Isagenix International
Reviews and Complaints

They market the products as safe for everyone which is completely untrue. Some individuals do well, but not all. If you have any underlying health issues, especially endocrine imbalances, you need to be judicious with these products. Promoters and recruiters for Isagenix in most cases are laymen and have zero medical professional background, yet market the product family as if they did.

I have asked countless lisenced medical professionals their opinion on Isagenix products, who have no financial interest in the products or company, and every single one has told me not to waste my money because Isagenix product profiles are not unique Or proprietary whatsoever.

I tried several products and could not tolerate any of them. I was able to get a partial refund and lost about a quarter of my initial investment. So in the end, promoting Isagenix as risk free is misleading.

The business model is problematic. If you do not have an academic or professional background in business management, do your due diligence and educate yourself on the failure rates of MLM direct marketing companies. Take what recruiters and promoters say with a grain of salt, knowing that their commission is a direct reflection of how many people they recruit and how much product their recruits purchase. The business model can lead Isagenix promoters to exaggerate product benefits and earning potentials. If it sounds too good, it usually is.

Again, Isagebix products do help some people and supplement incomes, but not all, which you may not be told during the recruitment dance. Not all Isagenix recruiters are unethical, but where there is money and profits to be made, many are prone to deceptive sales and marketing strategies. Most important is that it is not safe for all individuals - The health and financial risks are real which you may never be fairly told by your Isagenix promoter/recruiter.

I entered upon an agreement with a representative that had control over another part of my life. I did not "do the whole deal" and have since then been "trolled" regarding the other part of my connection with her. She has (I believe purposely) misread/misapplied any communication regarding the care of another loved being. She talked about "all the money" she could make with Isagenix, yet did not care if she overdosed the being in her care. I question anyone who is willing to hurt another living being for profit and control. That is called "the Dark Triad"(LOOK IT UP). Are we willing to put up with this immorality? If someone killed a pet, you should be worried. Are we to be continual victims? Take some responsibility and grow free of this junk!
It is not all about this company, but about our willingness to overlook our involvement with immoral/unethical beings. Dear Lord, Buddha, Allah... whatever. It may not be the product, but the greedy individuals which we trusted. Call them on it and do not succumb to their apparent power. Can you say "NO"/ Can they accept "No"?
I agreed upon this diet to help prevent further harassment and abuse(totally desperate of me at the time. What would you do?). Definite power differential... which is theoretically illegal in the US. Ya, right(sarcasm). Be Sovereign.
All I can say is that I stupidly trusted a person with a history of selfishness, Yes, she is EVIL...But I took the chocolate. SAY NO!

I have used Isagenix since 2009 and it has not made me wealthy because it is net-WORK marketing and I have not put in the hours necessary to make it work. That said, it took less than a year, doing virtually nothing, to get my monthly autoship committment paid for from commission on downline sales, equivalent to just $50 a week. But $50 a week is all it took to get my monthly product order paid for and I do really like their health food products. Yes, I consider them foods and not just supplements. Even if I was paying the $50 each week, without the commissions, then it is $50 less to spend on my weekly food bill. Some weeks I've earned much more, especially when someone buys a 30-day programme package from which I earn USD$50 to USD$100, so if I get two orders in a week a can earn $200 from these customers, which could be online orders that I was not involved in except that they happened to order from my online website. I believe if I really put in an effort for 3 months then my income would go up considerably, but at present I am engaged elsewhere. That said, I love the products, especially given they are free to me each month: I use the Cleanse4Life every month and twice a day on my two days a week restricted calorie days (Monday and Friday). On those days I have an IsaLean shake for a concentrated meal replacement, so that I am not starved my body and cells of nutrients. Every night, an hour before sleep I use the Ionix Supreme developed for enhancing sleep and helping the body adapt to stress (it has 12 or more top adaptogens included in its formula). It really helps! Once or twice a day a take one of the IsaGenesis (originally called Product B) capsules which supports your telomeres (helps them stay longer longer :) and this means keeps your DNA in good/better shape). I now alternate my monthly IsaGenesis with IsPro, which is pure, high grade whey protein and I use this after my twice weekly gym weight training workouts. I add a scoop or two of the IsaPro and Isagenix-Greens (33 superfoods including spirulina and chlorella in a convenient drink powder to preserve phytonutrients) to my shake (I used to use the IsaLean powder as my shake base. But now I just make my own with banana, raw-egg, mixed nuts and seeds plus the IsaPro). And still I get all of this for free just because I have at least 12 active users (either customers or business associates) on my left-leg of the binary and 24 active users on my right-leg, generating 4 cycles a month which earns me my monthly autoship cost of around $50 a week, that is $216 income less $200 cost = a small profit, which covers postage and handling, so ZERO NETT COST for a whole bunch of really healthy food that I enjoy and my body loves. There's no doubt the Isagenix products are of highest quality and have excellent nutritional value. I do agree however, that it is easy to get seduced by the HYPE about the company's mission includes creating more 6- and 7-figure earners than any other company and underplaying the DISCLAIMER that shows that only a small minority of associates will ever attain that level of income and that most will make equal to or less than the cost of their products. The WARNING is to do your due diligence, study the disclaimer, study the Direct Selling Industry and be very aware that those high income figures are generally attained by highly skilled and hard working associates. This is is no way an easy road to fame and fortune. It can be fun if you approach it with the right mindset but it does require putting in the hours, in being very disciplined, focused, organized, resilient, determined, committed and skilled in MLM, skills which can be readily learned but take years to master, like in any profession. Individuals of this calibre and mindset often get very handsomely rewarded by the company, ho regard them and pay them as if they were senior executives. You earn what your worth. You get paid according to your results. It is fair but it require work like in any business or profession. Definitely not a profession for the faint hearted or easily discouraged. Isagenix set high standards for its associates and if you fail to meet those they are assertively, some may say ruthlessly, enforced. Fair enough, Isagenix has the right to protect its brand image, name and reputation. There are many MLM companies that fall far short of Isagenix standards, standards applied to the quality of products and conduct of associates. If you or anyone you know are looking for such a company to work with from the comfort of your own home or car or smart phone, then I can recommend Isagenix.

They charged me unfairly...then never refunded the money! They promised a refund...in writing...stilll no refund...stay away from this group of thieves!

Totally agree with you. Besides, most people don't understand how LOPSIDED mlm's pay plan is, whether it's a binary, break away, matrix, or uni. You only make about 5% of the gross volume you created which is near slavery wages. If your 'downline' produces $100, 000 in business, you make $5, 000 and $95, 000 goes to the company. But YOU are the one who created the business! YOU are building THEIR business, NOT yours! Read the fine print if you think mlm is YOUR business. IT IS NOT. That's why mlm OWNERS and their clicks get FILTHY RICH because someone else is building their business while paying them BREAD CRUMBS. Don't believe me? Go see how your mlm owner lives.

I had wanted to order from this company after carefully reviewing the product and seeing friends with results. I am typically very anti MLMs and do not believe in the whole structure of overpricing your products to compensate for having to pay the pawns you have sell on your behalf. However, something still had me interested and I was ready to order from my friend. We made it all the way to checkout when she had to ask for my social security number. I stopped in my tracks. NO COMPANY SHOULD EVER ASK FOR YOUR SOCIAL SECURITY NUMBER unless you are applying for credit! They teach their sellers to say this is how you lock in wholesale pricing which is completely untrue. The reason they ask is because without really even letting you know, they try and sign you up for auto-plan (like many infomercials) and while most only need a credit card (therefore the poor soul who forgets or misses a payment can be charged right away anyway), this company skips that whole part (therefore eliminating any safety the customer has to dispute a credit card charge and perhaps not having to pay) and goes right to sending a collections after you, immediately marking your credit report negatively, which cannot be removed. They say they need it so you can get paid as a "Seller" if you choose to do so, but this is pushed upfront, and even if you choose to be a MLM (like Avon, etc.) you should not have to give this info until you are committing to actually be "on the job." This practice is completely unethical and people are just unknowingly giving away their SSN sometimes to strangers over Facebook or email or the phone and are going to get burned. Regardless of the product being perhaps a very good one, I would never endorse or support a company with this tactic. I should have stuck to my gut when it came to knowing MLMs are evil, but this little slip made me remember just how horrible they are. Stay away!

Further to my last post, here is a link to the article. http://www.forbes.com/sites/robertlaura/2014/08/29/would-you-join-a-multi-level-marketing-company-for-retirement-income/

I have been using the products for the last 2 1/2 years and will continue to yes them everyday for the rest of my life! Because of your toxicity, you may have had flu like symptoms for the first 1-5 days, after which you would have felt way better than before you started. @ Rob Roizman, read Forbes Magazine much? For the complete article, google "Forbes would you choose network marketing for retirement income". Here is an excerpt - "The interviews and psychological connections lead me to conclude that MLM and NM companies, along with other small businesses opportunities, are important considerations for anyone entering retirement. In fact, I believe the concept of starting a business for retirement income will become one of the most significant trends impacting retirement in the 21st century. But it has to start with redefining entrepreneurship and framing it into a retirement lifestyle. That means helping people find ways to turn a passion, hobby, or personal desire into extra money in their pocket… not to mention helping people see the importance of planning for the non-financial aspects of retirement such as replacing a work identity, staying relevant and connected, as well as keeping mentally and physically fit.

Something multi-level marketing as well as network marketing companies are poised to capitalize on. As a result, the industry could soon experience larger than life growth, spurred by baby boomers looking to adjust their retirement feelings and plans."
The attached photo shows the difference 8 months of using Isagenix made in my appearance but the most dramatic change has been in how I feel. So much more energy!

Scam -yes. These products made me very sick. I was told by one of their female distributors that it was my "mind playing tricks on me"! While I suffered from the effects of it. ! Also, it is bring used by the main distributor in Australia - D. Miller - to seduce women. He has been found out to be running a sex chat site to lure his victims on Isagenix. All true!

what is the deal with this thing? is it a scam or not?

I bought the new black base blender. I have had the same problem with the silicon seal. It has happened twice - the seal gets out of its seated position and ends up ground up into the shake. After the first time it happened, and the total unit was replaced (which seemed like a waste), I kept an eye on the seal before clicking it onto the base unit. I must have missed it this time - the black seal fits into black blade base and can be difficult to see. I did an agent chat requesting a new seal, not a new blender. She said the Isagenix seal is out of stock. Ok, so that means they do sell parts, and she didn't say I had to return the entire appliance. When I asked to order just the seal even if on backorder but she refused to take an order without the item being in stock. I will need to check back. To me, that's BAD customer service. Maybe because I've had problems multiple times, they think I am a bad apple. I don't know ... but I'm very frustrated and this throws off my meal planning!

They replaced mine quickly and without returning old one. Customer service at isagenix are so nice...call the 800 number.

I've got two of the blenders (one at home and one at work), and both have worked fine. There was an issue of a black residue building up under the base of the blender blade attachment and after calling Isagenix customer service and explaining the problem they sent out a whole new blender. We were thinking it was grease from a bearing or something like that, but after using the blenders now for two years it turns out that it is just the chocolate shake leaking tiny amounts through the rubber seal. After learnig how to pull the blade attachment apart for cleaning we no longer have this problem.

Love my blender! Use it twice a day, everyday for six months. Sometimes I have a leak but that's because I add too much ice or water - user error and not the product. Your blender does have a 12 month warranty - customer service would have sent you a new blender.

Loooove my Blender nothing but great service from isagenix...

I love the results of the blender but the rubber parts do pop off occasionally - I think it is when I attempt to put too much in it or push down to hard to pulse - better to just letter it blend on its own and don't overfill

I ordered the isagenix blender and I'm having trouble with the white rubber parts on the bottom of the blade shreading down until it doesn't blend anymore. I've called the company, and they've answered (real person each time) and sent three replacements now. I'm a little worried about what to do when it is out if warranty next month and he next one breaks, but I agree excellent customer service. I asked if they have plans to redesign the blender since its a pretty bad design, the agent didn't know. I will say it works well when when it works. It just breaks a lot!

I purchased a Isagenix branded shake blender for $50 + tax + shipping for approximately $65.00 total.

The blender blade unit silicone seal was not positioned properly and leaked the first time I used the blender. I re-seated the seal and it worked fine for about 2 weeks when it malfunctioned again. I removed the top after mixing a shake to find the liquid had leaked again. When pieces of the silicone seal showed up in the shake, I realized the seal had not just lifted a bit, it was blended into the shake.

I contacted Isagenix about the problem via email. They sent me instructions to return the unit at my own expense and to understand that any part of the unit that was NOT the motor would not be covered under warranty.

I replied that I just needed a replacement silicone seal to get the unit working fine again, and did not want to go to the time and expense of returning the unit to them knowing they would NOT doing anything about the problem.

They replied that the manufacturer doesn't allow them to carry spare parts and I was out of luck.

I called customer service who echoed this lame excuse for how this company does NOT stand behind their products and I now own a $65 piece of garbage! This blender is absolutely useless with the broken seal.

I have had my isagenix blender for 4 years with my husband and I both using it everyday, several times a day. We have never had on bit of trouble with it so bought a second one for travel. Gave that one to our son instead. He has used it for 3 years and no trouble. So now I will be buying another for travel. Sorry you have had trouble. Sounds like you might be writing for a competitor company. If you are still having trouble. I order the wrong shake and they replaced it for the correct one with no extra charge and did not have to return the wrong one. They are great customer service people

The company cannot sell cheaply made Chinese products at inflated prices without them backfiring eventually. Rather then take responsibility for an inferior product, they will find more excuses to come out smelling like a rose. All too often a company will sell additional inferior products to maximize their profits, knowing quite well that people buy all the extras along with the original product.

If everyone did just a little homework online to check out what they are buying, they would save themselves a great deal of grief and a lot of money. Always trust the reviewed items first. That's how the BBB stays in business.