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Kaplan University Complaints & Reviews

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Kaplan University - Stipend

Posted: 2014-08-01 by    Queen Eagle
Complaint Rating:  0 % with 0 votes
I gave Kaplan two addresses: primary and shipping. I informed them which address to send my check to. Well, they applied my loan to my tuition, but did not send my check out until two weeks later. They end up sending my check to the wrong address. I called and called seeing if they would look into finding my check. I even asked for a tracking number so USPS could track it. They told me to just wait for 30 days. After 30 days, they would start investigating. This is my only income at this moment. My bills will not wait. They acted as if they did not care about my money. Someone could be enjoying...
Complaint comments Comments Complaint country United States Complaint category Education

Kaplan University - Stipend checks

Posted: 2013-12-12 by    kimparsi
Complaint Rating:  100 % with 1 votes
Kaplan NEVER sends out your financial aid checks on time. They hold onto the money for 8 weeks and by the time the course is over you finally receive your check and by this point, you have already flunked out of your class because you have lost everything you owned with promises to pay very soon and never comes. I spoke to the college 3 weeks ago and they said they mailed my check out. Funny I still have not received it. THIS IS RIDICULOUS. The classes are triple the amount that regular colleges are and you don't receive what you are legally entitled to. This will be my last semester with Kaplan...
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

Kaplan University - Withdrawal

Posted: 2013-10-15 by    Staiva
Complaint Rating:  0 % with 0 votes
I recently just withdrew from Kaplan University Online after completing a term. I passed the class but called in to get the final grade and was told that I had a "W" (withdrawal) from the class. Needless to say that I was shocked because I did not not withdraw from the class until I finished and passed the class becasue the last time I checked my grade was one day before the term ended. The grade was an 86 and only because there was a paper that had not been graded yet. I emailed the teacher and he never emailed me back. That would've brought my grade up to an "A". So how...
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

Kaplan University - Incompetent consultant

Posted: 2013-05-06 by    student001
Complaint Rating:  100 % with 1 votes
Their consultants does not provide enough info for the students, does not keep up with updates with students and he is not able to help solve any problems the students are having. He does not reply to emails, taking a long time to reply, even in emails he does not answer to questions. Upon application, he does not give the students of when will they be hearing back from him and the university, just asking the students to wait for his email. So because of his misleading info, the students end up had to miss some of the lessons, making it unfair on the students because of him and his incompetent....
Complaint comments Comments Complaint country Singapore Complaint category Colleges and Universities

Kaplan University - Not passing course

Posted: 2013-03-14 by    Russell Palmer
Complaint Rating:  0 % with 0 votes
I have been at Kaplan University for over three years. What work I do gets mostly high grades. I took Linux as a suggested course, not required, and have failed it five times. Every time there was Technical problems, of accessing the right stuff, getting an OS and then having it fail in the time of the course, having to redo what I did, not getting backup.

When I tried to drop the course, they refused. Said i would have to pass it. The last time I got a 65 %, but on what I completed, I got good grades. The Seminars would skip, break up on vocal, not load on visual, and yet, I got...
Complaint comments Comments Complaint country United States Complaint category Other

Kaplan University - Cost

Posted: 2013-02-19 by    Brooke Stockton-Guy
Complaint Rating:  0 % with 0 votes
KAPLAN UNIVERSITY/ TEXAS SCHOOL OF BUSINESS TAKES ADVANTAGE OF INNOCENT PEOPLE THAT HAVE NO CLUE WHAT SO EVER HOW MUCH SCHOOL IS SUPPOSED TO COST OR SHOULD COST (FOR A CERTIFICATE) AND WHAT OTHER ACTUAL CAREERS ARE OUT THERE WITH THE SAME PRICE! They Brain wash people into going to their school and paying for their school. I started school there in 2010 for dental assisting. I have also wanted to be a in the dental field. I thought I was going to school to learn how to "CLEAN TEETH". well, that wasn't so. I had no idea there was a difference between dental assisting and dental hygiene....
Complaint comments Comments Complaint country United States Complaint category Loans

Kaplan University - California - Student Loan Scam

Posted: 2012-12-05 by    LiRE20
Complaint Rating:  100 % with 4 votes
I am reporting this information to you in an attempt to make justice happen with the online university who did this to me.
My story starts in 2006 when I signed up for online classes with Kaplan University. I wanted to earn my Bachelor’s Degree in Paralegal Studies. I attended one semester, received two textbooks, and started my journey of attaining my online degree.
Halfway through the semester, I realized that this educational opportunity was not for me. The classes were too fast for my understanding and I was falling way behind. I was doing very poorly and did not think...
Complaint comments Comments Complaint country United States, California Complaint category Loans

Kaplan University - Iowa, Davenport - Taken all my financial Aid and failed me in last class

Posted: 2012-08-29 by    sstiles15
Complaint Rating:  100 % with 1 votes
After being told I had to have emergency surgery in my final semester at Kaplan for my Masters in Psychology, they failed me when I hurried through an assiment because I could not get ahold of an acedemic advisor to discuss this. There has to be some better solution, I will appeal this with FASFA and let them know how the University is taking money and I know I am not the first person as I was warned by an individual when I first started the program. I would have held off on taking the class when I found out I had to have surgery to get rid of cancerous cells, but when I tried to contact academic...
Complaint comments Comments Complaint country United States, Iowa, Davenport Complaint category Other

Kaplan University - about kaplan

Posted: 2012-08-09 by    Caramel_lisa
Complaint Rating:  50 % with 2 votes
I feel like this if kaplan is such a bad school then why not sue ? you should of did your research first before wasting your time and energy im not saying this havent happen to anyone is true but instead of pounding your keys about how this school sucks go to the state sue them whatever you have to do to make this right because obviously kaplan still have student enrolled still making there money so i just recently been in kaplan for a month i havent recieved any problem such far but all im saying do your research first about a school becaused you might not approved how their system work get it...
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

Kaplan University - What a Scam

Posted: 2012-06-23 by    n3rdyg1rl
Complaint Rating:  100 % with 1 votes
Kaplan University is a very big scam. I just signed on for the first term a couple weeks ago. I am still in the free 5 week program, but I emailed my adviser and said that I wanted out. Haven't heard from her yet.
The classes are very pathetic. I was learning the stuff they are teaching in my Comp 1 class at Kaplan in my Freshman English is high school. It was ridiculous. When I asked the professor, he said that "High school English classes will overlap with your courses here". So basically he just said that I shouldn't have busted my butt in high school to make good...
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

Kaplan University - Financial Aid Scam suspected

Posted: 2012-06-18 by    T L German
Complaint Rating:  100 % with 1 votes
I complained about a balance on my student account, which was caused by Kaplan returning financial aid back to the lender without my approval. My complaint went to the ombudsman for the university and she agreed that the money was returned inappropriately. She stated, via email, that my account would be credited and the account brought to zero. I completed the Masters program on April 17, 2012. They responded, on May 4, 2012, the following: "Based on our review, our office has rendered a decision in good faith to credit $3, 055 to your account. Please allow up to 10 business days for the credit...
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

Kaplan University - Federal Loan not returned

Posted: 2012-06-14 by    Miriam B
Complaint Rating:  100 % with 2 votes
I enrolled at Kaplan University in 2005 to finish my Paralegal Degree. Unfortunately, I had to drop due to financial problems, I paid my Federal Loan - but all of the sudden I received a letter from Kaplan telling me I owed them $2, 000.00
I have been trying to clear my debt, and there is no one to help me clarify this problem. I also found out that they were supposed to return money to the government because I dropped the classes and they had all their payments.
Please help....
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

Kaplan University - FA loan money not being sent to me!

Posted: 2012-04-19 by    TCarlsen
Complaint Rating:  0 % with 1 votes
I was told my check would be mailed out on the 11th, then the 18, then the 20 and now the 27th! COME ON. I have had to sell my car to buy a new laptop so I could stay in school because someone broke into my room and took my laptop. I am living in a hotel however only for 2 more days because I will have to leave. They keep telling and telling me they are sending the money and nothing! I love the school over all just doubt FA and the way they work. I am condidering another school at this time....
Complaint comments Comments Complaint country United States Complaint category Loans

Kaplan University - Money they say i owe

Posted: 2012-01-10 by    Deana S
Complaint Rating:  100 % with 5 votes
Just received a phone call saying that after 2 years Kaplan University says I owe them 1850.00. I told the guy I have no idea what your talking about I had student loans so why would i owe you he said this is separate, uh no dont think so!! I think he really thought i was going to pay him right now without checking into this. THis is ridiculous!! Have never heard a word until now?? Really...
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

Kaplan University - Florida - They are holding my funds

Posted: 2011-11-28 by    Denise Moon
Complaint Rating:  100 % with 1 votes
Kaplan is continually screwing up my financial aid monies.
They over awarded me, then sent my monies back to the lender. Then decided I now own them. They won't release my current stipend funds, this excuse or that excuse...
They won't file a grievance on my behalf. I have filed a grievance twice and they don't ever seem to get it.
They offer continual WRONG information. They are a bunch of monkeys!
Whomever offered a law suit, count me in.../ Denise Moon...
Complaint comments Comments Complaint country United States, Florida Complaint category Colleges and Universities

Kaplan University - Stay away

Posted: 2011-11-03 by    ladyskates67
Complaint Rating:  100 % with 1 votes
I went to check out this school in April 2009. I was working at a job that I didn't like & like so many others they made all these promises and told us that I would have a certification that would let me work in a Physicians office.. They told us upfront how much it was going to cost & my jaw dropped. $15, 000. My husband simply looked at me & said do you want to do this or not? I said yes and so I enrolled in The Medical Office Specialist program. I wanted to learn billing & coding. I had to postpone the date that I would start for personal reasons.
I started the classses in July 2009...
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

Kaplan University - rip-off

Posted: 2011-10-27 by    th3bt
Complaint Rating:  100 % with 2 votes
I owe Direct Loans $13, 000 for spending less than 1 year at this rip-off school. I thought on-line was the way to go, since I only had a semester left at my former school. I knew not all my classes would transfer, but Kaplan accepted 20% of my coursework. Then the loan went to the school, and I had to call for 2 weeks to get the refund, which they wanted to keep. The veterans discount was not applied until my third term, and was not retroactive. The webcam sent for one class was only compatible with Windows XP, so I could not finish the class. When I finally quit, they waited 2 months to send my...
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

Kaplan University - I'm completely embarrassed that I fell for the Kaplan trap

Posted: 2011-09-06 by    Kitaine
Complaint Rating:  100 % with 1 votes
I spent one, 10 week term (and 5 grand) at Kaplan and it was the largest waste of time and CASH ever. I entered already having a bachelors degree but wanting to work in health care. What a stupid mistake that was.

The instructors don't care, many of them aren't even adequately educated. Students spend "class time" yapping on their cell phones, having noisy conversations, sleeping, or talking about themselves. Instructors have absolutely zero classroom control, so the one or two people really trying to learn get overlooked. Instructors act irritated by those who...
Complaint comments Comments Complaint country United States Complaint category Education

Kaplan University - Forced Loans with out Contractual Contract

Posted: 2011-08-15 by    Lady GIgi Frost
Complaint Rating:  0 % with 0 votes
What I'm about to tell you blows my mind and maybe yours too - this is what happen to me with Kaplan today..

Oh Please let me vent for a moment - So, my college sent me a bill for 6, 900 for payment to get me through school till March 2012, with a repayment of $880 a month. So I called them up to inquire. I explained this was never a pre-agreed arrangement. They know this - James at the finical aid office told me he know. So, you think you can send me a bill - when I'm working on getting my own funding - You (meaning the college Kaplan ) with no notice to me and decide "Hay,...
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

Kaplan University - Iowa - Balance Due

Posted: 2011-08-11 by    Deborah L
Complaint Rating:  0 % with 0 votes
While I was attending Kaplan I was informed that I no longer had any financial aid available so I was no longer able to attend. After contacting the University I was informed that here was an error with my financial papers and I would be able to attend the next class. I ended up graduating from the University in December 2009 and I received my Degree along with a copy of my transcripts. After graduating I received a letter from Fed Loan stating they received a refund check from Kaplan so I called the school but I never was able to speak to anyone. About a week or two later I received another letter...
Complaint comments Comments Complaint country United States, Iowa Complaint category Colleges and Universities

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