Complaint Rating:

Bob's delivered a damaged curio to my home and I sent it back. Bob's attempted to deliver TWO more damaged curios to my home. I sent both back. They will not refund my money. They will only give a refund three days after purchase. THE PRODUCTS TAKE LONGER THAN THAT TO GET TO YOU!!!

Complaint Rating:

Purchased high dark wood cherry kitchen table with the built in leaf inside back in 2005. YOu can walk by it and the screws from the chairs would just fall out.
Well I finally opened the table up wiht the help of 6 of my adult friends, we were able to use the that extra piece to make...

Complaint Rating:

Had the WORST experience with Bobs Furniture, and would not recommend it to anyone. Anyone.

I purchased a sofa and loveseat Mid February, it was to be delivered that Friday.

Week 1, it was never loaded onto the truck

Week 2, cancelled due to weather

Complaint Rating:

Hi Everyone,

This is the first time that I am using this forum and I am hoping that it will help people stop and think about buying furniture from Bob's Discount Furniture. My girlfriend and I spent over $3, 500 on a dining room set, living room set and bedroom set in one...

Complaint Rating:

Bought a sofa from Bob's Discount Furniture. The frame broke within 2 years. called Gardsman only to be told a claim could not be filed over the phone, they had to send me forms. I filled out the forms and sent them back only to be denied because "claim was not filed within 5 days...

Complaint Rating:

I ordered a living room set in early Febuary. I put a $100.00 deposit down and was told I would be contacted in a week for payment and delivery arrangements. They told me a part of the sectional was not available but would be ready by the time I would be talking to them next week. So betwen...

Complaint Rating:

I recently fell under the sucker category falling for the price gimics and "it's the same as the brand name but with a different label" tricks. I purchased a Black Label pillow top mattress from Bob's and it's lumpy, shorter than a normal Queen size, and the headboard...

Complaint Rating:

I purchased a sofa, two end tables and a coffee table from BOB'S DISCOUNT FURNITURE for $1000.00. The order was never delivered and I canceled the order on the the same day. A "BOB" Representative told me I would get a refund in about a week. One month later, I still never received...

Complaint Rating:

Have bunk beds purchased at Bob's a few years ago...went back to purchase matching desk, and did so immediately. Desk was delivered damaged, and a new desk was to be delivered the following week. No call, no desk! When I called, a new delivery date was set. On that date, I received a call,...

Complaint Rating:

I purchased a wall unit from Bob's in FEBRUARY...I was told 2 weeks to delivery - 2 weeks turned into 2 MONTHS...yes, I said 2 MONTHS...AND...when it was finally delivered in APRIL, it was broken and had to be returned and rescheduled for another date. The store only offered their "appologies"...