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We purchased a Robot for the kids for Christmas. We paid $199.99. We thought it would be a really cool gift. Until the kids opened the Robot on Christmas Eve and the Robot did not work.

Well we waited until the day after Christmas to take it back to Radio Shack. They would not...

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On Monday July 9th 8:13 pm, my husband went to Radio Shack in Big Rapids, to purchase a cord for our computer, after asking the clerk Christina, if this cord was compatible for our computer, she assured he that it was what he need. He spend or $40.00 for this item, only to get it home, and it...

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I purchase a TV from local Radio Shack less than 30 days ago. The TV came with a $200.00 Rebate. Well to make a long story short my Wife threw the Box out before I could get the UPC Code.

In order to get the refund u need the Original UPC Code from the Box. I emailed the rebate...

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I am a perfect example of a typical Radio Shack customer. I have made quite a few purchases there over the years, and when friends have a need for something in the electro-technical area, I would have been among the first to suggest that they visit their local Radio Shack. In other words, I...

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I attempted to purchase a prepaid cell phone from Radio Shack. I was told I had to show the clerk my ID to enter my information for the cell phone. I reminded the clerk it was pre paid and I didn't want my information placed into his computer, which he said was for the phone. I told him...

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I have been going to Radio Shack to have my cell phone topped up for three months now. Every time I top up, a particular girl helps me to add $40 to my cell phone account. No problem. Yesterday, July 16, 2007, 2:30 PM, I go in to top up my cell phone and she is not there. The representative...

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In May of '08 I purchased a Sirius Satellite radio receiver for my car. I thought it would be a good idea to also purchase the service plan, as it offered "No Hassle" replacement by phone, as well as "Protection From Rising Replacement Costs!".

In September...

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I went to the Radio Shack store in my town on 2 separate occasions looking for an odd AC adapter for a indoor fountain. I brought the adapter itself in the first time. The manager who's name is Chris, took a look at the adapter, looked through his various adapter plugs and stated he didn't...

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In a letter to the CEO, Julian Day, I wrote the following:

I am a perfect example of a typical Radio Shack customer. I have made quite a few purchases there over the years, and when friends have a need for something in the electro-technical area, I would have been among the first...

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WARNING*** DO NOT purchase their Service/Replacement plan it is a total rip off.
My son purchased a replacement plan for his IPod which was attached to his receipt. When we had a problem and called in I was first told I would be sent a return label and gift card. I never received the...