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I just found out Earthlink has been charging me for 3 1/2 years! I canceled service for the third time yesterday. When I called back to give them the previous two confirmation numbers from canceling service to get my money back, they told me they had no record of either one. Then they said I...

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I signed up for Earthlink Dial-up service around June of 2008. I Have been trying to cancel my service since July of 2008. I was charged almost $23.00 per month, they have also double charged me at times, and I have not used their service. I have tried to call them numerous times, and I actually...

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I attempted to sign up with Earthlink DSL service in January 2009. I was told that since I had a certain local phone provider, they could not provide DSL service for me and an account would NOT be opened. In the past two weeks, my cell phone has begun ringing with recorded message from Earthlink...

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I cancelled my account with Earthlink in August having lost my primary carrier account. Instead of Earthlink cancelling my account, they charged my account DSL account for the next month. To make matters worse the charged the following:

09/09/08 Sep 9-Oct 5:Unlimited Dial Up .87...

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Tried unsucessfully to cancel services and Earthlink kept taking fee for another 6 months. Wont refund money or appologise and they were very rude. Talked to Rose. She was very rude.Talked to her boss also . Basically told me too bad. Didn't offer to resolve problem, just asked for conformation...

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Telephone Service did not function properly, many calls did not go through. Called their technical service, went to two levels where the fellow said he changed settings that would fix it. Did not fix it at all. Wanted to terminate non functioning service, was told there would be a $149 termination...

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Since November my PC Crashed and I had to reinstall all my programs. I use brighthouse as my internet provider only and only for internet access. I pay bright house $45 monthly for the past 3 years with no problem. until my pc crashed. I explain to bill me later I am not suppose to be getting...

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I billed something on line to Bill Me Later, next thing I know. Earthlink is also billing my Bill me Later account for internet services I don't even have with them, isn't that illegal. I have contacted them twice, which was not easy as I may add, an still I am being billed. It is...

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Earthlink keeps taking money out of my account. I call every month and they say they are going to refund me and they never do. They said they were going to give me two months free and what do they do charge my account again. They have stolen about 150.00 dollars. I dont know what to do anymore....

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This is a small thing, but it does violate my original agreement AND I've seen the same complaint on several consumer sites, which means Earthlink is raking in a bundle for this. Here's the story:
I signed up for combined Earthlink Internet and phone services last February for...