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Microsoft XBox 360 Complaints & Reviews

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Microsoft XBox 360 - England, Middlesex, london - xbox live gold

Posted: 2011-03-25 by    gulzaman
Complaint Rating:  0 % with 0 votes
i updated my xbox 360 account and i have paid for my xbox live but its not going through it says that its updated but des not let me play online...
Complaint comments Comments Complaint country United Kingdom, England|Middlesex, london Complaint category Software & Games

Microsoft XBox 360 - Tasmania - File Complaint system sucks!

Posted: 2011-02-03 by    XBOXISLAME
Complaint Rating:  100 % with 1 votes
Well I am banned of XBOX Live again as this idiot guy and his girlfriend keep getting all of their clan buddies to spam file complaints on me. His gamertag is GREY FOX OZ and hers is FOXY FOXX OZ, help me and file complaint them as I want to get even.

Now to Microsoft, how crap is that we pay for a service only to get banned for absolutely nothing or something so trivial. Also how come the system can be so abused by these groups of people with no lives who just ruin the fun for everyone else. They just will get anyone banned they feel like, as long as a lot of complaints are filed...
Complaint comments Comments Complaint country Australia, Tasmania Complaint category Software & Games

Microsoft XBox 360 - constant hardware problems

Posted:    MavRyk
Complaint Rating:  0 % with 0 votes
To date I have had 7 faults with my consoles, 1 machine scratched discs, 3 died of separate software failures, 1 had the power pack go down, 2 died from the red ring of death, I also had an aerial cable stop working for no reason, luckily I managed to get a new machine in all but 1 case, the last time it broke was told it was out of warranty so would have to pay around £100 to have it picked up and repaired, thats more than the original price I paid!, got a 2nd hand 1 for £60, dont get me wrong I love my 360 but isnt there something that can be done about selling a machine that is defective...
Complaint comments Comments Complaint country United States Complaint category Computers & Accessories

Microsoft XBox 360 - West Virginia - BEWARE!Console banned on xbox live

Posted:    lynneef
Complaint Rating:  100 % with 2 votes
beware when you purchase a used xbox 360 on ebay or anywhere else because it is most likely being sold because its original owner hacked the console so that it would play burnt games, i learnt my lesson just this pass week, i bought my kids a 360 for christmas and we never had the live points so my kids never attempt to play online at xbox live but i just purchased them some gold points to play online and when we tried to connect and sign up on the website i recieved a message on the console that said that the console was banned for what i suspect is something that the previous owner had done to...
Complaint comments Comments Complaint country United States, West Virginia Complaint category Ebay Scams

Microsoft XBox 360 - Problems, problems, problems

Posted:    Dean Been
Complaint Rating:  50 % with 2 votes
We purchased an xbox 360 in November of 2007.On may 4, 2008 the unit stopped working.Because unit was well within the warranty time frame we called. They instructed us to be looking for a prepaid box to send unit out to be repaired.When we received unit some 2 weeks later not only did it not work, but it was a different unit. We verified this 2 ways, one serial numbers of originally purchased unit wasn't the same, two we spoke to repair center and they admitted that unit sent back was indeed a refurbished unit. On original call when problem first occurred at no time were we told that a replacement...
Complaint comments Comments Complaint country United States Complaint category Computers & Accessories

Microsoft XBox 360 - Texas, Mineral Wells - crashing consoles

Posted:    SGriffin
Complaint Rating:  0 % with 0 votes
Like a multitude of people, I have had bad experiences with the Xbox 360. I have had four, waiting on my fifth one. They each last about six months. When my second one crashed, Microsoft support claimed that the problems were insignificant to the majority that worked just fine! Really--look around the internet--problems everywhere. I paid for a brand new one in 2007 and I get sent back repaired older models--that eventually have the same problems. I try to contact support to get answers--No resposnse. I just want to know why this keeps happening. You can't just keep treating the symptoms, you...
Complaint comments Comments Complaint country United States, Texas, Mineral Wells Complaint category Software & Games

Microsoft XBox 360 - North Carolina - Xbox 360

Posted:    anas
Complaint Rating:  0 % with 0 votes
Xbox has been a terrible waste of money. I've had problems with both the Original Xbox and the Xbox 360, and it's been going on for years. I've spent thousands, and all they gave me was one month of free Xbox Live....
Complaint comments Comments Complaint country United States, North Carolina Complaint category Consumer Electronics

Microsoft XBox 360 - Lemons

Posted:    pegleg773
Complaint Rating:  50 % with 2 votes
Microsoft's Xbox 360's are all lemons they all get the RROD and you have to pay to get it fixed microsoft has a problem...
Complaint comments Comments Complaint country United States Complaint category Entertainment

Microsoft XBox 360 - Illinois, Chicago - Inferior product

Posted:    maryd
Complaint Rating:  50 % with 2 votes
Why doesn't the RICH corporation, Microsoft, recall it's inferior product XBOX 360? We are on our 4th one. Microsoft knows that there is an overheating problem on ALL of their XBOX 360's. Sure, you can keep returning it to them to fix (or not). You have to wait 4-6 weeks to see if they return one that works or not. I just returned a refurbished one today, to where I purchased it from. We had for less than 1 month before it experienced the overheating problems. The store I got it from has an exchange policy if anything should happen within 30 days. I swapped it for a "used"...
Complaint comments Comments Complaint country United States, Illinois, Chicago Complaint category Entertainment

Microsoft XBox 360 - Xbox 360 has had red ring 20 TIMES!

Posted:    09jdt
Complaint Rating:  100 % with 1 votes
I bought an Xbox 360 console a few years back, and after 3 months it started switching off and flashing 4 red lights over and over again. Strangely, it would re-boot itself and be fine, (apart from game saves which would keep corrupting) until last summer when it finnally refused to work at all. I was playing a game and the machine finally went and switched off for the 20th time. The disc drive would not open, it would switch on and do nothing but go on to where it says XBOX 360 then turn off and re-boot. I then set it off to Microsoft, who charged me £20 to phoned me back to say that there...
Complaint comments Comments Complaint country United Kingdom Complaint category Software & Games

Microsoft XBox 360 - New Mexico, Las Cruces - XBOX 360 Death #5

Posted:    BustedChain
Complaint Rating:  0 % with 0 votes
Since the Launch of the XBOX 360 I have had, now, a total of 5 repair issues.

2 Hardware Failures with the infamous "Red Ring of Death"
1 Hardware instability where system locked up on any game after as little as 15-30 minutes of play
1 Drive scratched my Call of Duty 4 disc (XBOX 360 NEVER MOVES!!)

and now, last night, finally:

1 more Hardware Failure with the infamous "Red Ring of Death"!!!


This latest happened just last night while I was watching Netflix on the 360 NXE. Of course this is one...
Complaint comments Comments Complaint country United States, New Mexico, Las Cruces Complaint category Consumer Electronics

Microsoft XBox 360 - Disc broke going in to xbox

Posted:    Akaash
Complaint Rating:  100 % with 1 votes
I was putting my gears of war disc in to the disc tray of my xbox360 but as it went in it it got stuck and i opened the disc tray and it had a great big crack in it, after that it just didnt work....
Complaint comments Comments Complaint country United Kingdom Complaint category Entertainment

Microsoft XBox 360 - Pennsylvania - Repair

Posted:    Anthony Battista
Complaint Rating:  100 % with 2 votes
I recently got the red rings, nothing new there! So I send it back and Microsoft repairs it. They then tell me it will be at my house in 5 more days. Well 10 days later it still ain't here! Everyday during the ten days I called and it kept saying 5 more days. So I call again and a Microsoft agent tells me it's the fault of UPS. So I call UPS and find out that Microsoft never even sent my XBOX 360. UPS never received it to ship to me. I call again and mention the fact I know they lied to me about it being the fault of UPS. Then I get put on hold for ten minutes just to get hung up on. Yet...
Complaint comments Comments Complaint country United States, Pennsylvania Complaint category Software & Games

Microsoft XBox 360 - Extended Warranty

Posted:    Mike
Complaint Rating:  0 % with 0 votes
Bought extended warranty. Disc door frequently gets stuck and machine has frequent disc read errors. Took it in and tech went to verify my claims. The tech observed the disc drive door was stuck, and he put pressure against on side of the door to get it to open. Tech was not able to see any disc read errors because he used a game that did not stream data from the disc.
He said he couldn\'t replace the system because he had to see the disc read error. I asked for the manager. Manager came over and explanined they needed to see the problem. I can understand that, there are a lot of dishonest...
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

Microsoft XBox 360 - Washington, Redmond - Console breaks five times - Microsoft refuses to replace or refund

Posted:    Valerie
Complaint Rating:  100 % with 4 votes
Dear Microsoft,

My Xbox 360 has - within one year - died five times. I have been calling and writing trying to find someone there at Microsoft who can help me.

I'm a loyal customer who has spent thousands of dollars on your console and it's HDDVD add-on and games.

Four times I've sent my broken console in for repair and four times you haven't repaired it correctly. This last repair job lasted only 11 days!

When I purchased your extended warranty I had no idea how many times I'd have to use it!

I was...
Complaint comments Comments Complaint country United States, Washington, Redmond Complaint category Software & Games

Microsoft XBox 360 - Malfunctioning hardware

Posted:    Matthew Jones
Complaint Rating:  100 % with 4 votes
Dear Microsoft,

We are writing to complain about Microsoft XBox 360 consoles and Microsofts knowledge of a hardware malfunction. In the last year and a half myself and my partner have purchased two XBox 360 consoles, both of which developed the same problem - 'A hardware malfunction!

The first console purchased last year broke down just before Xmas and we were unaware of why because the hardware malfunction was not recognized by MS then. On this occasion however, we have been told that there is a hardware problem with the console by a very unhelpful lady called...
Complaint comments Comments Complaint country United Kingdom Complaint category Computers & Accessories

Microsoft XBox 360 - Xbox 360 is driving me crazy!

Posted:    CHRISTOPHER GEORGE
Complaint Rating:  0 % with 0 votes
I brought a xbox 360 from david jones no more then 6 months ago and everything was ok, until i got a set of red lights on the front. I simply restarted my xbox and the problem disappeared. Now however about one month ago it start telling me that a disc was dirty or there was not even a xbox game inserted. When i tried to play one mind you it happened even when it was a new game it didn't bother me at first, but now it has multiplied by 100% which results me opening and closing it about fifty times before i get to play, but around a week ago a new problem jumped up. Now when i place my disc...
Complaint comments Comments Complaint country Australia Complaint category Computers & Accessories

Microsoft XBox 360 - Poor design with ruined game discs!

Posted:    greg sexton
Complaint Rating:  0 % with 2 votes
My children have ruined two copies of Guitar Hero 2 when the xbox was accidentally turned over when playing. My major complaint is the lack of help or willingness to try to help from the 800 number. The people there did not care and did not have any answers....
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

Microsoft XBox 360 - Hardware Failure

Posted:    Christopher D'Amico
Complaint Rating:  100 % with 5 votes
Son bought Xbox360 on the first day available 11/05. It has had two hardware failures since then, both outside of 90 day warranty. Both times we have insisted that MS replace unit at no charge due to State of Maine law prohibiting limitation of implied warranty/merchantability for up to four years of coverage. Incidental and consequential damages are also NOT disallowed.

MS customer service is an oxymoron. They constantly try to get you to think there is nothing they can do and that you have not choice but to pay for all repair costs. Yet, I have them picking up my defective...
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

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