Complaint Rating:

I was expecting a missing SIM card from my cell phone company. After not receiving it for more than a week on July 10 I called the cell phone company and they provided me with a tracking number and said that DHL delivered it on July 7th. I contacted DHL and they said they would have someone...

Complaint Rating:

DHL tried to deliver last week, said they would try again the next day. That was 4 days ago.

They don't answer the phone at the local office, so I have to punch in they neighbouring zip code.

The first person told me she could see that they never made a second...

Complaint Rating:

This company is so stupid. The delivery guy doesn't even bother ringing the door bell... i walk outside, and i find that they attempted delivery. Now they want me to drive 20 miles to pick it up... WTF... why did i pay for shipping, if i am supposed to drive 20 miles to pickup a package......

Complaint Rating:

DHL is the worst services of all the delivery out there. the customer services and their pickup is lazy and stupid. Does not know what they are doing at all. I had use DHL to shipped some of my home stuff to another state and when it arrived all my fragile box were damage and DHL bill an outragous...

Complaint Rating:

On May 3rd my Partner and I took a 12 lbs package to this DHL location we should have known better...the young Man behind the Counter was dumber then a box of rocks..first, he sees us coming up to the DHL counter with a large 12 lbs box which we sat on the counter and what do you think the first...

Complaint Rating:

DHL's tracking site stated they left a package at my front door. I was home the entire day in question and never saw DHL once. FedEx seemed to deliver a package to my brother that same day with no problem. After playing phone tag with customer service at DHL, it turned out that the idiot...

Complaint Rating:

DHL Delivery sucks. I worked at a famous Retailer. DHL was so bad on deliveries and theft, they were about to lose their good reputation for customer service.

My personal experience. I asked the Marriott Hotel in VA to ship my belongings from my room to me at home. There was about...

Complaint Rating:

I first thought the bad delivery of my Dell computer was maybe a one time incident but my next experience nailed it down that Dells pick for a delivery service was a bad business move. I personally would want delivery of the product I was selling to be top priority but not so with Dell. I quickly...

Complaint Rating:

Really disappointed with DHL in Western Canada. They are very inefficient and disorganized. I am still waiting for a package to be delivered. Their driver has been sitting on it for 4 days, as he cannot find my house. I have given them directions, told them to get a map, look up on google etc,...

Complaint Rating:

A box sent to our office to my attention never arrived. The tracking receipt shows "LD LOF" in the signed for area which we are told means that it was left by the front door. Ours is a small building with lots of security and every messenger knows that it is strictly forbidden to leave...