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I ordered nerf bars on 4-16-07. I called on 5-5-07 because they were not delivered. I was told that they charged me but returned the money because they did not have the parts. I re ordered the parts and was told they were in stock. I called back late on 5-7-07 and was told that I was billed...

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I purchased a radiator for my Chevy pickup from autopartswarehouse.com in November 2006. They sent the wrong one so I followed they procedure they told me to use when returning the part. They said if I shipped it back to them, they would pay the return shipping. It cost me $44.95 to ship it...

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I ordered parts then received conformation # all parts ordered were wrong parts they told me i had to cancel my order with shipping company the shipping company said that it is the company's responsibility they told me i had to wait for all of this to take place before they will even consider...

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I ordered 3 cabin filters for a Lincoln LS, I was charged for 3 but APW only shipped 1. I have called numerous time just to get the run around. Mark at APW says just wait you'll get the other 2. I have waited for a month and nothing, then I looked at the complaints boards and wow, they...

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This the worst experience I had with any mail order company. Sometimes you just get unlucky. I was charged 25$ for 1 spark plug. I never received and invoice. When I then told them I would return the part they gave me an RMA number and I returned it paying the postage. Now they lie and claim...

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I HAVE BEEN TRYING TO GET A NUMBER.

FOR A WEEK NOW.

GIVING ME THE RUN AROUND.

NOT GIVING ME RETURN AUTHORIZATION NUMBER ON A PART I WANT TO RETURN.

THE PART IS NOT WHAT I NEED, IT IS NOT THE CORRECT PART FOR MY CAR....

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Auto Parts Warehouse takes inept customer service to a new low. I attempted to place an order for a part for a 2006 vehicle and they were going to send me a part for a 2001-05 model year. I told the person taking the order over six times that there is a different body style for the 2006 model...

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I ordered an Audi A4 brake reservoir on May 31st. Shipping was supposed to take 3-4 business days. It is now June 14th and still no part, no email, no phone call. I call today to find out what the hell happened, just to find out that they NEVER had the part, NOR were they going to. HORRIBLE...

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Rep did not place order correctly, quoted a different price. Called to correct order and unknown to me they charged my credit card 3 times. I returned most of the items, still waiting for credits, months later, and this is their regular business tactics. You ARE ABSOLUTELY INSANE IF YOU ORDER...

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I would like to tell you the truth because the entire office is located in the Philippines and the customer service and the sales department is here in Makati and the accounting department that processes all the refunds is in Bicol and the catalog office is in Pasig. I would also like to tell...