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Centurylink Pure Broadband Complaints & Reviews

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Centurylink Pure Broadband - Nevada, Las Vegas - Recurring payment

Posted: 2011-02-01 by    Chuckles702
Complaint Rating:  75 % with 4 votes
I've been a good customer for over a year. Scheduled recurring payments to make things easier. Now i'm having constant billing issues and I just about had it. First off, I am permently disabled and receiving Social Security Disability. My montly payments come in on the 3rd of each and every month. From the start this was it was arranged and it ran perfectly...check hits my account and centurylink would take it out on the 5th. Ever since they changed over to a new billing system it has been a problem. Customer service didnt help much so I asked to speak to a billing supervisor and they...

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