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The good, the bad, and the ugly - discover what customers are saying about The Ladders

Welcome to our customer reviews and complaints page for The Ladders. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with The Ladders.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used The Ladders's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with The Ladders, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with The Ladders. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
D
9:47 am EST

The Ladders subscription

I opened an account in 2016 with TheLadders.com. After several months of seeing zero value (none of the jobs posted were real leads) I cancelled my account. After three months of being billed after cancelling I called them. They did not rebill me but they also never refunded my money. C'est la vie. However, out of nowhere in October of 2017 they billed me again. I again sent them an email telling them to cancel the account and refund my money. They responded that the account was cancelled, never refunded my money.

A few weeks ago (Jan 18) I see another charge from the same damn company. I'm reporting it as a fraudulent transaction to my bank.

I'm no lawyer but the term 'deceptive billing practices' pops to mind. This is a SCAM.

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11:24 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Ladders.com is a job site where an applicant pays to see postions advertised on the web. Inorder for you to apply for any positions you have to join by paying a subscription. They give you an option of 3 months +. I chose 3 months inorder to find a job and paid $75.00. Once a found a job I notified them via their website that I wanted to cancel my memership...

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