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eMusic Complaints

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eMusic - Minnesota

Posted: 2007-12-18 by todd buckles [send email]
Unauthorized billing!
Complaint Rating:  91 % with 35 votes
Billed $9.99 to my visa that was not authorized and caused my account to run over and add an additional $64.00 in charges
now the company is refusing to even email me to fix the situation and i am out $73.99 and counting. There is no such thing as a free trial!!!...
Comments United States Unauthorized Charges

eMusic - Washington

Posted: 2008-01-18 by Mel Dillon [send email]
Unauthorized charges!
Complaint Rating:  100 % with 8 votes
Signed up for a "free" trial. Realized this site had nothing to offer and canceled the same day. Now there is a $9.99 charge on my credit card. I am in the process of trying to get a refund, but I am not hopeful. Stay away from this company....
Comments United States Entertainment

eMusic - New York, Flushing

Posted: 2008-05-10 by arlyne taieb [send email]
billed after canceled
Complaint Rating:  100 % with 4 votes
This web site did not have any music I wanted. I canceled service, but was billed twice!!! They will not answer phone and there web site to cancel is not available. Cancelme@emusic.com...
Comments United States E-Shopping

eMusic - Kentucky, Louisville

Posted: 2008-04-14 by Wendy Boardman [send email]
emusic download rip-off
Complaint Rating:  100 % with 1 votes
I got my child a $20 MP3 player for Christmas. This "inexpensive" little stocking stuffer has turned out to be an emusic money pit. Before we could download any of the "50 Free Downloads, " I was required to give my credit card information 'to verify" that I was...
Comments United States TV, Music & Video

eMusic - New York

Posted: 2008-06-03 by Pirc [send email]
Unauthorized credit card payments
Complaint Rating:  100 % with 1 votes
Unauthorized payments taken, unable to use service, dismissive responses, no refund policy. A total unsatisfactory result. Almost $90 for absolutely nothing. Being handled by the police. Giving internet music a bad name!...
Comments United States Entertainment

eMusic - Louisiana, mooringsport

Posted: 2008-04-16 by yolanda tubbs [send email]
unauthorized billing
Complaint Rating:  100 % with 2 votes
they posted a free trial for emusic and i canceled it 3-4 days before the free trial expired, i have never used it. they asked for a card number and i gave it to them with citicard, now they are illegally charging me $95.90, when i had already canceled it long time ago. this is just a scam and...
Comments United States Online Scams

eMusic - Minnesota

Posted: 2008-04-15 by Patricia LeMaster [send email]
charged 95.00 and didnt use
Complaint Rating:  100 % with 2 votes
I didnt even use it----downloaded the player, because my granddaughter got a I-pod for christmas.
was going to let her get some music. she never did.
I was charged 95.00 for nothing. I want my money back.This is one big rip off.
talk about------ SCAM------SCAM-------Scam------------------------Patt...
Comments United States Entertainment

eMusic

Posted: 2008-01-04 by Mark [send email]
Scam and fraud!
Complaint Rating:  100 % with 4 votes
I signed up, tried the service, found it too buggy and canceled within 24 hours. Then I see they've charged my Amex and will not respond to my e-mail.

Beware people!...
Comments United States E-Shopping

eMusic

Posted: 2007-11-16 by Jeroen Groeneweg [send email]
Misleading information
Complaint Rating:  100 % with 3 votes
I recently have been charged for 201 euro by Emusic.

I have had a trial started for whitch I needed to give my credit card details.
It was said there would be no charge on my card. It was just to make sure I was who I said who I was. A quick check on the internet gave me...
Comments Netherlands E-Shopping

eMusic

Posted: 2008-06-04 by sue steinbruegge [send email]
Unauthorized money withdrawal
Complaint Rating:  0 % with 0 votes
Took money out of the account and wanted to cancel but can not get anyone on phone just recording....
Comments United States Unauthorized Charges
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