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LGI Homes Complaints & Reviews

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LGI Homes - False advertising

Posted: 2014-08-03 by    Cookiedulce5
Complaint Rating:  0 % with 2 votes
My husband and I went to 2 LGI Homes Houston Locations and we feel that they have false advertising.
They send out flyers claiming immediate move ins when it takes at least a month to go through the financial process before you can move in.
They Claim no money down yet they ask for $500 to "lock in a price" when they advertise preset prices for homes.
Or they ask for $1000 before even showing us a home claiming closing costs.
Yet they claim to have "Exceptional Customer Service" & "Integrity"...
Complaint comments Comments Complaint country United States Complaint category Building, Construction

LGI Homes - Nothing but problems

Posted: 2014-05-30 by    brkgonzalez
Complaint Rating:  100 % with 1 votes
We have foundation problems, electrical, plumbing, leaks, cracks and more. We had to replace AC unit b/c they put one that was 1 ton too small for our size home. Fence outside constantly falling b/c they put no cement to hold main posts. Its constant and always something. I dont recommend anyone buy a home from them. They are cheap and cut corners everyway possible then make excuses not fix things and say things like the house was built to flex and shift. our house is nothing but a money pit not worth anything!...
Complaint comments Comments Complaint country United States Complaint category Building, Construction

LGI Homes - Texas, Austin - Racial Remarks

Posted: 2013-07-01 by    anonymous2014
Complaint Rating:  71 % with 7 votes
Over heard one of the sales people, Young guy that introduced himself to the table next to us as David Keller, repeatedly making "knicker" jokes. Did not find it funny or in good taste....
Complaint comments Comments Complaint country United States, Texas, Austin Complaint category Building, Construction

LGI Homes - Texas, San Antonio - repairs on NEW home

Posted: 2011-04-30 by    CEBell
Complaint Rating:  100 % with 5 votes
We moved into this LGI home about 4 years ago. No one ever lived here before us; the home was brand new when we moved in. Since then, the mirror fell off the wall in the guest bathroom - chipped the vanity and gouged the floor. The mirror was held in place by glue and that is all. NO BRACKETS. The mirror was replaced but I was told they would not repair my floor or vanity. sigh...
The fence around the property was installed without cementing the posts and has fallen flat 2x..we picked it up and braced it with a pole...LGI claims no responsibility although the fence was not installed correctly.
Complaint comments Comments Complaint country United States, Texas, San Antonio Complaint category Home & Garden

LGI Homes - Wrong! Evil!

Posted: 2011-02-15 by    Star_seed_venus
Complaint Rating:  57 % with 7 votes
I had an appointment today with LGI (second visit to this office) Due to the fact that me being female they could tell me whatever they wanted. I told them I was looking to pay no more than I am paying now (875) per month. Have a list of houses to look at in better areas and closer to civilization.

The sales man wouldn't go over anything with me only telling me "We can get you close to that, very close!!" He refused to get down to business until We all (me, my father in law and my children) all went out to the community. Then he tells the children to go play and I refuse...
Complaint comments Comments Complaint country United States Complaint category Building, Construction

LGI Homes - Scam

Posted:    TedI67
Complaint Rating:  92 % with 12 votes
Hi when i was looking for a home lgi couldnt do enough for me.And they really did work hard to get me in my house.Now im stuck with a yard that floods everytime it rains;its like a river running through my yard.They talked me into putting in a french drain that runs through my whole back yard.I was so sick of the flooding i agreed to have drain it did nothing my yard flooded the last heavy rain on 10/20/09 water was pouring through my yard it was so high it was coming in my back door.I have no recourse now because my 90day grace period is up.There craftsman are terrible they cant even install there...
Complaint comments Comments Complaint country United States Complaint category Products & Services

LGI Homes - Texas, San Antonio - repairs

Posted:    disappointed homeowner
Complaint Rating:  88 % with 8 votes
our garden tub had to be replaced twice. The final time the caulking was not completed the molding was not replaced and part of the marble was not replaced. Now the tub separates from the space that was not caulked and where it was caulked it's tearing. After my one year inspection the inspector submitted the report and there has been no attempt to correct the problems. I was promised that it would be completed and when I call my calls aren't picked up and my messages are not returned. I was also promised $500.00 if I refered a friend. My friend purchased and I never saw a dime....
Complaint comments Comments Complaint country United States, Texas, San Antonio Complaint category Building, Construction

LGI Homes - They didn't fix my home

Posted:    Valerie
Complaint Rating:  100 % with 5 votes
I am still waiting to have some of the items in my home fixed. These are the same items I have spoken to you about several times (incl. e-mail). A company dropped off base board pieces and said someone would be by in a few days. I'm not sure what they are for & are still laying in my yard where they were dropped off. My 1st contact about my home problems was over a month ago and some of them are still not fixed. I am becoming very upset & disappointed with LGI and the service I have received. I have not even been contacted about what has been & what still needs to be done. I want my stuff fixed...
Complaint comments Comments Complaint country United States Complaint category Building, Construction

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