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JD Byrider Complaints & Reviews

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JD Byrider - Complete Rip Off

Posted: 2015-05-12 by    trizt3n
Complaint Rating:  0 % with 0 votes
This place is a complete rip off and their customer service skills are extremely poor. I purchased my vehicle in late November, 2014 and since then I've had nothing but issues with this vehicle. JD Byrider advertises their 3 year 36, 000 mile warranty, but what good is a warranty if they do not service your car? Every time I've spoken with a service team member they've told me I'd have to wait anywhere from two weeks to over a month to get my car into the shop, it's ridiculous. The funny thing is, my friend's warranty expired before she had any issues with her car and...

JD Byrider - Ignorant and Unprofessional Staff

Posted: 2015-03-30 by    Karen120967
Complaint Rating:  0 % with 0 votes
Unfortunately, I fell on hard times and was forced to purchase a vehicle from this company in order to get to work 50 miles away. My salesman was really nice but when I got the first reminder call about my note before it was due I knew I had made a mistake. I recently got a much better job with a different company with different pay dates. I informed the company that the first month the payments would be late but I'll be able to double up. This unprofessional, illiterate, collector (Brandy) and her equally pathetic supervisor (Heather) belittled, yelled, and threatened me over a $100 balance...

JD Byrider - Ohio, Cincinnati - Beechmont ave

Posted: 2013-08-18 by    Candice Davis
Complaint Rating:  100 % with 1 votes
I bought a 2006 Ford Explorer. I had the car a little over 2 months I got laid off my job and did everything I could to pay all my payments on time! And never missed one payment! I did however lose my Insurance. CNAC called me because i lost the insurance and I told them the truth. I told them I was going to borrow money to pay it and I'd have it in no time. The next day my payment was due and wasn't taken out of my account so I called them they told me to go to the dealership and pay it so I did when I got there they told me to give them the keys that they didn't want my payment...

JD Byrider - Arkansas, Sherwood - not a complaint

Posted: 2013-02-15 by    kim l. cooper
Complaint Rating:  33 % with 3 votes
my name is kim l. cooper, I dont have a complaint, I have a complament, I purchased my car from jdb on 7/11 and I wanted to let everyone know that I was given the best service from the purchase of my car to the service dept. I have not been mistreated in anyway, I still have my car, I havent missed a payment, its a 06 sebring, I keep the maintainance up on it, I had the alternator to go out on it, they replaced, it was under warranty so money out of pocket. I just wanted to say thank to jdb of sherwood, arkandas for your excellant excellant service....

JD Byrider - Georgia, Chamblee - Deceptive Sales practice

Posted: 2012-09-26 by    jamistickedoff
Complaint Rating:  100 % with 2 votes
J D Byrider are professional scammers.When you first arrive to inquire about a vehical they can give you a price right up front.They tell you that they have a program and how you have to speak to the finance department first.(CNAC) . Come to find out in many areas of the purchase contract JD Byrider is D.B.A (doing business As) CNAC.They give you the impression that CNAC provides the funds like any other auto lender do for the purchase of a vehical.I now realize that CNAC is nothing but a 3rd intenty that is involved soley for collecting payments from their customers.In trying to negotiate a lower...

JD Byrider - Rhode Island, Cranston - CAR I BOUGHT

Posted: 2012-05-12 by    AMD1962
Complaint Rating:  100 % with 4 votes

JD Byrider - Texas, Dallas - raggly cars

Posted: 2011-12-19 by    Jackie Shepherd
Complaint Rating:  50 % with 4 votes
i bought a car there on Wednesday the car quit the Saturday. Left me out walking in the rain and cold around 1am. they towed the car only to find out that the engine was gone. The assured me that the car was in good condition and that they had inspected it. then they had the nerves to tell me that it would take a few days to get the car running and that i had to ne patient. patient my eye. i had already missed a days work, trying to get someone to tow that piece of junk. they would not give my money back, put me in another clunker that quit, then had the nerve to tow it when i was only one day late....

JD Byrider - Alabama, Tuscaloosa - crappy car

Posted: 2011-07-31 by    Ms.Foster
Complaint Rating:  100 % with 1 votes
Never in my life have I ever felt so ripped off. These wolves seek out consumers they can manipulate and take advantage of and its really unfair that anyone should have to continually be decieved by this company. The car always have problems but they never see it so they say but I don't believe they even try to fix it only keep your car all day to pretend, but trust they gone get the car note and try to act concerned its all a scam....

JD Byrider - Ohio, Mansfield - My expierience.

Posted: 2011-07-27 by    Ziggy7852
Complaint Rating:  92 % with 13 votes
I am a dissatisfied customer of the Mansfield, Ohio store.

Recently, I was sent an e-mail by the manager of the store thanking me for my business.
My response stated that I was not a satisfied customer.

Today I received an invitation to take a survey from JD Byrider. As I read the survey
questions, it became clear that the survey was worded in such as a way as to provide
only positive responses. I did not complete the "survey".

Here is an honest review of my experience with JD Byrider of Mansfield, Ohio:

The "service"...

JD Byrider - Please stay far away fro this dealership

Posted: 2011-07-08 by    Iffoy
Complaint Rating:  100 % with 2 votes
This was my first car I was buying from a used car dealership, & i went in there blind & they knew it! I picked out the car I wanted @ from the first week I had problems with it. Half the time the car was un drivable & or in the shop for repairs but they would make sure my car note was paid every other week. I was driving home from work one afternoon when the car finily died!! It was smoking & I had to have the tow truck come in. Can you beleive they tried to tell me someone broke into my gas tank & filled it with some bleach & some other cleaning fludis. I didnt have an enemy in the world & couldnt...

JD Byrider - This location promotes fraud and bait and switch sales methods

Posted: 2011-06-30 by    Istrene
Complaint Rating:  0 % with 0 votes
This location promotes fraud and bait and switch sales methods. I went in after my preapproved letter, only to find out my 'deferred payment' was around $2000 with $500 downpayment and then their is their no late policy. I have filed a complaint the KY Attry Generals office and they are looking for more complaints of the same. You cannot bait and switch people with good or bad credit. Folks, complain, file and lets shut them down. File with Ky Attry Generals office, you can file with the BBB(they are not a member -go figure out why) and contact your local rep. There are good places for...

JD Byrider - Indiana, Lafayette - JD Byrider should be able to do something

Posted: 2011-06-27 by    ms. nikki
Complaint Rating:  100 % with 1 votes
I got approved for a car in Sept.2010 within the first 6 months my vehicle had to go in the shop 5 times and they claim it was something minor or there wasnt nothing wrong with the car. I knew something was wrong with the car, the check engine light had came on 3 times.When i called to make an appt. it takes forever and then they have your car all day. I am married and have two young kids but my husband is away in the army and we only have one car.Now my car check engine light is back on, the car is shaking which i told customer service it was doin that before, the car is not drivable, when trying...

JD Byrider - Pennsylvania, emause - Bad service and scam artists

Posted: 2011-06-08 by    jinzillo
Complaint Rating:  0 % with 0 votes
Whent with bad credit to buy a car cause needed to be able to get to work ... i was stuck. they swor to help me to make it afordable and to put me in a decent car. the car broke down exatly 200 mile over warenty ... had to fix it outta pocket .. the got hit with a hail storm and the car was totaled the insurance comy only pays blue book they are giving me a hard time about even just paying of my current loan ... i am probly gonna try and press charges if i cant get help from there corprate ofice so any one who has had complaints about there service of there cars who wants to join in im gonna take...

JD Byrider - Indiana, Merrillville - junk van

Posted: 2011-05-10 by    al robinson
Complaint Rating:  100 % with 3 votes
i bought a van from jd byrider in merrillville ind, The driver side window didn't go up and down correctly, i did tell them they said to call and make an appt. and they would fix it. then the rear winshield wiper would'nt work and it was raining on the inside of my van. both of these problems were fixed but then the van started to jerk when it would shift into gears. they looked at it and said they could'nt do anything, unfortunetly your gonna have to wait until it gets worse befor we can tell what it is. the brakes we thought were grinding so they looked at that and said there was...

JD Byrider - Pennsylvania, Pittsburgh - Rip Off and Poor Sales practices

Posted: 2011-03-30 by    nackota
Complaint Rating:  50 % with 2 votes
Save yourself - DO NOT BUY A CAR FROM THIS COMPANY! When you are approved to buy a vehicle, they give you three different vehicles to choose from - each one being worse then the last. Then they over inflate the price of the vehicle by over 400% and tell you that it's not a car loan, but a "program". You end up paying for the vehicle at least 4 times over. SAVE YOURSELF and your wallet....

JD Byrider - Illegally uses computer hackers

Posted: 2011-02-22 by    Irvin P
Complaint Rating:  67 % with 3 votes
I have reported byryder's illegal computer hacking to internet authorities

they especially like to compromise your email beware byrider victims...this is after they contact all yur refernces to report your activities with family and employers another civil rights violation...

i caught on to their predatory lending practices too late but in my case they violated their own contract when they *** my computer i simply notify local authorities and authorize them to view their tampering on their computers simeoustaneouly...will prosecute when we have overwhelming evidence...

JD Byrider - Scam

Posted: 2011-02-21 by    LiloPalilo
Complaint Rating:  60 % with 5 votes
My car broke down unexpectedly. My finances were low due to moving and finding a new job. My problem no down payment, not bad credit. An ad for JD Byrider stated "No Down Payment." The website states an inspection is done on every vehicle. Within two weeks, we found out we had no motor mounts, no transmission mounts, a bad fuel pump, and many other repairs. I had to have my AC repaired 3 x's and it still does not work, neither does the heat. They dont stand behind their agreements nor do they have good customer service. I had to fight with them to repair my AC. It was in the shop over 7 x's...

JD Byrider - Illinois, Springfield - DO NOT BUY A CAR

Posted: 2011-02-03 by    ysalay1
Complaint Rating:  100 % with 1 votes
When I was 18 I was trying to get a car by myself and establish credit. Jd Byrider said that they report credit every time you make a payment and 2 years later when I was trying to get out of that "lease" and into a new car with a new dealership, they said that JD Byrider WAS NOT REPORTING CREDIT! So not only did I pay over $12, 000 for a 1998 Nissan Sentra, with 22% interest (in 2008) they did not report anything! They are worse than loan sharks!...

JD Byrider - Keys

Posted: 2011-02-03 by    Fred Mort
Complaint Rating:  100 % with 2 votes
We paid off our car with no problems at time of pay off we where to receive the second set of keys, that we know there are because we saw them when we signed the deal and we had to use them and return them.

Now that the car is paid off the keys have come up missing, and they refuse to replace them.

We have found out that it is not legal for them to keep and extra set if there is one, they have the title. This is not over a $2 key this keys are programed and cost $70

All we want if for them to replace the key that they lost, that they had not right with...

JD Byrider - Indiana, Indianapolis - Working there

Posted: 2011-01-20 by    danpowers
Complaint Rating:  73 % with 11 votes
I worked for JD Byrider for exactly one month. In that one month I figured them out then I was fired. Here is my story.
When I started working for them, my job was to set appointments to get people in. Leads were furnished by late night tv commercials stating that you could buy a car with no money down. That was the first scam. I would call these people and they would come in in droves. I scheduled 47 appointments in the first month. I was a professional Realtor prior to this job, so I knew what it took to make money. I set more appts. than all the other salesman. That was a mistake, I made...

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