Complaint Rating:

Regarding Chase VISA:

I was recently placed on full disability and could not pay my Chase Visa bill past month. It seems pretty clear, that with all the late fees, penalties, and resulting raise in interest, I will not be able to pay this month’s payment either. I have explained...

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Upon visiting Chase Bank 06/11/2009 and reviewing my accounts with a Chase representative I noticed that a credit card account (xxxx-9185) which I used with my father and that I believed was closed was active and being used. The changed account address was my brother's, who did not have...

Complaint Rating:

I have type 1 brittle diabetes and have been ill for over 3 months. I wrote my creditor a letter on March 8th with a good faith payment of $20. In my letter I explained my illness and lack of ability to work or pay until my Social Security application is approved. They have called my home up...

Complaint Rating:

On Aug 22, 2009, I attempted to redeem my travel points online for travel to Raleigh, NC for myself & my husband. The site accepted my itinerary using 25.000 points for myself. It said that each individual needed to be boked separately. When I attempted to book my husband on the same flight...

Complaint Rating:

Be careful of 0% offer for charge cards. I took advantage of the 0% and transferred the balance of a loan to the account. When I used my card for new charges they immediately began charging interest and won't allow me to pay off the new charges. My payments are only applied to the amount...

Complaint Rating:

Like others complaining about Chase Visa, I too pay my balance regularly. I use the card for everyday expenses to take advantage of the perks. Nonetheless, my wife and I spend modestly. However, over the past year we have found how inept and incompetent their customer service, if you want to...

Complaint Rating:

I received information about GREAT FUN and I thought I might try it, but decided not to. I contacted them after I received a check from them and told them to cancel me. '
They asked if I had cashed the check, which I told them I didn't.
They said had I cashed it, I would...

Complaint Rating:

Beware of how long it takes for Chase to post your payment. I mail my check out 10 days in advance. It has never been late but once I used a convenience check with a low interest rate, my check all of sudden did not get posted till the day after the due date. I was charged a $39 fee and my interest...