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1.9 439 Reviews

Publishers Clearing House / PCH.com Complaints Summary

90 Resolved
340 Unresolved
Our verdict: When using services from Publishers Clearing House / PCH.com with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Publishers Clearing House / PCH.com reviews & complaints 439

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Publishers Clearing House / PCH.com A Personal Perspective on Publishers Clearing House LLC

As someone who has been involved with Publishers Clearing House for a while, I understand the excitement and anticipation that comes with participating in their sweepstakes. However, my experience with their customer service has been disappointing, with instances of being hung up on and receiving evasive responses. While the allure of winning big prizes is enticing, the reality of the experience can be disheartening. The products offered by PCH have been criticized for being overpriced and of low quality, leading to frustration among customers. Despite the dreams of winning, the reviews highlight a sense of skepticism and disappointment among participants. It's essential to approach PCH with caution and manage expectations when engaging with their offerings.

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Publishers Clearing House / PCH.com PCH, My Home away from Home

I have been playing since 2014 and have never EARNED AND LEARNED soo0000o much anytime or anywhere else then at Publishers Clearing House.
I so appreciate the games and winning opportunities to change my life.
I accepted the challenge and then after a few learning curves accepted to WIN IT ALL.
ITS NOT JUST A GAME BUT A WAY OF LIFE.
Just as our Heavenly Father gives us blessings to take, you still have to know the rules, and claim it.
I have decided to go back to school today and tomorrow I turn 47 years young.
The Sponcers are exactly that. They deserve a round of applause for all they contribute.
Thank you.
I highly recommend playing and I confirm and Verify, that Publishers Clearing House has REAL WINNERS DAILY... because I Won!
And my friends and family all laughed at me and even called me crazy.
But I am laughing and gassing up my new luxury car to deposit one of the largest deposits that my bank has ever seen!
I claim ownership of my life and I have made the choice to eliminate all negative people in my life.
Shannon Armond

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Publishers Clearing House / PCH.com Publishers Clearing House Sweepstakes

As I have received many replies and many questions, I will state this yet again. PCH is just clean fun. For those who want to win, you have a better chance playing your state lotto or Mega millions of winning that. It seems to me those people who play pCH think it's beneath them to buy a lottery ticket or a scratch ticket. All of the PCH sweepstakes, search formats, and scratch off formats are just for amusement, just clean fun. As I have won twice, you can win too, but don't take it seriously. For those of you who think they are somehow specially entitled to win PCH just because they played and they didn't win it all, I say this: why should you win Megamillions just because you said so? Somebody does win legitimately, but not everybody wins. It's fun to play and fun to try, and you do not have to buy anything. And once in a while, Publisher's clearing House actually sells some innovative unique and useful products. It's just I prefer the online scroll format to all of the mail leaflets. PCH would be well to just use a mail order catalog like Walter drake but they don't, their only drawback in terms of their snail mail envelopes.

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Is Publishers Clearing House / PCH.com legit?

Our verdict: Complaints Board's thorough examination reveals Publishers Clearing House / PCH.com as a legitimate entity with notable strengths. Despite a 20% resolution rate on customer complaints, which invites a closer look, Publishers Clearing House / PCH.com stands out for its commitment to quality and security. Clients considering Publishers Clearing House / PCH.com should delve into its customer service record to gauge compatibility with their expectations.

Publishers Clearing House / PCH.com earns 94% level of Trustworthiness

Perfect Trust Endorsement: Publishers Clearing House / PCH.com achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Publishers Clearing House / PCH.com. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Publishers Clearing House / PCH.com has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Publishers Clearing House / PCH.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Pch.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Pch.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Publishers Clearing House / PCH.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Publishers Clearing House / PCH.com's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 20% of 9 complaints were resolved.
  • There was some difficulty in evaluating or examining the information or data present on the pch.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • We conducted a search on social media and found several negative reviews related to Publishers Clearing House / PCH.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  1. Pros
    1. Trusted brand since 1953
    2. Free-to-play sweepstakes
    3. Diverse prize offerings
    4. No purchase necessary to win
    5. Engaging online games platform
  1. Cons
    1. High email and ad frequency can overwhelm users.
    2. Winning odds are extremely low, causing user skepticism.
    3. Prize-linked marketing may encourage gambling behavior.
    4. Some users report difficulty unsubscribing from services.
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Publishers Clearing House / PCH.com Still trying

I know people are complaining about emails & this & that but I'm not complaining about that. I spend most of my day doing what I have to because I really want this. The only thing I'm concerned about is I guess I accidentally ordered something that I don't need & I still have it. I'm struggling day by day that's why I play but when I do have the money I will pay for it. I received some scratch away for a car & I don't even own a car lol but still I know there's ways that you click on something that steers you away from playung the games & I guess that's how I ordered it on accident but that was my fault & I'm trying to be more careful about that. I just wanted to say I still believe in winning I don't care about all of the negative comments. I've been scammed too but I know there are scammers out there. I live by faith & I know if it's meant to be it will be, I won't blame anyone for it nor be angry because someone else wins. I get discouraged at times because I am struggling but as long as I am able to I will keep trying & I think all you people need I'd a little patience. That is one thing I am forced to have but I will not let it discourage me too much. Good luck to you all & please don't give up.

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Publishers Clearing House / PCH.com What I don't understand is they tell you your entry is

Confirmed when you play. The next day you get a message that if you don't search, play games ect. You loose the entry's? I've never entered anything that takes away a confirmed entry. How is it "confirmed" if they can take it away? I always thought once you enter a sweepstakes, you are entered. Period! The other thing I don't understand and I've tried to ask PCH (No response) is, they have a rule only 1 entry per day into the $5 grand a week for life sweepstakes. (Unless u download a Pch game) yet they offer and confirm a unlimited number of those everyday per person? Like the blackjack game... U can use tokens at the end of that game to (buy?) Up to 5 entry's? And that's the next to last game in the lineup. Why keep offering if they aren't valid? What do they do with all the entry's that don't count? Who decides which 1's stay and which ones go? Why don't they respond to questions? Even frequently asked questions? I've read their "frequently asked questions" none of them have any depth. They are all so non- specific. Where is the big prize winners list? Another question that isn't on the FAQ list. I tend to think that question would be asked more than any other. More transparency would be a good thing, wouldn't it?

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Publishers Clearing House / PCH.com Well Im not very good at this but I'll try.The Company

Well Im not very good at this but I'll try.The Company that got me hooked in was "Award Notification Commission in Kansas City KS PO Box 2905 zip code *** I guess I can say they started sending me letters first then emails saying I was a potential winner in one of they're Sweepstakes, at first I didnt know whether if it was real or not so I just didn't answer them at first but the letters just kept coming and the papper work they would send me looked so real I mean the papper work was so official looking that I didnt give asceond thought. MY bad! Anyways They started asking for filing fees and I would send it like adummy:-( but as the months went by I found my self sending more and more money orders untill I realized I was probably never going to get anything from them, so I Google the Company and there was in living color that they had so many complaints against them. I felt so stupid I was so mad at myself for letting them pull me in the way they did I hope they get whats coming to them soon before they get someone else again but they probably have already and there's nothing I could do about it either I really hope that by me giving you they're address tou could do something about and if for some you need any help doing it I have some of they're letters still and the money order receipts left, well I hope that was helpful. Sincerely Debra Garcia Ornelas

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Publishers Clearing House / PCH.com This place is just a waste of time I have played and

This place is just a waste of time I have played and perticipated for 15 years now and never and will never win anything except for more tokens to reenter more games that don't give anyone a chance to win even a $10 gift card. I was given 2 years to live last November because of a blood clot disorder that I have and this is like playing the lottery except you actually have a chance to win there but you do have to spend $2 on a real ticket. I stop play this scam bogus games 2 year ago because I always keep getting e-mails from them and I wanted to atleast try to win something maybe get lucky for my kids sake since I have 5 of them. Served during the Gulf war use to make $60,000 a year working now on disability and waiting to win on this sure is worse than waiting for my body to shut down or a clot to go to my lungs again or heart or brain. My mom use to enter this years ago and did she said for 40 years and never won as much as a thank you for wasting your life dreaming. So without further adue thank you PCH for changing someone's life out here in the world and keep on keeping on did trying hope and dreams that is why you are the entity that you are. Well just got another email that someone on my road maybe a winner and if I want it to be me I should stop posting the truth and come scratch off my chances at winning $. 05 for life hangs in the balance and by delaying responding to this e-mail means I will forfiet any shot I have at winning nothing.

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Publishers Clearing House / PCH.com Pch can be frustrating

Pch.com browser on a tablet I know is frustrating. I dont use a computer so I have no idea how others feel on a computer. But I have nothing but trouble with half the things not working for me to get through, or is broken down. And to top it off, now I have been hacked with the congratulations, Amazon $1000. 00 reward or iPhone X, thingy.
It pops up about twice a minuet and it stops me from everything there now.
But besides that, even putting in complains, you call tech support, they act like we reallly care about your enjoyment at PCH but they never fix the problem.
I do believe they know that you have been there a while so they figure they make nothing off of you using their system so they put you to the side to take care of the fairly new players who are more willing to spend their money on their crap. As far as anyone really winning the big prize is my only hope having my wish to hopefully one day come true like the rest of us. I know they are trained to treat you like you are important to them, but in reality you are not. They have the billion who are members of pch with the same dreams in hopes that they too will become a lucky major prize winner. I know when I was new to the system the sight ran smoothly, then more and more problems happen to the site as if its deliberate. Im sure most feel the same as I. I even remember the time many got a pop up with their name showing they won $10,000. Then soon to get an email saying it was a mistake. They kindly apologized saying we would be put in a special drawing for 10,000, but I doubt they ever had that special drawing. Seems they would of announced to us who had won that being many felt we been had. I really do think Pch is poorly ran. Their coding needs either better care or take care of the old players too.

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Publishers Clearing House / PCH.com I'm an idiot for having played for so many years

I have been a consumer and game player with them since 1978. Stopped for many, many years and then started again. I decided today to see if there were any reviews on line and found this site. After reading all the negative reviews, especially the ones where they also decided to try and use thousand of game points to enter one of the product giveaways, and got nothing, I too have decided this is no longer for me. I am intelligent enough to know that the contests and game points are an entisment to get us to keep ordering and keep playing, but we all have that addiction inside us that keeps us trying and the dream of winning some money that can help us get just a little ahead financially. I have been retired now for 5 months and I can't tell you how much of my time I have wasted. I am so sad and so sorry that I have done this, but I can say now after reading the other comments that I let myself get sucked into the dream of winning. I am no longer going to waste my "life" doing this. Please if you are like me and have been sucked into this scam stop now. I want to tell PCH that I resent the constant requests for me to order (and yes I have placed many orders) when I have just ordered something. I want you to know PCH that I am not stupid nor ignorant, but very resentful when you send me yet another request to purchase and say I am going to get a discount, but I have saved previous brochures and the prices are no less, they are the exact same amounts as all the previous brochures. If you think you are getting a bargain you aren't and they have the audacity to tell me that if I order two items this time, I will get something free, when I just ordered. We aren't given a choice of selecting the item we want free, they choose for you. I'm blabbing too much and yet again wasting my time. My hope is if you are reading this please stop wasting your life; read a book, go for a walk in the country, find someone who needs a friend, do a hobby that you really enjoy, where you can see results, like planting flowers, or creating a painting. The honest truth is the percentage we will win from the company is far beyond the enjoyment you can get from the other things I have mentioned above. I can only hope that I can get them to stop sending their bulletins, as I have to remove my name before I can put any of the materials into the recycle bin; therefore wasting even more of my time/life. God bless you all and may you find happiness in spending your time on things that bring you true joy.

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Publishers Clearing House / PCH.com Don't do it!

While I do not work for publishers clearing house, I do work for the company that handles their mail and shipping.

Dear Publishers Clearing House Customers,

The following post is all in my opinion.

I want to let you about this company. I have been working for the company since March 2020. I've seen things that shouldn't happen and things that should. I work for Fulfillment Distribution Center in St. Cloud, MN. PCH uses FDC for their orders, and shipping. I work in the department where we open your mail, sort out the orders, turn in name and address changes and collect your money. What they don't want you to know is that the customer is being fooled. I read your letters and feel your hurt about your struggles and how with Covid you're still ordering in hopes of winning even if you have no money. They say 'no purchase necessary' if that was true why do we sort out your orders from non orders? They get run through us outsorters, and I have heard one of my managers even say more then likely FDC will not run it because they don't wanna take the time to. I'm not saying they do that to all of them, but most. The shipping and handling prices are way too high in my opinion and I have found the same products for cheaper on the web. Most don't charge anywhere near what PCH does. I've read letters from people crying about not being able to order and are worried they won't be entered. You have the right to worry.

FDC hires for $10.00 an hour and if you really need a job, they're always hiring. Always. In my opinion it's because of the low pay, the broken policies and procedures, safety, and down right racism and discrimination. Your orders and letters are handled mostly by Non Americans, I've noticed these people don't really give a care. These people don't care if a stamp has fallen off your order form, and throwing away checks, money (for those who send cash) as well as your order forms. These people will pick up discarded stamps from the floor and tape it on ANY order form. Then when you receive your order you DIDN'T place, upon returning it are then sometimes charged for the shipping even though it ISN'T your fault. The $30 free gifts they send out aren't free as they turn around and charge you shipping for them. The products are crap, in my opinion PCH and FDC don't care and if you're lucky you might win some small piddly amount of money that will never amount to what you've already spent. I'm sorry for those that have been playing and paying for decades. There is always another drawing, every 2 months. Some of the order forms sound threatening. 'if you don't buy something you'll be lowered a level' also your customer appreciation forms are sent to everybody. It doesn't matter if you're a customer of 40 years or a customer of 40 days. It doesn't matter.

PCH and FDC make a lot of money off your hopes and dreams. With this money you give them, you'd think they'd do a better job creating the forms and stamps that go with the money you've been paying, lately there are so many forms that have so many steps when most of those steps aren't even necessary, forms are confusing. You, the customers need to know these things.

For those of you who still order from PCH, here are a few things you need to know to try and make sure your orders are received. Use tape to put your stamps down. Scotch tape, not shiny or any other tape, no glue. If you are ordering more items then there are boxes, tape them to the order form or another piece of paper. Don't just leave stamps loose, they get thrown away. Also I've been told no more then 14 items an order form. Do not send cash, as it is never guaranteed whether it'll even make it to billing because of dishonest people that work for FDC. Expect high shipping costs and crappy items to order, don't expect to win because more then likely you won't. Whether you've been ordering for years or not.

I know speaking about this can get me fired, (which is also why this is being done anonymously) however in my opinion I can't let you keep being led down a path that you shouldn't be. Maybe this will get posted and these companies will actually remember you are more then just a customer ID number. There are a small few of us who do care. Those of us, we read your letters. I wish there was more that I could do. I can only hope that this will get PCH and FDC to stand up and fix things instead of just taking your money. You shouldn't keep getting screwed. Please share this with anyone you know who uses PCH please. Thank you.

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Publishers Clearing House / PCH.com No parental&Viewer discretion advice! False Advertising fraudulent advertisers hacker virus type ads

I wrote a review a while back because of problems I was having with PCH! The same advertisements they throw at you on a day today basis were the same advertisements that kept fishing me Completely out of PCH websites. Not to mention showing extremely questionable advertisements with naked women and half naked not showing or restraining themselves as to at least have a - viewer discretion advised warning or parental ratings at all! My 3rd youngest finished my pch lotto only to have The usual titles with super inappropriate pictures of naked women & Reproductive organs exposed, with same titles, such as seven-time lottery winner does this every time, do this before purchasing a lottery ticket, casinos don't want you to know this, casinos don't like it when you do this but they can't stop you etc. titles of advertisements they Show & throw on a day-to-day basis after completing entry, Only this time with super inappropriate pictures! AnyWho new update and complain is October 12,2018 and a couple of months back as well! New problems With the advertisements and advertisers PCH presents us with with no accountability or at least a SORRY!

I was going to wait until the sweepstake was over, The $2500 a week for life.

The reason that is. When big sweepstakes are over is when most PCH customer/consumers get upset
Over all the time they invested and wasted thinking they had a good chance of becoming the next winner! Not realizing it's basically impossible almost a 0% chance of winning ANY sweepstake let alone a BIG-SWEEPSTAKE. Like 0.***% chance not even a half of 1%! Don't waste your money but you have a better chance with the actual lottery please be careful don't throw away your money. If you do even if it's one dollar that you win keep that dollar or whatever amount you went down throw it back at them after you get something from scratchers or Quick-picks! They know just to hook you! Make your believe you almost won! But No, Not even close! WARNING

This last sweepstake that ended coincidentally no big winner was found instead they awarded a $1 million check to a man in Colorado

A couple days after that they kept sending emails stating that they still need a winner and they're going to keep running the same sweepstake to find a winner! I could be wrong but as far as I'm concerned I'm pretty sure they did not find a winner what a coincidence!

Now I know you're probably thinking why do you keep playing wasting your time. Well I can tell you it's for the same reason that I have to wash my hands a certain amount of times every day for a certain amount of seconds each time my OCD and it's free

If I ever become a real winner... no don't confuse my statement basically child like if I don't win then it's not real no no no. What I mean if I ever do become a winner of some actual cash then I will come back and I will confirm. About three or four months ago I did receive a $10 Notification that I was the winner?!

Like usual I ignored it. If you're a PCH customer/consumer and you been playing for a while then you know all the stuff they throw at you more than half of their so call not affiliated sponsors are fraudulent and I can prove it! I just don't understand why they don't have actual PCH staff dedicated to monitor their own sponsors and people they let advertise and PCH websites, No common sense. I know they need to cut corners and have a certain amount of advertisements in order for them to be profitable and be able to award somebody with actual money that they advertise, They been sued a few times for that reason and more

Well come to find out I did win $10 they send me a check I had to double check with PCH staff which is extremely hard to do so sometimes because if you ask questions they will literally regurgitate information and send you all the information you can find on your own at the PCH.com websites/facts

They send you the odds of winning,
No purchase necessary to enter or to win,
Yet keep pushing to order saying things like show us you want to win and place an order today!
They don't choose the winners...
Complaining or giving them sad stories will not help you become a winner anytime soon or faster!
Their winners are chose randomly supposedly
It's just hilarious that a computer that supposed to choose randomly seems to always miss 9 out of 10 when it's higher than $5000 a week for life. Sometimes they do but it's really rare

But if you add how long it will take to get to $1 million and even the $1 million check is pretty good thing since it's kind a like a lump sum payment In a way I guess.

Because of that $10 notification and ignoring
Everything before then specially since I had been scammed out of $169 through a sponsor/advertiser on PCH website selling brain pills using CNN background and Mr. Hopkins Rest in peace. A fraudulent advertisement percented to me through PCH on a PCH website/advertiser using Piret copy violation/copyright everything about it was wrong with so many violations and on top of that PCH took no responsibility not even a sorry they told me a lot of their advertisers are not affiliated.

They got me to purchase five bottles for $169 dollars. I probably should've googled research before putting in my credit card information

However back to my story/main complaints you get thrown to the wolves when it comes to their advertisers the same advertisers you get after PCH spectrum are the same advertisers that are completely fishing me out which they had the Guts and nerve to tell me I should reach out to them and tell them that there's fishing me out!
Me do The grunt work and contact the scammers that keep fishing me out of PCH websites and let them know what they're doing to me how is that even ethical how are they going to ask me to do such a thing contact fraudulent advertisers/sponsors with virus like and Law breaking criminals that probably work with PCH I have a video of PCH it's self acting like a virus not allowing me to clear my URL and no matter what popping back up without even searching PCH on my most Visited websites a video of a couple minutes trying to get rid of all my PCHURL and PCH history popping an opening and re-popping over and over no matter what I would do to my history. I personally believe that PCH it's self is some type a leave visited websites a video of a couple minutes trying to get rid of all my PCHURL and PCH history pop being an opening and re-popping over and over no matter what I would do to my history. I personally believe that PCH itself is some type of virus either on purpose or by one of their disgruntled employees which I'm sure that's what they're going to say throw somebody under the bus so they don't get the blame for having virus like encryption coding which they used to obtain most of our information and basically profiling us! & selling our information to sponsors and advertisers of theirs!
Noticed that shortly after entering is PCH or going on PCH websites the phone calls start!? The automated recording and phone numbers from so many different states and most of those numbers you call back so happened to be disconnected immediately after forwarding their number and then you searching them and trying to call back!

Wait What!? Yes! They had the audacity to tell me I should contact those fraudulent advertisers that so happened to be the very same advertisements we get after entering on PCH spectrum the so-called special opportunity! Such baloney and I'm sorry for everybody who gets their hopes up with those mass produce emails that seems so personalize like Danille saying this is the flower shop we're going to stop at and this is the hotel we will be getting when we go to you're City/town Before we go to your home and award you with our big Sweepstake!
A lot of people get their hopes up not realizing that these emails we get are pretty much mass produce!
They have special programmers that program the emails in order to make them look like their personalized
To an individual but they're very much mass produce with everybody getting the exact same email.

It only happens when I'm on PCH website PCH games PCH.com PCH search and win PCH front page PCH keno PCH lotto etc. etc.

However, these so called sponsors are such criminals and PCH percent us with these criminals.
Because of those $10 I honestly thought it was PCH they told me to complete a survey and upon completing my survey I will receive a special gift simply by completing the survey so I did I enter all my info and then I realized why are they asking me for my credit card if it's a gift so I immediately stopped myself from pushing complete took pictures of everything and turned out it was a survey company pretending to be PCH asking me questions about PCH because it's one of their sweepstakes competitors
Talk about copyrights!

AnyWho
I still enter on a daily basis sometimes I waste over three hours on PCH websites/games & probably still will til the day I die. Just kidding! But I'm definitely slowing down tired of their scam's and their sponsors which I think it's them PCH disguise as sponsors in order not to get sued it's starting to feel like a little bit of a conspiracy LOL but seriously!
Which is why I can tell you something fishy going is going on here!

At first I was a little scared that they'll use my complaints against me and make sure that I never become a winner but even without my paranoia
The odds of winning are so slim I have a better chance of learning how to breath underwater then I do winning one of the big prices it's billions to1, or any prices at all! For that matter.
They know how to manipulate you giving you a $10 $20 check making you believe you have a chance and in return you spend 10 times that amount thinking you'll get on their good side and one day you'll become a winner! But NO! Never going to happen!
They to manipulate you!
They have people with degrees in psychology and they learn your patterns and profile us and use it to manipulate you into believing your very close or one day soon you might win! Far from true.
They spend a lot of time and money to make sure they get your money and they have lawyers that will make sure you run out of money before you can make it to the end of your courts after Submitting a lawsuit against PCH!
Unless it's a class action type of lawsuit which the lawyers get a biger figure in most cases but not all...

So today at 9:13 AM October 12,2018 It happened again.! If you play their instant games then you know they're inpossible to win, Well about a month ago the field goal kicker on the instant win game/games/sweepstakes, wich all end the same never winning never accomplishing the goal or the objective to win the game

No matter what you do all instant win sweepstakes,!
Win instantly $1000. Etc. Etc.
They always ends the same you not winning or accomplishing the goal/objective of the game/instant win/sweepstake etc. etc.
Only this time was different!

Well for the first time the field-goal kicker kick the ball straight down the middle I was so excited I started yelling profanities thinking I won a $1,000 on PCH
Because it's almost impossible to win anything even redeeming tokens, even when you enter 9999 tokens/entry/entries. Never win anything and it's why I only have around 15 million tokens out of the 70ish million tokens I had!

Then reality set in. Nothing!
Not a congratulations, no e-mail, no balloons nothing! Like when I won the $10 still not sure how, by the way thank you very much PCH I framed the check and have it in my living room! It's like seeing a unicorn and taking a picture. Also so I don't spend over $100 thinking I have a chance LOL joke is on you PCH, JK,
It would have been if I would have cashed it but I didn't either way
Thanks,
You should try to think about saving trees and not wasting so much paper you're forcing people to download the app then why not go paperless and enter through phone by calling and by text messaging just not charging since you guys capitalize on everything not thinking about the consumer/Customer of yours PCH which is mostly elderly and broke people including minorities!

PCH is worse than profit Peter Popoff and his so called miracle water, he also was sued several times and debunked!
If you pay attention and see him on commercials you will see that it's only after hours or on BET or other Black/African-American community because he thinks they are the most likely to fall for his bologna and send him their last dollar thinking they're going to get thousands of dollars in miracle money back. Also there is proof that he thinks they are more ignorance because they have the highest school dropouts and drug abuse low income people but still religious so he prays on them like a predator and like PCH on the elderly community and disabled like myself! People in dire need of a miracle!...
Peter pop off got me too he kept asking for money first about $20 then 30 and then he starts asking for 100 $200 because that's the vision that he got from God that he needs a Seed of faith in order to receive a miracle from God we need to pay...

If you start having entries by taxed I would like to get a thank you email or text because you literally got the idea from me you're welcome PCH.

Please, you be careful PCH consumers and customers if you continue to enter do NOT FALL for their charlatan tricks at this point they are skilled magicians that know how to get the Dollar & pennies out of your wallet and into their bank accounts. Not to mention the garbage product they sell 10 times the price mark up and what it's worth...&
No I will not work for you guys LOL but feel free to send me checks on the royalties that you will get from my text message idea. Trademark by Daniel Marquez San Jose California. Entry by text/free entry but data and charged may apply...
Shame on you pch
Not just wasting paper but also gouging people out there hard earned money and their retirement as well as their Social Security shame shame on you!... back to my typical horrible experience with PCH in their customer service- a. K. a so called customer service department that never help very rarely get actual information/answers always the same regurgitated baloney!

I contacted PCH and told them what happened it took a few days for them to get back to me and I still have the emails to prove.

In their emails they stated that they have no record of them awarding a price to sweepstake or game at the time of me playing and entering that specific game/sweepstakes/win instantly $1000

They stated that they have certain times of the day where they have certain prices/ giveaways/sweepstakes that they give or award and unless I'm playing one of those special/certain games at one of those special/certain times I am not going to be a winner even if I complete the objective of the game!
Even if it's making the basketball into the hoop kicking the field-goal into the field goal or football straight down the middle into the field-goal it doesn't necessarily mean that I won or a winner! Or any other PCH customer/consumer!
What?! Then what's the point of the entry by b. S game!/ Instant win sweepstake!
Such B. S!

My heart sank to my stomach same type of feeling when my first marriage ended felt like I had broken up with a high school sweetheart that's how bad it hurt. So instead of spending or wasting two hours on average a day on PCH websites I started only entering the bare minimum in order not to get those aggressive emails
For example don't say we didn't warn you! Don't forfeit your chance to make your families life better! If you don't answer you will forfeit your winning number and all your winning opportunities! Better not ignore this! You will be sorry if you do not reply or answer to this email.Etc. Etc. Etc.

I had two jobs I was a plumber and a private contractor for funeral homes and multiple counties with the sheriff station corners office
So car accidents, suicides, search and rescue accidental death or even questionable deaths I would retrieve bag and tag and take to the corners office. If it was natural on hospice and was expected and you had a funeral home then I would take to funeral homes The love ones that Deceased Sorry if I sound a little morbid. And I lost my mother in 2005 had a hard time thinking about her passing Took three gears to talk about it and not tear up.
So if you recently lost somebody I am sorry did not mean to bring up sad emotions.

Then I got hit by a truck and they took off.
A hit and run.
Which the officer on scene
Said all he has to do is say there's 10 people in his home and there's no way of knowing who took his car/truck
Plus a lady/bystander
Took a picture of the plates and they did not even have car insurance since 2011
And the police Department in Modesto are not the friendliest I know because they were one of the counties Stanislaus County we had a contract with. Only Because that's where Mariposa County corner office stored there cases at.The corners department officers in Modesto are great Modesto PD not so much some are great but very few...

That involved Yosemite search and rescue etc. etc. Some of them were great upstanding officers hard working some like I said tired and hot because temperatures out there are ridiculous!

This happened in 2015 haven't been able to work since... no-insurance money no lawsuit no nothing In fact I don't understand how my own benefits that I racked up and accumulated still fighting to get.
I don't need sympathy or a violin out.!

As bad as I have it there's always someone out there way worse so when you're feeling really really really low always remember that no matter how bad your situation is, it could be worst! I use a cane, a walker for short distances and a wheelchair for long but at least I can still walk more or less even though it's mostly pain and numbness I can still feel my legs!

I've had multiple surgeries and countless of procedures as well as trials with nerve stimulator's shots steroids clinical trials you name it I've tried, therapies in pools outside of Pools physical therapy multiple times etc. etc. Which is why I have a lot of time on my hands

So I've been entering for a really long time probably not as much as our elderly folks that are now retired and love to enter an order things from them which is another thing!

They make sure to let it be known that no purchase necessary to enter or to win!

But at the same time it's Very confusing and contradicting because they will say things like shows that you want to win by placing an order today...! What!?

However they tend to push so much product on to you it's not even funny

They even send me messages over and over all in the same message by the way no purchase necessary but take a look at these amazing products we have,

Show us that you want to win by placing an order today and by placing an order, you get an extra entry!

Products that you can find at Walgreens pharmacies dollar trees dollar generals and then not only do they hit you with the extra fees so your $10 item suddenly turns into $20 plus dollars!

Tax, handling fee, shipping
What I understand the shipping but why handling? They're already doing over 75% plus's mark up price and they don't even explain that towards the end they're going to add tax and shipping and handling they show you these great prices and then suddenly when you're checking out it's over 1/3 of the price They ADD!

Anyways today at 9:13 AM Pacific time I'm in California, it happened to me again my field goal kicker made the field-goal got me so angry that instead of waiting towards the end of this sweepstake which I'm not sure if some of you got
$2500 a week for life I think they were not getting enough traffic that they started sending double the price money $2,500 a week for life times 2($2,500X2)=$5,000
A week for life! Instead of the regular $2500 a week for life email.

But now they're back to their original emails $2500 a week for life plus after you die $2500 a week for life to who ever you choose!

But because it happened to me twice in a very short time frame I decided to write this today instead of the end of the $2500 a week for life sweepstake! Guaranteed nobody wins It but Who knows since it's under $5000 a week for life what a coincidence

And by the way all those other sweepstakes example $500,000 towards your dream home
$75,000 debt relief, $50,000 carefree, $50,000 Hawaii trip or keep the money, $35,000 kitchen renovation or keep the money, $25,000 towards gas and groceries, $20,000 Secret Cash stash, $1 million and up to $50,000 bonus, $1 million and up to $50,000 bonus genie lamp, $1 million Numerous sweepstakes
$40,000 ultimate sports package or keep the cash
$40,000 up to Ace game
Ford F1 50 valued at $65,549 dollars
Etc. etc. Etc. I kept asking them to please provide when they were awarded.

I understand if they cannot provide to who
But at least when they were awarded and or what state the individual that was awarded to those sweepstakes/big sweepstakes games but I keep entering over and over asked multiple times and either they ignore me or they sent me the same regurgitated information that I can find on my own on the facts or their new Winners list info
That they provide. With amounts and first name with one letter initial for their last name and state that the winner lives in!

Then they sent me a whole bunch of information of previous to winners and almost lawyer like documents because of the previous lawsuits to show that they do award money

I couldn't help but laugh
All these emails I still have by the way.

They actually blocked me on pch blogs because I started asking questions on their blogs and unless I write something super short and vague like congratulations on becoming a millionaire/winner or I wish to become a winner as well or they will not post my blogs on PCH website blogs.

They will leave my comments for Moderation and leave it at that and will never post if it has to do with any questions regarding the prices or sweepstakes that I enter on a day-to-day basis

Like I have for years and years now until this day I still can't find the winners those
Big sweepstakes I keep entering like to dream home $500,000 $75,000 debt relief $100,000 dollars cash to the rescue
$100,000 first class vacation or keep the cash it used to be $90,000 now it's $100,000 and before used to be $100,000 grocery sweepstakes now it's $1 million ford F1 50 valued at $65,549 $15,000 relaxation or keep the cash, $20,000 secret cash, $35,000 kitchen renovation, and fairly new $250,000 a year for life and the multiple $1 million with up to $50,000 bonuses Etc. etc. Etc.

I'm in San Jose California and my name is Dan M angry and tired of their antics not to mention all the glitches that they still have not fixed if you play all tan games on win $1000 instantly you cannot collect the bonus tokens if you collect tokens for the first 8 Instant win $1000 games if you play the remaining two and try to collect Danielle's bonus tokens game it will say we are experiencing technical difficulties please enjoy your tokens which they give you none

So unless you play all 10 games on win $1000 instantly you're only going to be able to collect once for Danielles token game.

Two nights ago I tried to be one of the top token scores of the day and I made it to six place for about two minutes then I was surpass Literally in two minutes and no longer had a place in the score board chart I tried downloading their app worst app ever so I deleted it play off their website and emails only less advertisements So less time wasted! Now they're saying if you don't have the app you will not become a winner! Talk about communist antics!

I Wish I can applaud you in person those of you who play on the computer or tablet

Tried it twice feel sorry for you guys you can't even skip the commercials and advertisements literally hours wasted on commercials and advertisements only to have to glitches on the games you were trying to complete or sweepstakes you were trying to enter! Bravo to you I tip my hat to you gentleman and Women I truly do tip my hat to you I salute you for all your time and effort on commercials and previews you can't even skip. You can have the app but you don't have to play the app after you enter on your phone computer laptop tablet etc. open the app after all your entries and only enter a few Times so you get your entries through the app as well so you don't waste one or two extra hours on commercials and previews. Like Sesame Street the word of the day, ("beware of PCH")
Well that's 3, well 2with 1 Abbreviation! Good luck to you all.

Dan M in San Jose California

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Publishers Clearing House / PCH.com Broken web page they refuse to fix

The broken web page (The URL is https://spectrum.pch.com/Path/YourDreamHomeAdqLG_B23BB73AA5EC40CDBBFBDD196761F277/CEINTDec830.aspx). I have notified PCH thirteen times about this ONE PAGE failing to load properly. Instead of taking my information and either fixing the broken code or just deleting this page entirely, they suggested I delete all my SAFETY PROTOCOLS that I use when on the internet. That is not a SOLUTION to this problem. Of the hundreds of pages PCH has this condition only happens on this ONE PAGE. This is why I am filing a formal complaint to PCH for their LACK OF CUSTOMER SUPPORT. Again for the fourteen time I ask PCH to fix this issue.

Claimed loss: Lost of 80,000 tokens daily and this has been over a 3 month period.

Desired outcome: Delete the defective web page of fix it so it works properly.

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Publishers Clearing House / PCH.com Products being shipped to my Mom that she does not order - needs to stop.

My mother keeps receiving really junky stuff that she does not order. This has been going on for years. When she calls Customer Service, they say to keep it for free, but then they bill me later on anyway. I am sending back two packages on her behalf, and the postage will be expensive and is never reimbursed. How does Mom get this to stop? The latest is Order No. [protected] for a total due of $35.23. She did not order this, called Customer Service and was told to keep it. A month later she received a bill for it.

Claimed loss: $35.23 for this one, hundreds in the past.

Desired outcome: Mother needs to be taken off the mailing list and any lists that prompt having this undesirable crap sent and billed to her.

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Publishers Clearing House / PCH.com - My wins that could be also from omg sweepstakes too.

I have been doing the publishers Clearing House / sweepstakes since 2019, 2020, 2021, 2022, 2023 and still. It might be omg Sweepstakes too.  I have won and they won't give it to me. How am I supposed to survive and why do they get to be ok too? Publishers Clearing house is abusing me for years and still. I heard them say switch as meaning that it'...

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Publishers Clearing House / PCH.com - Customer service

I stopped receiving PCH Quizzes abruptly. I have received them daily for over 15 years. I have millions of tokens saved from completing these quizzes. I'm at the Black Diamond level. I tried to open the PCH Quizz online and got the following message - "Unfortunately at this time we are unable to process international online transactions. Please keep in mind...

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Publishers Clearing House / PCH.com Huge waste of time and effort!

I have played for about a year and all I get is a filled up email inbox and a bunch of scam emails to order stuff. I know they are getting money from pup up ads I watch in the app, surveys I fill out and things I order. So they're just another fake game add revenue scam! I have never seen or heard of anyone winning the grand prize and I know that they could payout. Im pretty sure Mr. Beast a youtuber who is also an ad revenue earner pays out more than PCH for stupid games. Check the numbers. Where are all the ad revenue and tax dollars going? Not to mention being backed by the federal government... it's a racket. I want my surveys (personal information) and time back!

Desired outcome: Pay me for my time watching ads and give my information back.

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Publishers Clearing House / PCH.com Published clear House

My name is Marilyn Higgs I would like to file a complaint against PCH there are people on you guys be tenting they are part of the pch I giving them $568.00 they said I won a million dollar And a new truck but never got any thing That the second time I being scam the person name were agents Andrew Goldberg and Dave sayer and Danielle Lam I just wanted my back back and get those scamer the are lier I am on a fix income once month check

Desired outcome: I have kept the three apple gift card I have that I had to get

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Publishers Clearing House / PCH.com PCH games

All games played are playing worse than ever. Control objects DO NOT move. Darts, basketball, bowling, scoring may, may not add but subtract as much as 2-300,000 it makes no matter which game. I have shut down, cleared nightly. This ONLY happens with PCH. I might expect such operations in a communist/ socialism country but not in America.

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Publishers Clearing House / PCH.com I am complaining and the mistreatment from PCH staff When I try to do my entrys I'm constantly being prevented from doing do

When I try to do my entrys I'm being prevented from doing so, when I play in the tournament my score is being tampered with, and my entries are being erased. I'm often told that I have won though emails, but I have been playing with PCH for 15 years and I have yet to receive a thing! WHY? Please reply back Barbara Scroggins [protected] HELP ME PLEASE

Desired outcome: Pay me what I've won and treat me like a person

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Publishers Clearing House / PCH.com Payments

I've been playing pch for years, in between [protected] I started playing other pch games as pch latto etc...Never ever have I ever win anything and iam not understanding why if you have winners everyday and let's not forget I've been playing for years🙄🙄🙄 iam a single mother and in need of some help paying my bills they send me emails saying that I'll win bt never do

Desired outcome: Nice payment I could use to pay my bills

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Publishers Clearing House / PCH.com Customer Reviews Overview

Publishers Clearing House, commonly known as PCH.com, is a direct marketing company that offers a variety of products and promotional offers. Its services include sweepstakes, prize-based games, and a range of merchandise. The company is well-known for its prize patrol, which surprises winners at their homes. PCH.com also provides online games and contests that engage users with the chance to win cash and other prizes. Customers can access these services through the company's website.

Publishers Clearing House / PCH.com In-depth Review

Website Design and User Experience: The website design of Publishers Clearing House (PCH.com) is clean and user-friendly. The layout is intuitive, making it easy to navigate through different sections and find what you're looking for. The color scheme is pleasant and not overwhelming, enhancing the overall user experience.

Sweepstakes and Prizes: PCH.com offers a wide range of sweepstakes and prizes for its users. From cash prizes to luxury cars and dream homes, there is something for everyone. The variety of prizes keeps the excitement alive, and the chances of winning are fair and transparent.

Trustworthiness and Legitimacy: Publishers Clearing House has been in the industry for decades, making it a trusted and legitimate platform. They have a strong reputation and have awarded millions of dollars in prizes to winners over the years. PCH.com operates under strict regulations and ensures that all sweepstakes are conducted fairly.

Customer Support and Communication: PCH.com provides excellent customer support and communication. Their customer service team is responsive and helpful, addressing any queries or concerns promptly. They also keep users informed about the latest sweepstakes, winners, and updates through regular email newsletters and notifications.

Privacy and Data Security: Publishers Clearing House prioritizes the privacy and data security of its users. They have robust security measures in place to protect personal information and ensure that it is not shared with third parties without consent. PCH.com also provides clear information about their privacy policy, giving users peace of mind.

Payment and Redemption Process: The payment and redemption process on PCH.com is straightforward and hassle-free. Winners are notified promptly, and the redemption process is well-guided. PCH.com offers multiple payment options, including checks and direct deposits, making it convenient for winners to claim their prizes.

Overall Customer Satisfaction: PCH.com has a high level of customer satisfaction. Users appreciate the transparency and fairness of the sweepstakes, as well as the exciting prizes on offer. The user-friendly website design and excellent customer support contribute to a positive overall experience.

Additional Features and Services: In addition to sweepstakes and prizes, PCH.com offers various additional features and services. These include online games, daily lotteries, and a rewards program. These additional features enhance the overall entertainment value and engagement for users.

Complaints and Resolutions: While no platform is perfect, PCH.com handles complaints and resolutions efficiently. They have a dedicated customer support team that addresses any issues promptly and works towards finding a satisfactory resolution for users. Users can reach out to them through various channels, including phone and email.

Comparison with Competitors: Publishers Clearing House stands out from its competitors due to its long-standing reputation, wide range of prizes, and user-friendly website design. While there may be other platforms offering similar sweepstakes, PCH.com's trustworthiness and overall customer satisfaction make it a preferred choice for many users.

How to file a complaint about Publishers Clearing House / PCH.com?

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3. Writing the Title:
- Summarize the main issue with Publishers Clearing House / PCH.com in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern.
- Include relevant information about any transactions with the company.
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- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

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- Review your complaint for clarity, accuracy, and completeness before submitting it.

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Contact Publishers Clearing House / PCH.com customer service

Phone numbers

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