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ProFlowers Complaints & Reviews

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ProFlowers

Posted: 2012-02-12 by   motorbobb
lack of customer service
Complaint Rating:  0 % with 0 votes
Ordered some flowers for a funeral. Two days after the ceremony, I found out the flowers were not delivered. I called to complain (they finally made it two days later, frozen and brown as apparently they had been misplaced and left to sit in a truck for a couple days in the Montana Winter)....
Comments United States Flowers Delivery

ProFlowers

Posted: 2011-08-28 by   ducter
Valentines Day Non-Delivery
Complaint Rating:  0 % with 0 votes
My complaint is similar to the other complaints with ProFlowers. I placed a Valentines order for my wife on Feb 4 for delivery on Valentines day. By 9AM on Feb 14th, I checked Fedex website and my flowers were sitting in a warehouse. The next morning, I contacted Proflowers and told them about...
Comments United States Flowers Delivery

ProFlowers

Posted: 2011-08-23 by   naster
Sent the Wrong Flowers
Complaint Rating:  0 % with 0 votes
I ordered a specific flower arrangement for Valentines Day and a different arrangement was sent. This was the perfect set of roses that my girlfriend loves and I was absolutely counting on this to make things romantic for our special day. Instead of making things right, their solution was to...
Comments United States Flowers Delivery

ProFlowers

Posted: 2011-06-22 by   Pupuzogle
Additional Charges
Complaint Rating:  0 % with 0 votes
I ordered flowers for Mother Day because I was told this company was hones. The flowers were delieved on time and where beautiful and thought I would use them again. I do NOT often order anything on the internet. Now I have two additional charges on my bank account that I have no idea where...
Comments United States Products & Services

ProFlowers

Posted: 2011-06-22 by   jennifer626
Outrageous shipping charges
Complaint Rating:  100 % with 2 votes
I have been a customer of ProFlowers for many years and regularly purchased gifts for friends and family. When I saw the promotion entitled "40% off -- it's time to send a gift!" I went online and selected a 2-day package comprised of a floral arrangement and dipped strawberries....
Comments United States Flowers Delivery

ProFlowers

Posted: 2011-06-09 by   lvbeach1
Unauthorized charge
Complaint Rating:  0 % with 0 votes
The third week in May I ordered flowers from Proflowers.com and today I had an additional charge for 'free shipping' for $12.97 on my card. I see similar complaints for this, what is going on and how do I get this removed from my card?
Thanks for the help....
Comments United States Flowers Delivery

ProFlowers

Posted: 2011-06-02 by   Nomazz
Dont do business with them!
Complaint Rating:  0 % with 0 votes
I ordered flowers for Mother's Day delivery --paid extra to have them sent on Sunday. Saturday afternoon I got a form email saying they couldnt fulfill the order but would deliver them Monday or Tuesday. I called immediately and was told I would get a free upgrade on the bouquet along with...
Comments United States Flowers Delivery

ProFlowers

Posted: 2011-05-26 by   Landluvr
BIG mistake to order from them!
Complaint Rating:  0 % with 0 votes
I posted earlier that I had a feeling I'd regret sending my mother flowers from this company and, sure enough, I was right! I just talked with her and found out that the tulips were wilted and limpy when they arrived. Not only that, but they didn't fit into the 'free' vase...
Comments United States Products & Services

ProFlowers

Posted: 2011-05-19 by   karishmarao
Fraud
Complaint Rating:  0 % with 0 votes
On 11th May I ordered flowers to be delivered in Virginia thru Proflowers website. I got a order confirmation from them as well… next day they sent a mail that my credit card was declined due to insufficient funds.

On checking with my bank ( Mashreq) they confirmed that...
Comments United States Online Scams

ProFlowers

Posted: 2011-05-18 by   RefereeRW
Rip off
Complaint Rating:  0 % with 0 votes
I wish I had found this site before I ordered. I ordered a fresh flower arrangement for same day delivery. The arrangement was 29.99 but came to over $51.00 by the time tax and delivery fees were added. I received a phone call at the end of the business day from Proflowers.com/Flowers Express...
Comments United States Flowers Delivery

ProFlowers

Posted: 2011-02-28 by   Skybert
Stay away
Complaint Rating:  0 % with 0 votes
Ordered their 39.99 valentines special and lo and behold, they charged my credit cart 72.95. called within ten minutes and their customer service person told me that "due to the high valentines day order volume, they wouldn't cancel the order" . They did send me an email offering...
Comments United States Flowers Delivery

ProFlowers

Posted: 2011-02-28 by   Beaucheminme
Rip off
Complaint Rating:  0 % with 0 votes
I bought a Bouquet of flowers for my wife for Valentines day. The bouquet was 39.99 for what was pictured to be a nice, big, full bouquet of roses, daisies, and assorted flowers. After the final order was placed, the final bill was $77.97!!! I figured..."Its for my wife and if it looks...
Comments United States Flowers Delivery

ProFlowers

Posted: 2011-02-28 by   COgn
Did not deliver flowers on the right day and not the one's I ordered
Complaint Rating:  100 % with 1 votes
I ordered Valentine flowers for my MOM they were to be delivered the Friday before V-day I recived an e-mial tell me that the flowers I ordered was not available that they were sending something else. that wasn't the big problem ... the problem was they were not delivered until the Monday!...
Comments United States Flowers Delivery

ProFlowers

Posted: 2011-02-25 by   Dhuehnergarth
Suck for $55; wilted and small
Complaint Rating:  0 % with 0 votes
I ordered the $29 "special" for a bunch of supposedly beautiful tulips. I've been buying flowers for my wife for 20 some years. She called me into the kitchen to show me how they are already wilting 4 hours afer she opened them tonight. And the $29? The actual bill was $59 with...
Comments United States Photo Services

ProFlowers

Posted: 2011-02-25 by   Angeline
Disappointing! Never Again!
Complaint Rating:  0 % with 0 votes
I received flowers (tulips)@ work today from my husband from Proflowers and was so disappointed! I usually receive gorgeous flowers from him and I could barely hide my utter disappointment when it came boxed, wilted, droopy and barely standing up. I almost choked and was teary-eyed for getting...
Comments United States Flowers Delivery

ProFlowers

Posted: 2011-02-25 by   Marina
Valentine's Roses are awful
Complaint Rating:  0 % with 0 votes
My husband sent me 24 muticolored roses from Pro-Flowers. They look nothing at all like they do on their site. My husband is mortified. He would have done better with street vendor flowers. Lesson learned. I would never recommend ProFlowers to anyone. The roses are tiny and wilted and just not...
Comments United States Flowers Delivery

ProFlowers

Posted: 2011-02-24 by   Klemar
Deceptive, will never use again
Complaint Rating:  0 % with 0 votes
I ordered a tulip arrangment, that looked really great on proflowers.com. my wife brought them home and i was utterly embarassed. they were TINY. and some wilted. i would have been better off getting a ten buck arrangement at my local grocery store. i wish i would have read the reviews on this...
Comments United States Flowers Delivery

ProFlowers

Posted: 2011-02-24 by   Erlenbach
Stay away
Complaint Rating:  0 % with 0 votes
OK, so I paid $83.53 for what I thought was a very special "hugs and kisses" arrangement in a glazed red vase. What I got delivered to my valentine was a a bunch of pre-assembly required flowers in sealed up box from UPS. They totally missed the cupid's mark on the meaning of...
Comments United States Flowers Delivery

ProFlowers

Posted: 2011-02-24 by   Chiefsgirl3
Scam artist
Complaint Rating:  0 % with 0 votes
My husband just had Proflowers delivered to me for Valentine's day and I'm about in tears!!! They are HORRIBLY wilted and look like I picked them from my own garden...3 days ago!! DO NOT BUY FROM THEM PLEASE!!! Your signifigant other will NOT be pleased!! I know my husband thought...
Comments United States Flowers Delivery

ProFlowers

Posted: 2011-02-24 by   Skif
UNDER delivers twice in 1 week!
Complaint Rating:  0 % with 0 votes
I used ProFlowers for the first time by purchasing two separate arrangements this week; a $70 arrangement for my mother-in-law's birthday and a $50 arrangement for my sister for Valentine's day (cost of arrangement alone).

My first disappointment were all the "hidden...
Comments United States Flowers Delivery

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