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Chase Auto Finance Complaints

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Chase Auto Finance

Posted: 2007-02-16 by Brian Kelly [send email]
Dishonest business practices!
Complaint Rating:  84 % with 49 votes
Division of Chase Manhattan Represent themselves as being Headquartered in Phoenix Arizona. Business Type - Automotive Leasing/ Finance Company.

Where to begin? Chase Auto basically are what has been commonly referred to as "thieves". This company although they were...
Comments United States Auto Insurance & Loan

Chase Auto Finance - Arizona, Phoenix

Posted: 2008-03-26 by Linda Couch [send email]
Unprofessional & shady!
Complaint Rating:  0 % with 0 votes
What started out as being 22 days late has turned into an adventure to find someone to complain to. I received a call from a man that asked for my husband. When I told him he was not there he hung up the phone. I had already paid the payment through my bill pay and used the return button on...
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2007-11-09 by Tricia L. Beck [send email]
Unprofessionalism!
Complaint Rating:  100 % with 4 votes
I received a call at my place of employment. I had fallen a couple weeks behind on my car payment due to financial difficulties, but was in the process of setting up my car payment after receiving funds to make my payment. I received a harassment call at my employment. The "customer...
Comments United States Loans

Chase Auto Finance - Ohio, Akron

Posted: 2008-02-12 by Brian Lyman [send email]
Terrible experience!
Complaint Rating:  100 % with 2 votes
I was contacted by Chase Finance with regard to my auto loan payment which was less than 30 days late and the representative stated in the voicemail that I needed to contact him within 1 hour to arrange the pickup of my vehicle for repossession. I contacted customer service and informed them...
Comments United States Loans

Chase Auto Finance

Posted: 2007-10-17 by J. Harris [send email]
Stay away from Chase Auto Finance!
Complaint Rating:  100 % with 2 votes
I had a joint account with Chase auto on my daughters car. I was the primary borrower and she was the cosigner. In August 2007 she refinanced the car in her name only to build a credit history. She went to our local Chase branch office and did a refinance. To this day Chase refuses to close...
Comments United States Auto Insurance & Loan

Chase Auto Finance - Texas, Ft. Worth

Posted: 2008-04-04 by Judith Mace [send email]
False charges for car "wear and tear" after lease turn in.
Complaint Rating:  0 % with 0 votes
In February I turned in what was my second leased Jeep Grand Cherokee and my fifth leased car. The new car I leased is a Ford. Therefore the Jeep was turned over to the local Jeep dealership to be sent back to Chase Auto Finance.

First problem I had with CHASE AUTO FINANCE was...
Comments United States Cars, Parts & Vehicles

Chase Auto Finance - Arizona, Arizona

Posted: 2008-03-26 by linda Couch [send email]
Unprofessionalism!
Complaint Rating:  67 % with 3 votes
I asked that Cathy Young call me back. She said that she would not that a supervisor would. She said it was noted 2 minutes ago that Sally took the message for a supervisor to call me. She asked for my phone number. I asked her what number she had for me. She said she did not give out phone...
Comments United States Auto Insurance & Loan

Chase Auto Finance - New York, Garden City

Posted: 2008-03-07 by Under Control [send email]
Miscalculated my loan over charging 1000's too much in interest
Complaint Rating:  100 % with 2 votes
Dear Mr. Nader;

This is why we need YOU more that ever. Maybe you can use any of this for your campaign, its so horrific. Not once, but twice, I found it hard to be an American.

1. CHASE AUTO FINANCE NEEDS TO BE UNDER FEDERAL INVESTIGATION FOR THE enclosed documents;...
Comments United States Auto Insurance & Loan

Chase Auto Finance - Illinois, Elk Grove Village

Posted: 2008-02-20 by Sabrina [send email]
Horrible service and rip off!
Complaint Rating:  100 % with 1 votes
I have had a loan with Chase Auto Finance for almost 4 years. I originally put 25,000 dollars cash on my vehicle with only 4,000 dollars as the actual loan. I have been making very low payments since then because i was a student. For the entire 4 years I have made every single payment on time....
Comments United States Auto Insurance & Loan

Chase Auto Finance

Posted: 2007-11-29 by Katherine R. Couldren [send email]
overdrafts, payoff
Complaint Rating:  100 % with 1 votes
I purchased a Chevy Equinox in September of 2006. The loan company is Chase Auto Finance. Each month I had an automatic debit from my checking account for the payment which was on the thirteenth of the month. On November 12, 2007, I called Chase Auto Finance to ask them what the amount would...
Comments United States Auto Insurance & Loan
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