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I submitted a prescription for Wellbutrin to CVS on Saturday and was told to pick it up in an hour. I went back on Sunday morning to get it and was told they didn't have a prescription for me. After waiting 20 minutes, I was told they needed to get more information from the doctor before...

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My wife bought a 'one-time use' CVS brand digital camera for our son just prior to this past Christmas holiday. The price was $19.95 plus 6% sales tax for a total of $21.20. The price did not include the cost of processing but the signs on the wall behind the photo counter indicated...

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I have been a customer of CVS stores for many years now, have never had a complaint. In fact I was probably considered a “fan” of CVS.

Unfortunately, I am not so sure now. Yesterday (A Sunday) I went to a local CVS in my neighborhood. Gathered my selections and paid...

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CVS Pharmacy always gives you a $2.00 to $5.00 off coupon when you buy certain products. I went there today to buy conditioner. I had a $2.00 of coupon. The clerk said that my visa card was not the same as the one on the coupon. So? My boyfriend gave it to me. She asked
"What's...

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Monday, 11/20/08 I picked up my refill for Zolpidem Tartrate, 10 MG Tabtev (Generic brand for Ambien). When I checked the container later in the evening I found, not the small white pill I usually get but a larger purple pill with MZ2 stamped on it. The pill I usually get is a round shaped white...

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The first thing I want to say is I have read several of your complaints, not just about cvs but about walgreens and walmart pharmacies as well, and yes several of the stories are...horrifying. In fact, I, in most cases I thank my lucky stars not to be working with coworkers who are as rude as...

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I moved here four months ago and this CVS has made at least four mistakes with my prescriptions - the last and final straw was yesterday, when I was given someone else's medication with the label on the bag indicating it was my medication. There is a weak link at this store's pharmacy...

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Few days ago I picked my medicine and found out when I got home the medicine was not mine but it had my name on the bottle. This particular medicine was named Premarin and it's a cancer medication. I returned to the store around midnight and confronted the pharmacist about the mix up. He...

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A few weeks ago CVS had a one day sale on a tv converter box. The price was $40 dollars, so with the DTV Coupon it would be free. My mother in law, her sister and mother all went to different CVS's and none of them had the boxes in stock or would give out rain checks. My mother in law returned...

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Mike Yousef is a 'pharmacist' at the CVS I fill my prescriptions at. He has (a number of times) refused to refill a prescription because he 'thinks' it's too early. However, my doctor doesn't think it's too early, and neither does my insurance company. In fact,...

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Rock Hill, S.C. CVS Pharmacy - Sign says they close at 6:00 pm. At 5:50 pm on April 27, 2008, the pharmacy drive-up window was closed. When I saw the window closed, I went inside --- after driving around the building and getting out in the rain. No one was in the pharmacy. This prevented me...

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Are you aware of the unprofessionalism of the pharmacists working at the 1320 Maple Avenue store located in Terre Haute Indiana? Anyone can make a mistake...but this store repeatedly puts CVS reputation in question. A few days ago, I went to pick up a script and was quoted a price of $8.21....

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Avoid CVS pharmacy at all costs! Warning read closely. For all you residents of Lake in the Hills you will notice the big sign in front of CVS at Randal and Ackman that says pepsi 4 for $10. Go ahead and try and get that price. They will not tell you that they are overcharging you as they charge...

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I gave them a roll of APS film to develope... the photo technician could not find the proper equipment to develop my roll. Instead of calling me to tell me to pick it back up and take it somewhere else, for some reason known only to the heavens she OPENED UP THE FILM, UNROLLED IT, AND EXPOSED...

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I have working at CVS Pharmacy for 5 years and I am one of their managers. When I take my lunch, I have to continue to take care of the customer service calls while I'm on lunch. I think thats against the law!!!...

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I have been a long time customer of CVS and I believe now is the time I will no longer go there for anything. Over the past 6 months, I, as a customer, have noticed a change in CVS and the way things are handled, especially concering their own employees. I don't know who is in charge now,...

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black pharmacist said I could not get my drugs 3 days early. I asked why? Said he would have to check with the insurance company and if they say they will pay then I can get my refills. Said he would call them later. He never called, went back 3 days later and had to give him the prescription...

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Few days ago I picked my medicine and found out when I got home the medicine was not mine but it had my name on the bottle. This particular medicine was named Premarin and it's a cancer medication. I returned to the store around midnight and confronted the pharmacist about the mix up. He...

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Hello, To who this may concern. CVS on 2007 Brookpark Rd. in Cleveland, Ohio, 44109 is a 24 hour Drug store and Pharmacy. I have gotten my prescriptions there and at other CVS's for years. My problem is if this certain store is going to be open for a 24 hour Pharmacy, I believe, along with...

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The pharmists at CVS are rude, and I am on medicare and they can never get the prices right on my meds. I ask for them to fax my doctor for a prescription, and they get the prescription back from my doctor, and put it in a folder, and tell me he hasn't faxed it back. I call my doctor and...