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Fifth Third Bank Complaints & Reviews

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Fifth Third Bank - Unable a wire transfer

Posted: 2014-07-27 by    andersc
Complaint Rating:  0 % with 0 votes
I have been using Fifth Third as my primary bank for personal savings and checking accounts, but had successfully negotiated a mortgage refinance with another company. I needed to wire closing fees in order to close and secure the tens of thousands of dollars in interest savings the refinance was going to give me. Fifth Third would not perform a wire transfer via phone or internet. They insisted I go in to a branch. This was an impossibility because due to a work trip I was 450 miles from the nearest branch. I had to take a cash advance from my credit card (serviced by a competing bank) and work...
Complaint comments Comments Complaint country United States Complaint category Banks

Fifth Third Bank - Ohio, Miamisburg - screws customer

Posted: 2013-10-15 by    belle30asian8
Complaint Rating:  0 % with 0 votes
I deposited a check on a Saturday the bank teller informed me that check would be clear by the next day which I thought was odd but I figured a professional bank teller would know. Sunday comes and the money is not available I called the bank which was open on sunday and they said check would available the next day which was Monday. I spent the money I had sunday due to the understanding money would be available monday the money was still not there Monday and fifth third bank would not do anything to help a loyal customer of 5 years even though they were misinforming their customers....
Complaint comments Comments Complaint country United States, Ohio, Miamisburg Complaint category Banks

Fifth Third Bank - Ohio, Cleves - ATM took my money and shut off

Posted: 2013-10-14 by    Patric tucker
Complaint Rating:  0 % with 0 votes
On Thursday oct 10 2013 I went to the fifth third bank atm to deposit cash in my account so I put my card in hit deposit cash put my money in after I put the money it the atm started to register the cash then the screen went blank and a few seconds later the atm went into sleep mode I sent my wife into get someone and no one came out 45 mins later I walked in and asked if they could help get my money back they said no then we asked about their corporate office and they told us they didn't have one it's Monday know I'm broke no cash and they still keep telling me there is nothing they...
Complaint comments Comments Complaint country United States, Ohio, Cleves Complaint category Banks

Fifth Third Bank - satisfy loan after vehicle was totalled

Posted: 2013-03-21 by    fifththirdandGMACsucks
Complaint Rating:  0 % with 0 votes
I recently had an accident and totalled my awesome vehicle. i am without a vehicle now for near 6 weeks, Meanwhile i lost my job "because i cant get there", lost my place to live for "having no job" and im waiting for them to send everything snail mail. this is luticris. Cant these huge companies figure a way to help rather than hinder this process? The bank has to wait for the insurance claims and claims has to wait for the adjuster, the adjuster took at least a week, the insurance company is in Ohio "GMAC" and dont have any adjusters in this area, "ORLANDO FLORIDA"...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Fifth Third Bank - Ohio - No sympathy for good customers going through rough time

Posted: 2013-01-10 by    appauledcustomer
Complaint Rating:  100 % with 2 votes
I currently have a car loan with Fifth Third Bank. I have a 6 year loan and I only have 1 year and 4 months left to pay on it. I've always made my payments on time or within the grace period. I recently have been diagnosed with something that caused me to miss 4 weeks so far of work with no pay and I'm on short-term disability. It takes a while to receive a payment from short-term disability, depending on how quickly your doctor signs the papers. During holidays I wasn't able to get an appt. with the doctor any sooner than today.

Most banks have pass a payment they...
Complaint comments Comments Complaint country United States, Ohio Complaint category Loans

Fifth Third Bank - Late payment

Posted: 2012-12-30 by    ROBERT G MERRITT
Complaint Rating:  0 % with 0 votes
This is "not" a complaint, I wanted to let 5th thrd bank that my payment for Dec. 28th will be late! I over spent for xmas & I want have any $$$$$ until the 9th of Jan. I will send it in with a late fee so it will arrive by the 9th of Jan. 2013. I'm fully aware it is due on the 28th of each mon. & do apologize but its the best I can do at this time!
Sincerely,
Robert Acct # 0873182893 Soc. _ _ _ _ _ 1477...
Complaint comments Comments Complaint country United States Complaint category Loans

Fifth Third Bank - Ohio, Sandusky - unautorized charges

Posted: 2012-12-01 by    DanaF
Complaint Rating:  100 % with 1 votes
I rented a movie on my debit card with direct tv for 4.99 on me ex boyfriends account a one time payment 7 months later Direct TV charged my card for the entire balance of his bill which I never authorized for 650.00. I called the bank and said I never authorized this transaction and they made me file a dispute which they gave the money back but 60 days later took it again because they said Direct TV sent proof that I authorized it. They sent me what Direct TV had sent them no where was my name on this information they had his name listed as cardholder and for the bill but they still gave them the...
Complaint comments Comments Complaint country United States, Ohio, Sandusky Complaint category Banks

Fifth Third Bank - Credit Applications

Posted: 2012-04-10 by    Jasper77
Complaint Rating:  100 % with 1 votes
The teller I was dealing with on my business account out-right lied to me about being approved for a credit card with $7K limit.
I asked why there was not credit check needed and she said it was because I was already approved up to the $7000 limit. All I needed to do was to sign the app and the card would be mailed to me.
The next day when I went in to get the card the manager laughed and said that they never issue credit without a credit check.
So, I snatched the app out of he hand and asked it the teller was lying or did she actually not know? The manager said she probably...
Complaint comments Comments Complaint country United States Complaint category Banks

Fifth Third Bank - Indiana, Indianapolis - Cold Practices

Posted: 2012-03-19 by    Mr. Vong
Complaint Rating:  0 % with 0 votes
I have not even had my checking account open for a year and they found a way to screw me over. I opened up an account with 5/3 to take up their promotion of receiving $100 if you open up a checking account with them, big mistake. The promotion had some stipulations that you had to keep the account active for a certain amount of months to receive the promotional benefit. I made the appropriate transactions and nothing. So I had to call customer service just to get the promotion they had and they acted like they didn't even know it existed. So they took care of it and that was fine after a long...
Complaint comments Comments Complaint country United States, Indiana, Indianapolis Complaint category Banks

Fifth Third Bank - Ohio - Fifth Third Bank Can Be Tough To Handle If You Are Battling Them Alone

Posted: 2012-03-05 by    Kingcloser
Complaint Rating:  0 % with 0 votes
Fifth Third Bank needs to be pressured with Imminent (BK) Threats or Mediation Law and Procedures.
They are basically a giant collection agency. They purchase the distressed mortgage at Extreme Discounts from various key players in the sub-prime arena. They collect aggressively on this paper. They do not play by the rules and need to be pressed hard.

We have completed successful loan restructuring cases with Fifth Third Bank. They are all long run and brutal battles.

Feel free to visit our website for further details on avoiding a Pending Sale Date.
www.freshstart-mortgagesolutions.com...
Complaint comments Comments Complaint country United States, Ohio Complaint category Mortgage Companies

Fifth Third Bank - Rude customer service from total loss department

Posted: 2012-01-17 by    Court c
Complaint Rating:  100 % with 2 votes
I had called about my account from the total loss department and spoke with a woman named Kelly. My insurance company sent a check to fifth third and it has been not processed yet. During this period a monthly payment on my old car was due at the beginning of the month. I was told I had a grace period of 10 days and not owing any money on the account. Kelly told me that money has been accruing on my account that I will need to pay. I told her that I should not have to pay any late fees because a check was sent from my insurance company. I asked to speak to a manager and Kelly said no. I continued...
Complaint comments Comments Complaint country United States Complaint category Loans

Fifth Third Bank - Florida, Venice - lack of customer service

Posted: 2011-12-23 by    davis1601
Complaint Rating:  0 % with 0 votes
Not exactly a complaint worthy of the 60 Minutes but...
astounding lack of customer service - holiday sprint - extra dose of Bah Humbug - pick one!

Earlier today stopped by my local 5th/3rd branch drive thru for some minor banking, I requested a couple of "dog biscuits" - that's right, dog biscuits. Did not have a dog in the car w/ me and was told that they, the employees, buy them themselves. No dog = no dog biscuit.
Bottom line #1: no frigg'n dog biscuits for the dog!
Bottom line #2: I'll be closing by multiple business & personal accts...
Complaint comments Comments Complaint country United States, Florida, Venice Complaint category Banks

Fifth Third Bank - Doubled Final Balance

Posted: 2011-12-12 by    Clara Rhodes
Complaint Rating:  0 % with 0 votes
I'm in the final year of a 5 year finance agreement with Fifth Third Bank. They financed my car. My husband just called to get a payoff amount and they told him that we owe exactly DOUBLE our actual balance. Nobody can provide a payment history or explain how this is possible. When I calm down I will have to seek a resolution. Any ideals on where to start?...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Fifth Third Bank - Tennessee, Nashville - they super suck

Posted: 2011-11-30 by    most beautiful girl
Complaint Rating:  100 % with 1 votes
i just recently moved to nashville and chose to bank with fifth third bank, from day one all i have had is problems first they re did not put the order through for my debit card and so it took like a month to get to me...but of course they dont apologize for it, which that might have made it better. second they charge you for everything they possibly can i had to call about a charge on my card the rude nasty rep left me on the phone for over ten min. and came back and said it was my fault this happened when it was not... they were not supposed to debit my card because i had opted out of debiting...
Complaint comments Comments Complaint country United States, Tennessee, Nashville Complaint category Banks

Fifth Third Bank - Horrible Company

Posted: 2011-11-20 by    hazeldunkel
Complaint Rating:  100 % with 1 votes
I'm writing today about a bank that needs to be stopped, that bank is Fifth Third Bank of Ohio. On November 4th 2011 I purchased a 2006 Chrysler Pacifica financed with Fifth Third Bank. I thought everything was fine until I started getting the Denial Letters from banks that denied us, one of them was from Fifth Third Bank stating our credit rating was unacceptable. I contacted Humes Chrysler Jeep Dodge in Waterford PA where I bought the car and read the letter and they stated that everything was fine that the car was paid for that morning. On November 16 2011 I recieved a call from Santander...
Complaint comments Comments Complaint country United States Complaint category Banks

Fifth Third Bank - Ohio, Cincinnati - Car Loan

Posted: 2011-11-15 by    FifthThirdAmericasWorstBank
Complaint Rating:  0 % with 1 votes
Avoid Fifth Third Bank! Run as far away as you can from this terrible disgraceful Bank and its nasty employees. Took out a 5 year Auto Loan with them, have just 5 payments left til my 5 years of Terror with this horrible Bank ends. When the economy fell apart 3 years ago, I struggled with payments, running 5-25 days late. They terrorize you dailey on the phone, at home, place of employement and cell. When my payment reaches 10 days late, they then begin to call my neighbors every hour on the hour, starting at 8 am- 9 pm. They ask my neighbors if they know me or anything about me. They are just shameful...
Complaint comments Comments Complaint country United States, Ohio, Cincinnati Complaint category Banks

Fifth Third Bank - They are charging me other late fees and their collection department are calling me at work and harassing me

Posted: 2011-11-05 by    Noopye
Complaint Rating:  0 % with 0 votes
I was told by 5/3 bank on October 2009 that I have up to 6 months to pay the Lock fee for $65.00 without any fees or penalties. I have paid the $65.00 on December, 2009 - 2 months from October. And now 5/3 bank are charging me another $65.00 stating that I was late in paying the $65.00 + they are charging me other late fees and their collection department are calling me at work and harassing me. Also was told by their customer service staff: Geoge, Janiva, Valzwell and wanda that my fees that I sent were not being allocated to the fees but to the interest....
Complaint comments Comments Complaint country United States Complaint category Banks

Fifth Third Bank - Fifth Third Bank have been stealing my money

Posted: 2011-09-01 by    Ajillose
Complaint Rating:  0 % with 0 votes
Fifth third bank have been stealing my money. Every time I would mave a deposit they would withdraw the amount and take it to pay off an account that was settled years ago. I even have the settlement agreement and the “paid in full” statement.

But they are acting low and playing this game. I hired a lawyer and paying for his fees now to just let them know that I have settled my dues with the bank a long time ago.

I have been a customer of 5/3 bank since 2000 and always paid my payments, had loans with them, credit cards, etc. And now they have been doing...
Complaint comments Comments Complaint country United States Complaint category Banks

Fifth Third Bank - Terrible Bank that does not deserve anyone's business

Posted: 2011-08-31 by    UnfairCompanies
Complaint Rating:  0 % with 1 votes
DO NOT USE FIFTH THIRD BANK FOR ANY REASON!! Fifth Third Bank is a joke and a complete waste as a so-called bank.

After purchasing a new car, it took two weeks to complete my loan and have it show up in their system. There are no branches in my area, so according to their policy, I cannot open any type of savings or checking account because I must be able to go into a branch to do so. My only options to pay my car note was to set up an automatic withdrawal online bill pay service, mail in a payment, or pay over the phone with their collections department and pay a $17.95 convenience...
Complaint comments Comments Complaint country United States Complaint category Banks

Fifth Third Bank - Kentucky, Louisville - Closure Fee

Posted: 2011-08-11 by    kymike
Complaint Rating:  0 % with 0 votes
My company is required by the US government to establish an account that will contain unused funds for the fiscal year (Taxpayers Money). A saving was open approximately 10 years ago. When this account was open it was explained to the bank that this account would be low activity and no fees could be withdrawn from it. About a year ago we stopped receiving monthly statements. When inquired as to why, it was explained low activity! Be able to live with this new surprised protocol we continued business always. July the 27 2011 we received a letter from Fifth Third Bank that they were going to give...
Complaint comments Comments Complaint country United States, Kentucky, Louisville Complaint category Banks

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