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The good, the bad, and the ugly - discover what customers are saying about SHOES UNDER

Welcome to our customer reviews and complaints page for SHOES UNDER. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with SHOES UNDER.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used SHOES UNDER's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with SHOES UNDER, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with SHOES UNDER. Your feedback is an important part of our community and will help others make informed decisions.

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12:10 pm EDT
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SHOES UNDER Overcharge

TERRIBLE ! Have never had such bad customer service ! This is a scam ! It was supposed to be buy one get one free - when I finished my order it ended up charging me for 2 so I called the [protected] and spoke to a Chris that told me he would modify the order and to check back in 48-72 hours - I called back and Oh low and behold the order had already been processsed and not only am I now paying for 2 NOT buy one get one free but I am now paying for 6 ! This guy Chris changed my order not to a buy one get one but to 6 !
I spoke to a lady named Idah - could not help me but wanted to give me a $10 credit to make me happy - I just told her I wanted my money back - I ask for a supervisor - Aaron got on the phone and was just not happy to be doing her job nor have a job for that matter ! I really wish I had read these reviews before I ordered from this company!

RR

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4:28 pm EDT
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SHOES UNDER use of credit card info

I purchased a "Shoes Under" product. The product was fair and not as sturdy as shown. However, the worse part of this transaction is that "Shoes Under " is using my credit card info to send me unauthorized mailings from ID SECURE. They are sending a "check" which, if I cash it, will be billed to my credit card which I used with "SHoes Under".
I want Shoes Under to delete ALL information which I have ever given them, and discontinue selling my name.

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5:52 pm EDT
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SHOES UNDER FALSE ADVERTISMENT

After watching a tv commerical regarding shoes under, I placed an order on-line. There was a special of get two pairs for $15, 99, plus $6.99 for shipping instead of paying $10.00 for one. Also you can get a third shoes under for $5.99, plus $6.99 for shipping.

Well, I only received two pairs of shoes under and when I called the 1-800 # I was told that my order was correct. The young man would not sent another pair to me. I will never order from them again

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recipient of garbage
pheonix, US
Jan 13, 2010 9:12 pm EST

They sent us a product that had NO zipper handle. The product was therefore defective. In order for them to replace it, they wanted us to pat shipping to return the defective item they shipped us and had to have a new one sent out plus shipping. Ridiculous. Where is customer service these days. I should not have to pay for their mistake.

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tlynette
, US
May 20, 2009 3:28 pm EDT

This was a real disappointment. On the website, they also declared to follow the return instructions enclosed in the package, if you wanted a refund, etc. There are NO return instructions.

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schaan
Topeka, US
Mar 26, 2011 5:24 pm EDT

tried to order 1 shoes under not including the free extra one pay shipping only and was charged $74.00 on my wifes C.C. Not even using correct Name on Card was still Billed.

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Shiminski
Brookhaven, US
Dec 06, 2009 11:10 am EST

Was over charged by $45. unauthorized. Product was not what was shown on ad. Did not credit my money back when returned.

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fake shoes under
Redford, US
Aug 01, 2009 5:18 pm EDT

I purchased the so call shoes under the dividers are cheap material that when you slide it under your bed they
(shoes) all come together. So what they are saying to TV is totally untrue, money back please I can leave them in the box.

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I luv to shop
Sacramento, US
Jul 10, 2009 1:41 am EDT

This item was poorly made and was shown to look very sturdy. It came folded up like cloth in a bag. The item was falsely advertised to look like it was made out of something with a little more weight. I paid more for the shipping than what the items were worth.

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cherry
Thomasville, US
Jun 13, 2009 11:13 am EDT

Shoes Under is a piece of junk. It's not as durable as it shows on TV. It won't even slide under anything that it shows on TV. I have to shove mine the bed and the makes all 12 pair of shoes go into 1 little compartment. I will never order anything else like this off TV. Rip off.

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Sharron Doss
Little Rock, US
Jun 10, 2009 11:53 pm EDT

This product is not as show on TV, it's not durable, very flimsy and does not slide under bed. It has no support, nor any firm dividers as shown on TV. It's totally false advertising . I am truly disappointed and want my refund .

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camsmom
Hawkinsville, US
Mar 14, 2009 9:11 am EDT

The product recieved was flimsy and just looks like a bag with everything collaspible. I was expecting sturdy the sturdy boxes shown on the website. The prices were also different. this website did the transaction so quick you were not allowed to look at the total price before the transaction was finished in case you decided you wanted to not finish the transaction. I feel like it is a scam. I called the number this morning at 9:45 am and was advised I would have to call back in two hours. I was charged 103.90 for 6 basically bags. I am very dissapointed this product and am going to see if they will stand behind the 30 day satifaction guarantee on the site. I will never order anything from this company again!

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schaan
Topeka, US
Mar 26, 2011 5:46 pm EDT

class action lawsuit here for sure !

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11:48 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

MY ORDER # 690385 DATED 02/07/2009 I placed an order online "Shoes Under" which is a shoe storage box for 12 pair. The price advertised is $10.00 plus $6.99 shipping. Special deal that day, order another Shoe Under for nothing just pay additional $6.99 for shipping for a total of $23.98. I placed the order for the two of them and I was charged $34.96. I...

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