Complaint Rating:

After being burned by their laser on 4/13/07, I have contacted their corporate office dozens of times with no response . The procedure was so painful, I had to stop stop the treatment. It left burns on my legs.

I had paid over $2,700 for a service package, but will no longer return...

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I drove 3 hrs to Louisiana to see someone about Amerismooth. After speaking to a representative, I decided to buy a 2,300 dollar package of 10 treatments. I changed my mind when I got home and called them to cancel my services. First, the representative tried to tell me I could not back out...

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I called american laser centers for my husband's back hair removal... called the 800 number 5 times, no one called me back. Then I went to our local clinic in Mequon, Wisconsin. The person was rude, busy and they told me the treatments were 10 weeks apart. We had done our homework and...

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This company should be closed down for good. They are the most unprofessional ill-trained bunch of scam artists out there. They are slick young girls in clean white coats who are out for your money! I was fooled 2 years ago and I'm on treatment number 10 for back hair removal yet the...

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I bought a $2,600 package for laser hair removal in Reno, NV and their clinic closed its doors. I have a contract signed with American Laser Centers, however they deny having anything to do with my problem. They NEVER return phone calls, and keep transfering me to an unidentified voice mail....

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I became a customer of American Laser Centers in New York City (928 Broadway, NY, NY) through their accusition of a clinic I was going to called Advanced Laser. Once my contract from Advanced Laser was over, American Laser employees manipulated me into signing up for another package with them...

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It has been a year and 6 treatments for laser hair removal of my bikini area at the Amercan Laser Center in Brentwood Tennessee. This location is a few miles from Nashville Tennessee. I only see about a 10% decrease in the amount of hair that has been removed. On my sixth session they took a...

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I met with American Laser Centers Clinic Manager Sara Patton on August 19, 2006, where we discussed the process and signed the paperwork, and I had my first laser hair removal treatment at the Cherry Creek, Colorado, location on August 25, 2006. The brochure Ms. Patton gave me states that it...

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I "won" a bogus $300 credit toward a service at a local event in FL. Laser Center rep called and told me to come in on Saturday to get an extra $100 off a service, but I had to go in that day or else it was void. 5 hours after agreeing to financing for $2200 for 60 months, I found...

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American Laser Centers has a terrible Customer Service Department. Calls are greeted with a recording and calls not returned for several days. The "only" customer service I spoke with was the same one every time I called the corporate offices. She was very good at citing corporate...