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Samsung - RF217acbp french door refrigerator

Posted: 2014-06-27 by    earl l
Complaint Rating:  0 % with 0 votes
This product is a piece of junk and Samsung has no permanent fix for the problems we are having! We purchased this unit in July 2012 and 1 month out of warranty, the unit would ice over in the refrigerator compartment and would not keep food cold. I now unplug it for 48 hours, put our food in ice chests and let it thaw. It will then work for a month or 2 then the same issue.<br />
I called Samsung and they responded that since I was out of warranty, I would have to pay for this. In reading the hundreds of complaints online, I know that this could cost about $500, depending on who comes...
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

Samsung - No service

Posted: 2014-06-25 by    Beverly Moubane
Complaint Rating:  0 % with 0 votes
I bought a double door fridge in January 2014 at the Game Clearwater Mall store. On Sunday the 22nd the fridge stopped working. I then called Game on Momday morning to explain the problem at hand and the urgency of the matter because of all the food that would go off should there be any delays. I was then told they would need to call Samsung to send out a technician to assess the fridge. The guy who was assisting me called Samsung and in about 15-20 minutes he called me back to inform me that the technician could only come assess the fridge on Wednesday as they (technicians) were busy. Irrespecitive...
Complaint comments Comments Complaint country South Africa Complaint category Furniture

Samsung - Refused to fix a known problem

Posted: 2014-05-21 by    tbm4504
Complaint Rating:  0 % with 0 votes
I bought a Samsung refurbished 55 inch LED from newgg (see their compliant). After newegg had refused to honor their warranty, I had to deal with Samsung. The problem with the TV is it continues to turn on and off which has been a known problem for Samsung leading to a class action suit. However, they will not fix my TV despite my attempts to point these facts out to them. If I can spare an individual the agony and monies dealing with these companies I will at least glean some satisfaction. Buyer beware....
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

Samsung - Poor quality product & 3rd rated service

Posted: 2014-05-08 by    JAGADEESWARAN
Complaint Rating:  0 % with 0 votes
I got a stupid A/c from ur company...every 6 months gas goes off n coil goes off...I hav done it every 6 months from may 2012..now again it happened a stupid iiletrate mechanic came n said..every thing is running in good condition only dust there...n stole 500rs...next day same prob...another idiot came he said now gas is leaking...so i shouted n asked for higher officer rank..suddenly he said...tom another tech will come..so yesterday he came he said gas is gone n coil is gone...see how stupid are these ppl..how come everyday one n one new problem come..I have a bill stating tht all are running...
Complaint comments Comments Complaint country India Complaint category Consumer Electronics

Samsung - New AcFault defective piece

Posted: 2014-05-05 by    Dr.Raghavan
Complaint Rating:  0 % with 0 votes
We purchased samsung AC from sathya agencies .The new AC right from thE daY one was not having any cooling.came with the defEctive reMote.dealer has not replaced the remote.the samsung service Is very poor they found the AC had a compressor defect even the AC IS BRAND New under the warranty period still they dont replace with the new Ac .there is no response from sathya and sAmsung.the problem is not solved at all.please do not buy Samsung Ac at all.In case if u have The gas leakage be aware the compressor is defectIve.they keep refilling the gas prolong it till the warranty period .Then they would...
Complaint comments Comments Complaint country India Complaint category Consumer Electronics

Samsung - Problems of connectivity

Posted: 2014-04-25 by    Sajan Gianchandani
Complaint Rating:  0 % with 0 votes
My name is Sajan Gianchandani and I had purchased SAMSUNG S3 for AED 1699 in the month of august 2013. Within 6 months of purchase I started having problems of connectivity. then it becomes ok when re-started. One cannot keep checking and monitoring the mobile phone continuously every second.

I gave it to Samsung Customer service centre on 03th feb 2014. They said the PBA assembly has been changed and its working. Now after 6 days I am again facing the same problem. In addition to this the charger takes about8 hours to charge fully. The service centre says the charger has to be changed...
Complaint comments Comments Complaint country India Complaint category Mobile & Cell Phones

Samsung - Defective Refrigerator

Posted: 2014-04-22 by    r518
Complaint Rating:  0 % with 0 votes
recently purchased a Samsung french door refrigerator. The model number is RF263BEAESR. The unit was Purchased at Best Buy on 2/2/ of 2014

This fridge has been nothing but problems since the day I bought it. The unit makes loud popping sounds as if a shotgun is going off. When I researched this model on Google, many people have had the same complaints. Please Google search this model with loud popping sounds. The ice maker does not work properly and

I contacted Samsung customer service and had them send out a technician. They informed me that this is normal. A fridge...
Complaint comments Comments Complaint country United States Complaint category Appliances

Samsung - New Jersey, Manalapan - Defective oven

Posted: 2014-04-19 by    mp11
Complaint Rating:  0 % with 0 votes
We bought a Samsung 5.8 cu ft freestanding gas range from Sears in November 2013 while we were renovating our kitchen. We turned on the oven the first time almost a whole month later due to the renovation and found that the broiler did not work properly. It would display a "door" message on the panel to indicate something wrong with the door. Later we found that the self-cleaning didn't work. When we started the self-cleaning, after about 10 minutes, it would shut down the self-cleaning and display the same "door" message on the panel. We've had 4 visits from the Sears...
Complaint comments Comments Complaint country United States, New Jersey, Manalapan Complaint category Appliances

Samsung - Defective oven

Posted: 2014-04-19 by    mp11
Complaint Rating:  0 % with 0 votes
We bought a Samsung 5.8 cu ft freestanding gas range from Sears in November 2013 while we were renovating our kitchen. We turned on the oven the first time almost a whole month later due to the renovation and found that the broiler did not work properly. It would display a "door" message on the panel to indicate something wrong with the door. Later we found that the self-cleaning didn't work. When we started the self-cleaning, after about 10 minutes, it would shut down the self-cleaning and display the same "door" message on the panel. We've had 4 visits from the Sears...
Complaint comments Comments Complaint country United States Complaint category Appliances

Samsung - mentally disturbed about samsung core mobile

Posted: 2014-02-18 by    shivaji lohar
Complaint Rating:  0 % with 0 votes
Hello Sir/Madam,

This is
Shivaji Lohar, I have bought new mobile phone (Mobile model - Galaxy Samsung
Core, bill number: (UAP):2045526 TIN/CST no:-28026280297 IMEI Number: 359710050247197)
Hyderabad(Gachibowli) showroom ( 2nd Avenue ) on 12/JAN/2014 around 1 PM.

Issue:-

The very next day from the date of purchase I noticed that
there is a NETWORK ISSUE with mobile. I tried using different SIM cards, but
every time I was disappointed as none of the SIM was working in the Phone. The
same SIM is working properly...
Complaint comments Comments Complaint country India Complaint category Mobile & Cell Phones

Samsung - Samsung - Premium Sennheiser Stereo Headset worth Rs. 2290 with every Galaxy Grand

Posted: 2013-12-12 by    Rashmin
Complaint Rating:  0 % with 0 votes
Reference: Complain No. 8458917697 (more than 2 months).

I would like to introduce myself as Rashmin Patel, academician, working at Vallabh Vidyanagar, Gujarat. I brought Samsung galaxy grand for my father on 13th Day of September 2013; they offered me headset for free with this Samsung model (price for which is included in total price). Samsung smartphone cafe (e-Global Tech, Anand) attendant advice me to register online to avail said offer. I asked, why customer should have to follow all this procedure. Why you are not giving right now? In response to such query, he advocated that...
Complaint comments Comments Complaint country India Complaint category Mobile & Cell Phones

Samsung - cash draw complaint of 1000 pounds

Posted: 2013-10-15 by    Atif Ullah
Complaint Rating:  100 % with 1 votes
I have recieved a message from samsung company UK promo for winning 1, 000.000.00 POUNDS..This is my number 03339034203...
Complaint comments Comments Complaint country Pakistan Complaint category Lottery Scams

Samsung - LED TV Stopped Working

Posted: 2013-10-13 by    Cgipson1
Complaint Rating:  0 % with 0 votes
2 year old Samsung 8000 ( UN55D8000YF) series 55" LED TV dead.. out of warranty. I am told $600 to repair it. Not happy about this. I kept it on a UPS battery backup / surge protector / line conditioner to make sure no power surges got to it. At over $2000 dollars for the product and now over 25% of the original cost to repair it in less then two years? The screen went black while watching a movie.. and now the screen wont power up. The front power LED flashes a sequence of flashes.. 10 flashes total in a series of 2-2-2-2-2.. and then there is a clicking noise in the set. Are consumers supposed...
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

Samsung - false commitment by service center

Posted: 2013-10-07 by    praveen toppo
Complaint Rating:  0 % with 0 votes
inspite of my regular complaints there has not been a single moment my problem been solved.
my fridge is still in a problematic condition. every time an executive comes changes a part charges for it and goes away, making a fool of the lady at home. i am still standing there with my problem.
after getting sick and tired i am lodging a complaint to you and your respective department.
pls do the needful and reply back
----- Forwarded Message -----
From: Praveen Doctor <dr.praveen1012@ymail.com>
To: "samsungwestdelhi@gmail.com" <samsungwestdelhi@gmail.com>...
Complaint comments Comments Complaint country India Complaint category Consumer Electronics

Samsung - false commitment by the service center

Posted: 2013-10-07 by    praveen.dr
Complaint Rating:  0 % with 0 votes
inspite of my regular complaints there has not been a single moment my problem been solved.
my fridge is still in a problematic condition. every time an executive comes changes a part charges for it and goes away, making a fool of the lady at home. i am still standing there with my problem.
after getting sick and tired i am lodging a complaint to you and your respective department.
pls do the needful and reply back
----- Forwarded Message -----
From: Praveen Doctor
To: "samsungwestdelhi@gmail.com"
Sent: Sunday, 6 October 2013 9:09 PM
Complaint comments Comments Complaint country India Complaint category Consumer Electronics

Samsung - chrome polish going out

Posted: 2013-10-05 by    naman2688
Complaint Rating:  0 % with 0 votes
I purchased my mobile on 05/02/2013. after 7 month my phone's chrome polish going out I visited in samsung center there they ask me paying for 1650/--rs as per it's not coverd in warranty period. ..I am very much surprise when I see the warranty manual there is no mation about chrome. .then why? should I pay 1650/- for this...
pls give me solution bcoz i won't to replace my mobile don't won't to go with repairing in warranty period. .
vishal
09266700585...
Complaint comments Comments Complaint country India Complaint category Mobile & Cell Phones

Samsung - North Carolina, Leland - refrigerator finish

Posted: 2013-09-03 by    little t
Complaint Rating:  0 % with 0 votes
Two years ago I bought a french door refrigerator. After less than 2 years the finish on the doors has discolored. After getting the runaround from the customer service department I e-mailed the president of Samsung. An assistant e-mailed me suggesting I use WD 40, which did work. After 2 months the spots are back. I then called the assistant and told her. She asked what I would like done. When I said that I would like the doors replaced or refinished she informed me that since it is cosmetic they were not going to do anything....
Complaint comments Comments Complaint country United States, North Carolina, Leland Complaint category Appliances

Samsung - LED panel damaged in 3 months

Posted: 2013-09-02 by    smrdpt
Complaint Rating:  100 % with 1 votes
my big mistake was buying a smart LED from Samsung. my TV damaged after 3 month light working. you can see uploaded picture. TV turn off automatically and Turn on again after 2 sec and the catastrophe occurs. the annoying picture. the guarantee center did not good response after 2 week from request registering....
Complaint comments Comments Complaint country Iran Complaint category TV, Music & Video

Samsung - Unsatisfied customer- complaint

Posted: 2013-08-01 by    Mariam EL Mansoury
Complaint Rating:  0 % with 0 votes
Dear Sir/ Madam,
I am really disappointed from the bad treatment I got from Samsung, Actually I bought a phone from Samsung to get a peace of mind, but I am having a difficult time dealing with your company. Samsung is a big company but I was really dissatisfied and disappointed from the level of the after sales Service.
I have bought a Samsung GT- P3100 Serial # (IME)354795059409372 invoice # EO1551192 on 10/7/2013, on 23/7/2013, the tab has just switched off and did not want to open, I went to the place that I bought from the phone it is Samsung in Omarat EL obour Heliopolis and...
Complaint comments Comments Complaint country Egypt Complaint category Telecommunications

Samsung - Poor service by Samsung authorized service center

Posted: 2013-07-29 by    psatyendra89
Complaint Rating:  0 % with 0 votes
Poor service by Samsung authorized service center
This is complain regarding Samsung mobile service center executive
whose address is “fraslin tech care pvt. ltd., Shop No 82, D-Wing, Shanti Enclave Building,
Opposite Shanti Shopping Centre, Station Road, Mira Road, Thane - 401107”.
My WORK ORDER no is 5272. I had submitted my model Samsung GT-E2232.

I have handed over the cell to the said service centre staff on:
03-07-2013 by 12.34 am. I was told to get back my cell within 48 hours
but I am sorry to say that till date...
Complaint comments Comments Complaint country India Complaint category Mobile & Cell Phones

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