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Chase Home Finance Complaints & Reviews

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Chase Home Finance - Tennessee

Posted: 2011-12-29 by   bkms
Poor Business Practices
Complaint Rating:  0 % with 0 votes
Chase has done my husband so dirty on a home refinance. We built our home thru our local bank and they sold the loan to Chase.
We applied to refinance at a lower rate. Filled out all of the papers and a glitch was found on the deed. Legally our local bank still owned the land that the...
Comments United States, Tennessee Banks

Chase Home Finance - Georgia

Posted: 2011-08-05 by   Robyn354
Loss Draft Dept
Complaint Rating:  100 % with 3 votes
Don't ever have a fire or loss with Chase as your lender. It took us nearly five months to receive all of our funds escrowed after our loss which was relatively minor. Our insurance company promptly paid with them additonally named on drafts. We had to pay our contractors and some subs...
Comments United States, Georgia Banks

Chase Home Finance

Posted: 2011-06-22 by   burtonzep
Foreclosure
Complaint Rating:  0 % with 0 votes
I have a home loan through chase and I recently fell on hard times due to a medical condition and was unable to pay my mortgage...I called chase and arranged a repayment plan once I went back to work...I had Bank of America send them my monthly mortgage payment and chase sent it back only I...
Comments United States Loans

Chase Home Finance - Texas, DFW

Posted: 2011-05-23 by   chasecomplaints
Home Mortgage
Complaint Rating:  100 % with 4 votes
DO NOT USE Chase Home Finance for your next home mortgage or refinance. You are better off selecting ANY other mortgage company. You deserve better customer service that Chase provides. I will never use Chase for any of my financial matters and intend to tell ANYONE that will listen.
Comments United States, Texas, DFW Mortgage Companies

Chase Home Finance - Texas

Posted: 2011-04-19 by   Mark McKnight
Home Loan Modification
Complaint Rating:  100 % with 1 votes
We submitted all required forms, documents, etc. to Chase in February 2010 for a Home Loan Modification. Todays date is 4-19-11 and absolutely nothing has been done. We have sent 5 requests for a modification. My file is about 5" thick of everything I've faxed to Chase costing approx....
Comments United States, Texas Loans

Chase Home Finance - Texas

Posted: 2011-04-19 by   Kimberly Tillett
Forbearance
Complaint Rating:  100 % with 1 votes
My loan was previously sereviced by Citi when I was granted a forbearance to skip one payment and repay a certain amount during the course of one year for damage due to hurricane Ike in 2009. Before I was able to repay Citi according to Forbeearance agreement, Chase began servicing my loan....
Comments United States, Texas Mortgage Companies

Chase Home Finance - Washington

Posted: 2011-03-14 by   heavy70chevy
Home loan modification
Complaint Rating:  67 % with 3 votes
We have had a lot of trouble with Chase trying to get our home loan modified. Our first attempt was in May 2009. We received documents for the Modification but they had my name and another man's name which was NOT my husband's. We waited for months for new documents to come as they...
Comments United States, Washington Loans

Chase Home Finance - Florida, Miami

Posted: 2011-03-14 by   Carolina Kowalski
Loan Modification
Complaint Rating:  100 % with 1 votes
I have been trying a loan modification since 2008 and it has been denied without even a reason about 5 times since then.
During the first 2 loan modifications I was actually up to date on my loan but after not being listened to and hearing from other people that I should stop paying the...
Comments United States, Florida, Miami Lawyers and Attorneys

Chase Home Finance - Illinois

Posted: 2011-03-08 by   Devistatedwife
No Help
Complaint Rating:  0 % with 0 votes
We bought a new home in 7/09 which is an FHA loan and Chase is the holder. In November of that same year my husband had his income cut by 40% and I was out of work. We contacted Chase about our situation and they stated that there was nothing they could offer us because we have not been in the...
Comments United States, Illinois Loans

Chase Home Finance

Posted: 2011-03-05 by   ChrisHart
We WANT to pay our mortgage
Complaint Rating:  0 % with 0 votes
Our balloon mortgage matured 6/08. (At the time, we were w/ Washington Mutual who was bought out by Chase.) We were unaware that our mortgage was going to mature. The mortgage maturity caused the bank to cancel our automatic monthly withdrawal. We were notified in 8/08 about the past due payments...
Comments United States Mortgage Companies

Chase Home Finance - Illinois

Posted: 2011-02-22 by   bad bad bad
short sale
Complaint Rating:  100 % with 1 votes
I am a realtor. I listed a home about 3 years ago. when it was first listed it was not a short sale. After WAMU KEPT payments and put the home into foreclosure, it became a short sale. Thats a whole different story of its own. After 2 contracts and a year of tring to deal with Chase to sell...
Comments United States, Illinois Banks

Chase Home Finance - California

Posted: 2010-12-18 by   PissedInCA
Tax escrow compounding shenanigans
Complaint Rating:  100 % with 1 votes
After unsuccessfully attempting a mortgage modification, Chase saw fit to compound our property tax payments into our monthly payment. Per public records, our property tax is approximately $20k per year; Chase has seen fit to impound $4786/month, or $45k- twice the amount due on our tax bill....
Comments United States, California Banks

Chase Home Finance

Posted: 2010-11-23 by   Dan D
Scam
Complaint Rating:  50 % with 2 votes
Because Real Estate business was down, I got behind in my Mortgage payments with Chase and when i got my first Chase mortgage collector, he was so nasty and we got into an argument, I mention to him that I was going to start a loan Modification to what he answered "Over my dead body"...
Comments United States Business & Finances

Chase Home Finance

Posted: 2010-11-15 by   Dony
Fraud
Complaint Rating:  0 % with 0 votes
We have been dealing with Chase Home Finance in President Obama's (Making Home Affordable) program since Sept., 2009. After a year of lost papers, faxing, mailing and refaxing information we are approved for a loan modification - but after our property was sent to an attorney for foreclosure....
Comments United States Business & Finances

Chase Home Finance - New Jersey

Posted: 2010-10-17 by   JANE GS5
ESCROW ADDED TO PAYMENT WITHOUT AN AGREEMENT
Complaint Rating:  100 % with 3 votes
This is to make others aware of the:
NJ HOME OWNERSHIP SECURITY ACT OF 2002 C.46:10B-22
"HOME OWNERS INSURANCE AND PROPERTY TAXES ARE YOUR RESPONSIBILITY. NOT ALL CREDITORS PROVIDE ESCROW SERVICES FOR THESE PAYMENTS. YOU SHOULD ASK YOU CREDITOR ABOUT THESE SERVICES"...
Comments United States, New Jersey Loans

Chase Home Finance - Arizona

Posted: 2010-10-17 by   k mccray
stealing homes
Complaint Rating:  100 % with 3 votes
If anyone knows of a class action suit against chase home finance, please forward the info to me at: jtk1956@gmail.com
i have been lied to numerous times about my modification request and my home is headed into foreclosure. i live in arizona were thousands of homes have been foreclosed...
Comments United States, Arizona Banks

Chase Home Finance - Louisiana

Posted: 2010-10-04 by   miffedchasecustomer
Escrow and Tax Error
Complaint Rating:  0 % with 0 votes
I refinanced my loan with Quicken Loans and closed in May, 2010. They sold my loan to Chase in June. I received a "annual escrow balance" statement just before my 10/1/10 payment was due to be taken out of my banking account. The statement was dated 8/26/10. Chase had determined that...
Comments United States, Louisiana Mortgage Companies

Chase Home Finance - Illinois

Posted: 2010-09-16 by   ripped off homeowner
Crooks - give the run around
Complaint Rating:  100 % with 4 votes
I have been trying to get my home loan modification from Chase for over 4 months (before we fell behind). My fiance was out of work for 21 months and I also had reduced income. Everytime we submit documents (everything they ask for), they say that we are missing something or they need an updated...
Comments United States, Illinois Loans

Chase Home Finance - Ohio

Posted: 2010-08-26 by   LStew
Forevearance, Modification, THEN transfer
Complaint Rating:  0 % with 0 votes
After being unexpectedly laid off in November, 2009, due to a refinery closing, I became behind in my mortgage payments, and subsequently agreed with Chase Bank to make "forebearance" payments for three months. Much to my surprise, the "forebearance" payments actually went...
Comments United States, Ohio Loans

Chase Home Finance - Indiana

Posted: 2010-08-10 by   hadituptohere
Modification runaround
Complaint Rating:  100 % with 1 votes
We started the modificaion prcess about 1 year ago. Submitted all the required paperwork. Set us up on a temporarily reduced payment. He kept calling them. They would say everything is in order-waiting on your case to go to the committee.Call back in 1 week. Call back in 2 weeks. Nothing. Finally...
Comments United States, Indiana Loans

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