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Fitness Blowout Complaints & Reviews

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Fitness Blowout - California, Los Angeles - Worst experience ever.

Posted: 2015-03-25 by    Ed !@#
Complaint Rating:  0 % with 0 votes
Ordered an elliptical machine before I read this business;s reviews, {my fault.} Tried to cancel the order and was called by the company president. He tried to tell me what a great product I was ordering and that he stands behind his products. He also said I had agreed to their policies which I did not even see until 2 weeks after I placed the order. By the way their policies are horrible and impossible to comply with. I told him after reading the company reviews I did not want their product. He referred me to customer service. After speaking to customer service I was informed that if I disputed...

Fitness Blowout - Fraud on return policy

Posted: 2014-08-08 by    Ron Slabas
Complaint Rating:  0 % with 0 votes
Complete scam artists. They practice deception, delay tactics and just flat out lie. I returned one of their crappy machines, I met all the requirements less the restocking charge and still can't get my refund. I am making an appointment with my lawyer next week. I don't care if it coast me more, I want them to pay the right amount....

Fitness Blowout - Poor Customer Service

Posted: 2013-10-21 by    hutchinsjl
Complaint Rating:  100 % with 2 votes
Absolutely the WORST company I have ever dealt with in my life. I purchased a treadmill in August and they advised I could pay 70% for it to ship. It took 25 days to get the treadmill. I had to call constantly for information and spoke to Rene Chavez in shipping and Steve Barzilai supposed Vice President as to where my product was. Note I had to chase them down. I called and emailed often, with no response. I am a single mom, and sole provider in my household. Spending over 1000 dollars did not come easy. When the treadmill was on the way, I was told that it was not the one I ordered, as the one...

Fitness Blowout - Fraud

Posted: 2013-03-08 by    rn01
Complaint Rating:  100 % with 2 votes
I really wish I would have read the thousands of negative reviews about this company before I ordered. I ordered an elliptical 50 days ago, paid in full at the time. I was told it would ship within 25 days. That didn't happen nor did I receive any notification it would be delayed (which is a FTC violation...). It usually takes several days of calling and emailing to get a response from anyone. Finally after 45 days, I demanded copies of invoices to prove it was actually in the "process of remanufacturing" as I was told. I get the invoice which someone obviously just typed up to appease me....

Fitness Blowout - poor service

Posted: 2012-10-11 by    afish
Complaint Rating:  0 % with 0 votes
PLEASE take my review seriously and NEVER order from this company.
After being certain I would have my treadmills by a certain day I called to confirm a day before to find out they haven't even been shipped yet. It took four more days of daily phone calls to get them shipped talking to a different person everyday who always said they would get back to me and never did. Finally, I get the manager Steve who finally called back and got into a 45 minute yelling match with me. Randy, the shipping manager, says to me on the phone 'are you going to stop busting my balls and let me get...

Fitness Blowout - Ordered Product $4600.00/Pd. for quick deliver over a month ago and can't even get a call back

Posted: 2012-03-06 by    Lisa Kiker
Complaint Rating:  100 % with 1 votes
I ordered 4600.00 in gym equipment on Feb. 12, 2012. The salesperson couldn't wait, called me back 3 times to get my order. The first time he sold me pieces that didn't even work with the product, even though on the their WEB-SITE the advertised it did. He finally found something that would work for me. I work with a lot of handicap needs children, who are training for the Special Olympics and I paid extra to have the equipment delivered on a rush shipment (extra $$). Here is the problem, Ala (ext 213) is no longer employeed there, second I can't get anyone to call me back and tell...

Fitness Blowout - Great Customer Service

Posted: 2011-12-27 by    mvogel
Complaint Rating:  0 % with 1 votes
After searching for about 2 weeks, I finally found the perfect treadmill at Fitness Blowout. I compared prices on about 10 different sites and could not beat the deals on the Free Motion USA 7. The touch screen is amazing and the Google map feature is impressive. Overall, I am extremely satisfied with my product and the incredible customer support. Recommend buy!!! Transformation here I come :)....

Fitness Blowout - Illinois, Freeport - bad equipment bad customer service

Posted: 2011-12-27 by    Kathleen E
Complaint Rating:  100 % with 1 votes
I ordered a Healthrider Treadmill for my husband for Christmas. When I received it the packaging was completely damaged, the box was totally tore apart and then shrink wrapped. I refused the packaged and sent it back with the deliver man. I called Fitness Blowout right away to explain my problem. The gentleman (I use the term loosely) that I spoke to was extremely rude and told me that he guaranteed that the machine was packed in the box so well that there would be no damage, He told me he was calling the shipping company and having that machine sent back to me. I explained that it was a Christmas...

Fitness Blowout - California - damage shippment adn service

Posted: 2011-10-11 by    dpcland
Complaint Rating:  100 % with 1 votes
Re Fitness Blowout: I have exhausted my avenues to get the attention of Fitness Blowout! They delivered a damaged elliptical machine to my house and it has been a months of waiting for replacement parts and i am getting nothing, NOTHING in the way of communication from you guys - I am totally left hanging with an expensive piece of broken equipment in my garage for over a month and nowhere to turn, I have waited on their customer service line for an hour 3 times and never can last long enough to get a voice. Fitness Blowout takes talking very seriously but it stops there! Saying you care and are...

Fitness Blowout - Don't believe ANYTHING they tell you

Posted: 2011-08-18 by    Skeeter07
Complaint Rating:  100 % with 5 votes
If you place your trust in what any of the sales staff or superviser Steve tell you then you WILL LOSE! If you haven't ordered from Fitness Blowout - DON'T. If you have ordered but haven't received your equipment but it has been less than 60 days, IMMEDIATELY call your bank or credit card company and file a dispute on the purchase. The limit on time to file a dispute on a purchase like this is 60 days.

I ordered a treadmill from them and was supposed to receive it in 14 days. 14 days became 30, then 40. With many follow up phone calls I was given excuse after excuse...

Fitness Blowout - Cancellation issues

Posted: 2011-07-28 by    MissArkansas
Complaint Rating:  100 % with 5 votes
I ordered a FreeMotion Elliptical on 6/27/11. After a couple of weeks of not receiving a tracking number, and time to ponder my purchase, I opted to cancel the order. I knew that I would have to pay a restocking fee of 20%, and that was understandable to me. However, when I call to cancel, I was rudely told that not only would I have the restocking fee, but the shipping to and from the warehouse, even thought it hadn't even left the warehouse. Making my cancellation cost over $700. I gave a "whatever", as I didn't want the equipment, and wanted to end my converstation with the rude associate...

Fitness Blowout - Buyer Beware

Posted: 2011-05-13 by    learnedsomething
Complaint Rating:  100 % with 2 votes
If you are thinking of buying something from this website - beware - do your homework. Make sure you read the policies before you ever call them. I didn't. When I spoke with the salesman about a particular treadmill, he suggested another one, I looked at that one and my husband and I decided we would buy a "demo" unit. Then the salesman asked us if we wanted the extended lifetime warranty, we did. He told us to enter that we wanted it and and to give him the confirmation number that came up.
HE DID NOT mention that by doing this, we are also saying we are agreeing to their terms and...

Fitness Blowout - Ohio - False ad and received wrong machine

Posted:    PatCandE
Complaint Rating:  100 % with 3 votes
I ordered an elliptical from them. It was supposed to be a Freemotion 5.1 centerdrive. I received a ProForm 8.0 crosswalker, which is a considerably lower priced unit instead. They just put a Freemotion decal on the unit, what a scam. I found out what unit it was by running the model # that's on the bottom of the machine. I could have bought this unit from WalMart. It took about a month for them to even ship it, but they put the charge through immediately on my credit card where most companies will wait till they ship the item. The majority of their advertising was a lie. I was supposed to...

Fitness Blowout - Scam

Posted:    Ian G
Complaint Rating:  100 % with 13 votes
When I ordered my treadmill my credit card was charged the day I placed my order. It has now been nearly four weeks since I ordered my treadmill and after many calls and emails the company still does not know where it is. My calls and my emails go unanswered. Only when I said I was canceling my order did I get an email reply. I was told they were sorry but if I refused shipment when it did arrive I would be charged a 20% restocking fee and the freight charges. There is no where on their website where I can leave public feedback.. I will never do business with this company again....

Fitness Blowout - California, Los Angeles - LIES AND DEFECTIVE EQUIPMENT

Posted:    gac
Complaint Rating:  100 % with 2 votes
sent defective equipment wont respond<br />

Fitness Blowout - California, Los Angeles - horrible return policy

Posted:    me26c4u
Complaint Rating:  100 % with 3 votes
Paid for treadmill at the store and decided after 3 hours to cancel order, i was told that i could not cancel but could take a $1400 credit for store, bearing in mind it had not even been 24 hours and they had not even placed the shipment order, their policy states they will refund deposit within 24hours so why would they do this and not refund the full amount you had paid.I really wish i had read this complaint board before making purchase i have never in all my years of buying products come across such bad customer service and appalling return policy.I was told this policy was posted in store...

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