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NationStar will ROBO CALL customers on the 4th or 5th of every month, even with customers that have never been late!!!
This is a very UNPROFESSIONAL company that is in a much lower class than other other mortgage companies. Unfortunately they are my current Mortgage Servicer since my...

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LAID OFF IN OCT 2009, UNEMPLOYED FOR 1-1/2 YRS. TRIED TO GET LOAN MODIFICATION. TOOK 1 yr for them to even start the process, even though all paperwork they requested was sent. Last year gave me 6 months deferred pay'ts at reduced amount. Paid all 6 payments over amount requested. found...

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Absolutely worst customer service I have ever encountered. My loan was originally with Bank of America who sold my loan to Nationstar. I was looking to refinance as my husband recently died and the interest rate was so high and the mortgage payments so high. I am "under water". Tried...

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Nationstar Mortgage called me at home on a registered DO NOT CALL phone to ask me to deliver their collections message to a neighbor. This is a very questionable practice, in very poor taste, a violation of privacy and illegal for calling a registered phone number. Shame on you, Nationstar....

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Another Greedy crooked lender! These guys bought our loan previously held by Horizon. We were told that we were approved for the modification process through the new HARP. From the start we were transparent about the difficulties we had in the past due to our home being rural and an "alternative"...

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Nationstar oversees Horizon-their foreclosure practices are dismal. I fell on hard times and been trying for modification for three years and cooperated with all paperwork. Time elapsed and all my all paperwork disappeared-they have all the excuses in the book and also was told 3xs that my file...

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These people are unreal with the harassing phone calls. I have never missed a mortgage payment or been late beyond thee 17the. Unfortunately my mortgage was sold to theem from Bank of America. From thee frying pan into thee fire. My mortgage is due in thee 1st of each monthe. It is considered...

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These people scammed me from day 1, they used predatory tactics to get me to refinance my mortgage with them and as a veteran i did it just to get a little extra money. They signed me up for an arm with the promise that i could refinance later. Then they did things like charge late fees for...

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They are absolute crooks & have been stealing my mortgage payments for almost a year now. My payments are automactily deducted from my checking account on the due date every month. I have every receipt where they have taken my money out of my checking account yet they have not applied any of...

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Monthly repeated phone calls to remind us to pay our mortgage before it is due.4e65f...

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Just an update on my personal situation with them. I stopped making my payments to them last September. They have not been able to prove to me that they are nothing more than a servicer on a mortgage that was transfered. Talked to my attorney. Told me to walk away from my home. My payments are...

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I could not pay my full mortgage payment in December 2011. I sent less than half the amount because of extenuating circumstances. I called Nationstar to try and make arrangements to pay December payment. To my surprise they denied my request. I am on a very limited income but I still want to...

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They have got to be the worst out there. Have been trying since last fall to get a loan modification with them when our work hours got cut. They keep saying we make too much money to qualify, are they nuts? All we wanted was temporary relief to help us get back on our feet financially and they...

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We moved into our house in 2007. I was game-fully employed and ended up being laid off. During that time Citi sold our mortgage to Nationstar (which is wrong but legal) right after the big bailout. We had fallen behind a lot but like many others reached out to Nationstar for assistance. The...

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I was notified back in April of 2011 that my Escrow had become negative and my mortgage payment would be increasing. I immediately called Nation star mortgage to start a modification and was told that I could not get one because I had one two years earlier with another lender. I called Fanny...

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Vermin indeed! This company recently purchased our mortgage. In mid-January of 2012, they sent us notice that our adjustable mortgage was to increase in March of 2012. The problem lies in that they had used the wrong index to calculate this increase. On Jan 31st, 2012, I contacted them and spoke...

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Had a great loan company originally through a great bank, then SURPRISE - got hit that it was sold to this HORROR FEST of VERMIN. No customer service skills, unreal fees for UNKNOWN reasons, cannot get anyone to give a consistent answer and 'BECAUSE THAT IS THE WAY WE ALWAYS DO IT"...

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My husband was unemployed most of 2010. We contacted Nationstar before we fell behind on the mortgage for any helpful options. We either made too much or too little depending on the offered programs (while on unemployment which was quite a paycut). We managed to make it thru 2010 with no help...

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Worst customer service of any mortgage company. Loans can not be paid online or by phone without a fee. Phone system is set up so that it is nearly impossible to get a person on the phone. Customer service is highly incompetent and rude. I did not choose this company, I was transferred. Now...

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Our mortgage company sold our mortgage this past summer to Nationstar. We have an escrow account and the December 2011
taxes were due. My husband receives a $300 veterans credit and that was taken off the bill by our Town and the 3rd party company that Nationstar uses subtracted the $300...