high-skills demanding jobs. The uniqueness of the remote work model is highlighted by the fact that its opportunities are not limited by time and geographical factors. Thousands of families, individuals, and groups have been cashing in on it, taking advantage of its beautiful opportunities as either employees or employers. The vastness of its market makes it possible for players to collaborate with the best talents, share experiences and synergies, and ultimately find solutions to problems that possibly could have proven difficult, resulting in the escalation of business expansions, improvements, and successes.

Upwork is a great opportunity indeed! A room for collaborations and solutions-finding! An added advantage and a big plus to already vast internet opportunities. To many, it's a goldmine and pretty life-changer! Judging by my 1 month+ activities on it, I can experientially tell that Upwork offers both employers, employees, and freelancers across boards and borders a spacious room for growth and success. I work on it currently as a copywriter, and I can tell with provable facts that many have so far found both their old and new dreams on it: a lot of workers have had their financial needs completely met, while employers are not left behind as their job needs are critically, friendly, and humanly satisfied in line with Upwork's mission to serve and not to sell as it was typical of businesses before now!

I can only possibly believe that the future of remote working and collaboration is bright, while I encourage us to fine-tune it on and on, even as this digital age is getting smarter and more digital by the second. People should be enlightened more on its vast opportunities, while every hand should be on deck for its betterment, and mainly technically!

For Upwork, I raise my thumbs for you guys! One thing I admire particularly about you is the aesthetics of your display: the white background, blended with my favorite light green color! It dazzles me, tickles my fancy, spurs my explorative part, as I always feel fulfilled by only strolling on it like I'm walking on a gold street, relishing its inspirational beauties!

Upwork, keep pushing for better, my regards to you, and all, whom are making the world smarter, easier to live in, and sweeter! It is my strong belief that there is always room for improvement! So keep upping the games, just like as I had earlier noted among a few others that there should be an option for workers to edit their submitted cover letters! I can't feel less respectful for peeps like you folks there whom blaze trails, construct and reconstruct models and solutions, and always look out for better ways for better living!

To our onward successes,
Chimereuche Onwubiko.

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UpWork Upwork Review: Poor Experience with Contractor and Threats of Collections

I recently used Upwork to find someone to help me get my new website visible on Google. I didn't have the time to figure it out myself, so I thought it would be easy for a pro to do. However, I quickly realized that I was wrong. The person I hired was a male from India who asked me to work with his other account because his original account had reached its maximum amount of customers. This should have been my first red flag, but I decided to give him the benefit of the doubt.

I had to give him access to some accounts, but since he was on the other side of the world, the two-step authentication kicked in. He sent me a screenshot of the second question, which said that someone from Afghanistan was trying to log in to the account. I thought that was odd since he said he was from India. This was my second red flag, but I still looked past it because I just wanted to become visible on Google.

After 15 hours of paid "work," I still couldn't find my site on Google. He then told me that I needed to do link building, which would cost me $100 a week for 6-7 months. I said I wanted to research it and discuss it later, but a week later, I saw a $100 charge on my credit card. This went on for three weeks until I finally canceled the card. I wasn't happy since we didn't discuss it like I had said I wanted to.

I then started to learn Google myself and found out that all he did was make an AdWords account with 15-20 irrelevant keywords and post the Google Analytics code in the section on Shopify. This was only 20 minutes worth of work, and I wasn't pleased, but I didn't dwell on it.

However, today, I received an email from Upwork threatening to send me to collections for work I never authorized. They didn't reach out to me to see if there was a problem; they just threatened to ruin my credit. Generally, we pay contractors when the work is done, but all the things I asked for that I didn't mention still aren't completed except for the tasks I've done myself.

I'm extremely disappointed with Upwork and would not recommend doing business with them. They never replied to my questions on the legitimacy of my bill and have sent me to collections. For the record, I've had poor experiences with Fiverr and Freelancer as well. The people you're dealing with on these sites know how to play the game with these websites, so they will instruct you to do certain things along the way that leave you no recourse. All of these sites are bad. In the long run, it has cost me less to hire a local person. I've had better luck posting a gig on Craigslist, and I've been very pleased with the help I've found there.

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UpWork UpWork Review: CheapWork or BugWork? The Flaws of UpWork's JSS, Refund System, and Moderation

UpWork, or as I like to call it, CheapWork or BugWork, needs to step up its game. I started freelancing on oDesk in February of this year and everything was great. I was able to get hired for my rates, which were way above $5, and I was at peace. UpWork had potential, especially since the introduction of connects. I was able to get a few good clients because of connects, but the rating and feedback system is killing freelancers.

The JSS isn't transparent or reliable enough. DownWork thinks clients know what JSS means, and the private feedback system is causing freelancers to get penalized without them knowing why they were suspended or banned. Just go to the forums, and you'll know just how flawed the JSS is. It's even known to cause your proposals to be hidden. HIDDEN.

No matter how good you are at writing cover letters or even if your profile is outstanding, if UpWork's biased algorithm goes for the newbie who charges $5/hr, then you're dead in the water. DEAD.

The most logical way to escape the wrath of an immature client? 100% refund. That's right, all your hard work is at the mercy of a client's dumb remarks on the freelancer. Heck, if I wanted free quality work, I'd sign up as a client, hire the best and expensive freelancer, get the work, then threaten them to refund or they get poor feedback. Some freelancers win disputes, others spend money on arbitration to win (around $250), others they'd rather refund than go to all the trouble and stress of losing their account for no legal reason whatsoever.

The best part of UpWork USED to be the community, but Garnor Morantes and Valeria Kochubei (community mods/bots) prefer fascism instead of democracy, so that means no one, I repeat, no one can say or mention anything wrong with the website in the forums. Otherwise, you get banned. The others are also NOT allowed to speak of the banned members, as if they didn't exist. Do you know how scary that is? Think 1984, except Big Brother is divided into 5 moderators.

The most sensible of the moderators is Lena, so if you have anything to ask, go for Lena and NO ONE else. Lena is generous enough to provide human feedback at the very least. She also drops hints on secret stuff sometimes. Hi Lena;)

I used to think UpWork is the end-all, but after the JSS mishaps, the bugs, and the sudden influx of cheap/scam clients (some of which are freelancers wanting to reduce other freelancer's connects), I was forced to go for private clients. I'm lucky to have scored two a few weeks back, and they're definitely a cut above the rest. One client is paying me $30/hr to write articles, and another for $50 per 500 words. On UpWork, you're lucky if you get hired for $18/hour. Heck, with the current state, you're lucky if you go past $11!

About the bugs, the site has a tendency to change or reprogram things while it's ONLINE. The engineers don't care about the ramifications of changing the wings of a plane mid-flight, but the passengers sure do. They also change things WITHOUT our consent. Like one day everything's fine, then the next our message system is changed, our UI is different, our applications interface was overhauled, it's like you go away for two weeks, and when you come back, you won't recognize the site at all. No announcements, no explanations, 0 transparency with EVERYTHING.

Odesk was great. Really great. I miss it like an old friend, and UpWork's like the bully in gradeschool who torments every other kid simply because he's bigger and stronger. The worst part is no one cares. I can't wait for the site to realize their mistakes.

In the meantime, I recommend you go with private clients or search for us on Freelance Portals. Freelance Portals is our stand against UpWork, and all freelancers are welcome to take refuge and get their best clients there, especially those who've had enough with UpWork's dictatorship.

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UpWork Upwork.com Review: Scam Company with Insistent Requests for Personal IDs and No Refunds

I recently had a terrible experience with Upwork.com, a platform that connects freelancers with clients. I needed a freelancer to translate some documents for me, so I decided to give Upwork a try. I transferred the money for the job to Upwork's so-called "escrow" in order to pay my freelancer for the job done. However, things quickly went downhill from there.

After uploading the money for the job to Upwork's escrow, my account got "disabled", while I started to receive numerous and insistent requests from Upwork to send copies of my personal IDs. I was hesitant to do so, as I knew that almost all employees at Upwork are hired from India, Pakistan, and other South Asian countries. This corresponds well to the fact that at least 95% of all the freelancers in Upwork are also from South Asia. I didn't want to send copies of my ID to a private company, where it could be accessed and misused by the frequently rotating staff, consisting of hundreds of Indian, Pakistani, and other nationals.

When I refused to send copies of my IDs, and asked them to either release the money to my freelancer for the job done, or to refund the money back to the credit card, Upwork's so-called "Customer Support" did not do that. Each of my emails with a request either to pay the freelancer, or to return the money, they replied to by pasting in the same canned request to send copies of my ID, together with false statements that "I must" send my ID when requested.

As per today, my money (a few hundred dollars) have not been refunded, despite my numerous requests and demands. People behind Upwork clearly have a policy of keeping the money to themselves on the excuse of "routinely control" and "freezing" users' accounts, hoping that the users will get tired and leave their money to Upwork.

I am quite sure that I will never see the money again. However, I do intend to draw these scammers into the daylight. The next Monday a police report will be filed on the grounds of money scam, and a legal suit will follow.

It's important to note that many positive ratings of Upwork on Trustpilot may not be genuine. Many companies, just like Upwork, outsource their operations to India, Pakistan, and other poor South Asian countries. Such companies, in order to battle with the high number negative reviews, engage their own employees to put in positive reviews. In this case, Upwork has done a remarkable job.

Now, at least, you now a little bit more about the company with a notable name "Upwork Global Inc.", and that you will think twice before uploading your money to this scam company.

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UpWork Upwork Review: Dysfunctional System, Unreachable Support, and Unacceptable Behavior

I'm the owner and lead developer of a Bulgarian company that specializes in WordPress and WooCommerce solutions. Recently, I tried to create an agency/client account on Upwork, and let me tell you, it was quite the experience! I'm sorry if this review is a bit long, but if you're a freelancer or representing an agency (or even a client), you should definitely read this before joining Upwork.

At first, I tried to create an agency account using my main company email. After I finished the initial setup, I realized that their system was forcing me to create a freelancer account, and all account URLs were redirected to this screen. Due to my misunderstanding, I believed that I created a freelancer-profile account by mistake. I tried to contact their support to clarify this, but they don't provide direct support for freelancers (at least non-approved ones, not sure what happens with working accounts). Unable to communicate with their support, I probably made the mistake of canceling my account in order to create a new account from scratch.

After reading their help pages more carefully, I realized that creating a freelancer profile was a prerequisite for the agency profile. So, after knowing what I had to do, I tried to create a new account with the same email... this was not possible, my email was blocked. Again, access to their support was not available, so I used an alternative company email, and I finally managed to create the second account and set up all the information.

My profile featured a legal company based in Bulgaria, a WordPress-specific overview and skill set, 8 years of WordPress themes and plugins authoring experience (12 total in web development), a portfolio containing lead web development work on 6 commercial WordPress themes, several high-profile client projects, all my work history, and I also took my first WordPress test with a 4.8/5.0 score. Without intention to brag about my skills, I consider myself an expert in my field, and this was far from obvious in my Upwork profile.

The next day, I got a generic profile rejection which caught me by surprise. Again, no support chance to ask what the problem is. After a while, I received another notice that they rejected my VAT number. Since this was not wrong in the first place, I tried just to resubmit it... it was rejected two times. I updated it again, only this time I added the BG prefix... their system warned me that this might not be a correct one, but allowed me to submit it. I also updated my company name, changing it from English to Bulgarian in order to help their "smart" script to verify the data with the EU VIES system... zero progress.

The final outcome: after spending two days of my life preparing my profile and trying to guess how to solve issues with their system, I get, out of the blue, an account rejection message. Even if they didn't provide a single valid reason for their decision (they just said it was a term violation), it was clearly an indication that my account was considered a fraud case! They didn't even bother to ask me... that was the first shock!

Since this was the first time they contacted me via a support message on the account panel, I got the chance to write a response, in order to let them know that all their anti-fraud alarms were a product of my struggle working with their dysfunctional system and unreachable support, and that I will be more than happy to provide them with any type of proof or official documentation.

How naive I was, expecting a human answer! Unfortunately, I received an instant automatic reply that they were not willing to revise their decision (so they had already predicted my response, but they simply don't give a damn!). Well, I have used and partnered with several web services, this is the first time I was treated like this. I wasted so much time and effort on this, and they didn't even have the courtesy to allow me to access their support. I was totally shocked!

I was so upset with their unacceptable behavior that I had to take a day off to calm down. Today, I tried to do a little research on their reputation, and my guess was confirmed. Agencies, freelancers, and, most importantly, clients are absolutely frustrated with their service. If they treat professionals like garbage, why would someone expect that clients will get better treatment?

Finally, I'm quite happy with the outcome since providing client services via unreliable partners is a recipe for disaster. For sure, I got my lesson... I should have done my homework before getting involved with them in the first place.

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UpWork Upwork Review: Lost $1450 Due to Fraud and Abuse - Beware of Upwork's Lack of Responsibility and Support

I recently had a terrible experience with Upwork that I feel compelled to share with others. I lost a total of $1450 due to the abuse and fraud of Upwork. It all started when I posted a job with a detailed description and a fixed price of $1000. However, after the freelancer asked for more, we agreed on $1150 with the bold point that it needed work on Framework React/Angular for frontend.

Upwork initially provided great support during the progress, and I had no bad impression about them. They even recommended a high-rated freelancer with a good reputation to me. After the freelancer agreed, he started working on the project, and I paid Upwork $1150.

Two weeks later, the freelancer showed me a sample via a link to see the admin page and front page style. However, he did not work on it via Framework for frontend like we agreed before. So, I asked him not to waste time anymore and do it like we agreed with the framework frontend via React.

After three months, he promised to deliver the same design frontend and admin like the file that I already sent to him two months before. But after waiting for two months, he showed me the same page and admin page like when he showed it to me for the first time without React.

I felt like I was just defrauded by this freelancer. He did not make any progress since two months ago, and he was just smart to explain but did not do any work at all. Also, the fact that he never sent any files to me made me decide to stop wasting my time with this freelancer and plan to find another freelancer that was far better than this one.

So, I asked Upwork how I could end this with this freelancer, and I already explained my issue to them. They said that according to TOS, I must click cancel from the job page, and it cannot be done without confirmation from the freelancer's side. I was really surprised by this funny rule. If the freelancer already sent the files or did the work closely with the requirement, it would make more sense that the freelancer has the right to confirm my dispute. But this one never sent me any files and never did the work closely with my requirements.

So, Upwork did not give me any choice but to wait for confirmation from the freelancer. As I thought, the freelancer refused to confirm my dispute and demanded payment of 50% from the agreement. It shocked me that this freelancer used his chance to go against my dispute and demand payment for nothing.

I rejected it and explained that I offered this job as a fixed price, meaning I could only pay what I wanted based on my description. Do you want to pay for something that you already described but get nothing or see the item is not closely what you want? So, I asked Upwork as a middleman/protection as a side who held my money from fraud freelancers like him. Again, I was shocked that Upwork stated that they were not able to act as a middleman, and there was another party that could make a decision on each issue on the Upwork platform. That party was arbitrary.

When you have an issue with a bad freelancer and want to help solve your issue, you must pay $300 more for the arbitrary fee. Again, I felt like Upwork was abusing and defrauding me since they only wanted my money but did not want to take any responsibility if there was a bad freelancer or bad client on their platform.

So, I paid the arbitrary fee, and finally, the arbitrary decided to pay the freelancer 100%. I was shocked by this arbitrary decision, and I wanted to ask the arbitrary why I had to pay 100% to the freelancer. They have a rule not to have to explain everything to anyone.

This was my first experience with a famous freelancer platform like Upwork, and I felt defrauded and abused. Before this, I never had this experience with other freelancer marketplaces because others were responsible, and they would take action directly for bad freelancers and bad clients. As long as you stay good and clear, you will be safe, but not on Upwork.

I want to make a point or advice from my experience, and you must know this before you use Upwork:

1) Upwork is not responsible for your money as a client from any issue you experience from a job or from any freelancer. They only want your money, and once you pay Upwork, you no longer have rights, and Upwork does not care if you get defrauded by a freelancer.

2) Upwork will not give you any support/help, and they will throw your issue to another party that is completely outside of the relationship between you and Upwork. Remember, the arbitrary fee is $300 upfront. This arbitrary also does not care about your money, and you must explain everything from the beginning to them. They can make any decision they like, and they do not have any responsibility for their decisions.

3) Upwork community and support are not support. They are built by Upwork to build an image that they have a great platform and support (which they do not). You will not get any help or proper support like on other freelancer marketplace platforms.

4) Rather than risking your precious money on Upwork, you better use other platforms that want to take responsibility as a middleman between the client and freelancer. They will not lap their hands to another party, and you do not need to pay more for another party like Upwork.

While it is Upwork's right to lap their hands from any issue inside their platform, we as clients need to be careful with their TOS. It is better to use other freelancer marketplaces like Fverr or Freelancer.com.

This Upwork or former Elance is probably one of the reasons they changed their brand to avoid bad testimonials and try to rebrand themselves as a new company to give customers a better experience. However, they are really worse.

No files, no work, and you lose $1450. This happened on Upwork for real. After the freelancer won, he contacted me by Skype to laugh and mock me, and it just made my day worse.

Be careful, guys.

For proof that I am not boasting, here is more proof that you might be interested in checking:

https://fileholic.com/share/Decision-Arbitrary.png (this is the proof that the arbitrary won the freelancer)

https://fileholic.com/share/Upwork-denied-responsible.png (this is one of the proofs that Upwork does not want to take responsibility for your case even if it happens on their platform)

Probably after this, some Upwork team will try to defend their rights by TOS and blame that the arbitrary decision is the final decision that everyone should accept, even though the fact that the freelancer did fraud is the winner. Also, if you are a freelancer, you can get free money like this freelancer by abusing TOS Upwork. You just need to show a link to your client that seems to show that you are already working. You do not need to send any files. You can also use any link you found from Google and make your client upset. Once your client disputes, challenge him and prepare to win on the arbitrary level for free money. Some good freelancers will not do this, but this method will be used by bad freelancer persons, and in the end, the client must pay when they get trapped.

I hope I have given you a point and warned you before you get "trapped" on Upwork. Seriously, use other freelancer marketplaces. There are a lot of alternatives out there.

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UpWork Customer Reviews Overview

Upwork is a popular online platform that connects businesses with freelancers from all over the world. The website has received numerous positive reviews from clients and freelancers alike. One of the most significant advantages of Upwork is its user-friendly interface, which makes it easy for clients to post job listings and for freelancers to find work that matches their skills and experience.

Another positive aspect of Upwork is the variety of job categories available, ranging from web development and graphic design to writing and translation services. This diversity ensures that clients can find the right freelancer for their project, regardless of the industry or niche.

Upwork also offers a range of tools and features that make it easy for clients to manage their projects and communicate with freelancers. These include time tracking, invoicing, and messaging tools, which help to streamline the entire process and ensure that projects are completed on time and within budget.

Freelancers who use Upwork also benefit from the platform's payment protection policies, which ensure that they are paid for their work and that clients are satisfied with the results. This gives freelancers peace of mind and helps to build trust between clients and freelancers.

Overall, Upwork is a reliable and efficient platform that offers a range of benefits for both clients and freelancers. With its user-friendly interface, diverse job categories, and payment protection policies, it is no wonder that Upwork has received so many positive reviews from users around the world.

UpWork In-depth Review

In summary, UpWork is a very good platform for freelancers and businesses looking to hire. It has many services and a wide range of skills. The site is easy to use, and there is good support for when problems happen. But, it can be a bit expensive, and sometimes it is hard to choose because there are so many freelancers. Now, let's talk more about each part.

1. Overview of UpWork

UpWork is a big marketplace for freelancers. People and companies can find professionals for many kinds of jobs, like writing, programming, and design. It is a place where you can hire or get hired from all over the world.

2. Services Offered

UpWork offers services like job posting, freelancer search, and tools for managing projects. They also have a system for time tracking and making payments safe.

3. Ease of Use and Interface

The website is easy to use. You can find things quickly, and it is simple to post a job or to apply for work. The design is clean and not confusing.

4. Quality of Freelancers and Professionals

There are many skilled freelancers on UpWork. But, because there are so many, sometimes it is hard to find the best one. It is important to look at their profiles and past work.

5. Range of Skills and Expertise Available

UpWork has freelancers with many different skills. You can find people for small tasks or big projects in areas like tech, creative work, and business services.

6. Pricing and Value for Money

UpWork can be expensive because they take a fee from what you pay to freelancers. But, if you find the right person, it can be worth the money.

7. Project Posting and Bidding Process

When you post a job, freelancers will send proposals. You can choose who to hire by looking at their bids, profiles, and reviews.

8. Communication and Collaboration Tools

UpWork has good tools for talking with freelancers and working together. You can message, share files, and even video call inside the platform.

9. Payment Systems and Financial Security

The payment system is safe. UpWork makes sure that freelancers get paid and that clients are happy with the work before releasing the money.

10. Dispute Resolution and Support Services

If there is a problem, UpWork has a process for solving disputes. They also have customer support to help with any issues.

11. Success Stories and Case Studies

There are many stories of people and companies who have been successful with hiring or working on UpWork. These can be found on their website.

12. User Reviews and Ratings

Freelancers and jobs have reviews and ratings. This helps to choose who to hire or what jobs to apply for.

13. Mobile App Functionality

UpWork has a mobile app. It is useful for messaging and checking on jobs when you are not at your computer.

14. UpWork Policies and Guarantees

UpWork has policies to protect clients and freelancers. They make sure that the work is done well and that people get paid.

15. Comparison with Competing Platforms

Compared to other sites, UpWork has more jobs and freelancers. But, it can be more expensive and competitive.

16. Opportunities for Professional Growth

Freelancers can grow by getting good reviews and more experience. UpWork also offers tests to show skills.

17. Community and Networking Features

There is a community forum where you can talk with other users. This is good for making connections and learning.

18. Security Measures and Data Protection

UpWork takes care of your personal and payment information. They have strong security to protect data.

19. Accessibility and International Reach

People from many countries use UpWork. It is available in many languages and you can pay in different currencies.

20. Final Verdict and Recommendations

UpWork is a good choice if you need to hire freelancers or want to work as one. It is safe and has many options. But, remember to check the fees and reviews carefully. It is a good idea to start with a small project to learn how it works.

How to file a complaint about UpWork?

Here is a guide on how to file a complaint against UpWork on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with UpWork in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Mention any relevant transactions with the company.
- Describe the nature of the issue.
- Include steps taken to resolve the problem and the company's response.
- Explain the personal impact of the issue.

5. Attaching supporting documents:
- Remember to attach any additional supporting documents but avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Specify the desired outcome in the 'Desired Outcome' field.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide users effectively through the process of filing a complaint against UpWork on ComplaintsBoard.com.

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Use this comments board to leave complaints and reviews about UpWork. Discuss the issues you have had with UpWork and work with their customer service team to find a resolution.