Complaint Rating:

I am writing this complaint in regards to coffee tables purchased at Ashley Furniture. I purchased these tables in December and I received them defective. Ashley Furniture sent a repair technician to my home to repair the furniture. The furniture was unrepairable and required for a new set to...

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WE WHERE OFFER $500 IN GAS REBATE WITH A PURCHASE OF A LIVING ROOM SET FROM ASHLEY FURNITURE STORE IN WESLEY CHAPEL FLORIDA JUST BY SENDING OUR RECEIPTS EACH MONTH FOR 4 MONTHS, I DIDNT RECEIVED ANYTHING I JUST COME TO FIND OUT IS A HUGE BIG SCAM!! EVEN THE PHONE # PROVIDED ON THE CERTIFATE...

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I purchased a whole leather living room set from
ASHLEY HOME STORE IN FRISCO on February 19, 2007. I
also purchased the 5 year warranty. It was delivered
to me on March 5th 2007. What I have is a leather
reclining sofa, reclining leather love seat and
leather...

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I placed an order for a couch/loveseat that was ordered through interest free financing and received credit through Citi Financial. I in turn canceled the order as I found better items through another store. I was told that the order was already on its way and that I would have to pay a 20%...

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After Hurricane Katrina devastated the Mississippi Gulf Coast, I purchased 2 leather sofas from Ashley Home Store in Mobile, Alabama in February 2006. I noticed immediately that they weren't really quality because the leather on the sofas really didn't match. I had paid over $1000...

Complaint Rating:

Buyer beware of Ashley's. I recently bought a leather sofa and loveseat that costs almost $2600 with warranty and delivery. My wife accepted the delivery and was rushed to sign the delivery papers and the guys left. Afterwards, we checked the furniture and found issues with both the sofa...

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I ordered a sleigh bed from Ashley furniture in April to be delivered April 30, 2006. My furniture was not only delayed but it was scratched/busted where the delivery man and he was afraid to admit the truth. He dropped the headboard but never let me know he continued to make me think my furniture...

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On 4/9/07 we purchase a living room set and mattresses from The Rockford Ashley Furniture Store In Rockford IL. The salesman was great The acting manager left much to be desired regarding customer service which I later found out is the overall norm at Ashley. We shopped around many places and...

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I ordered furniture for my living room, bedroom and kitchen. I received a phone call the night before delivery and was told they "forgot" to include the legs for one of the living room end tables. When I called the store to find out when they were going to be delivered I was blown...

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Back on October 2005 my wife and I came to Florida to do a final walkthrough on our newly built home. At that time I was employed with a CPA firm in New York City and my wife had a year left in finishing her degree in Education. We finally moved to Florida in January 2007 as soon as my wife...